Concord Toyota

Great service from Nabi and Bill La from Finance helping us find our Gran Highlander Hybrid! Thank you for making this a smooth experience!

Justin was a great salesman and it was a pleasure doing business with him. He was patient, kind, and not pushy. He made experience feel smooth.

We are extremely disappointed and frustrated with our experience at Concord Toyota. We purchased our vehicle in the beginning December with the understanding that it had been thoroughly inspected and was in good condition. Almost immediately, we began experiencing transmission stuttering, which we initially attributed to the car possibly sitting for some time and needing routine maintenance. However, this type of issue does not develop overnight, and any competent inspection should have identified or, at minimum, disclosed a potential problem prior to sale. Despite multiple warning signs and escalating issues, Concord Toyota failed to take accountability, provide timely communication, or demonstrate any concern for customer satisfaction. After less than 3.5 months of ownership and fewer than 8,000 miles driven, we were left with a non-operational vehicle, significant repair costs, rental car expenses, and repeated towing fees. The General Manager was dismissive and condescending, repeatedly stating the car was sold “as is,” with no regard for the dealership’s responsibility or the obvious nature of the underlying issue. The lack of responsiveness—despite numerous calls and messages—and the absence of effort to support us (including no loaner vehicle and prolonged delays in diagnosis and repair) only added to the frustration. Ultimately, we were forced to pay half of $2,343.76 in repairs, along with $718.06 in car rental fees and $217 in additional towing costs, for a problem that should have been identified and addressed PRIOR to purchase. Our experience clearly demonstrates a clear lack of integrity, accountability, and customer care. We strongly advise others to avoid this dealership.

All pertinent questions were answered by the sales Rep Sam Regacho. There was a wide selection of cars in the lot. I was able to check each car that I was interested .

My, how car buying has changed. Raul located and retrieved the car I wanted from another dealership. Concord Toyota found a local lender to match my approved financing and in no time, I was driving home in my new car. Great experience.

Concord Toyota was absolutely amazing! Sabbir was so helpful and got us in to a beautiful Camry! He listened to our needs and wants and didn’t try to push anything outside of that. Every person at the dealership was so nice and helpful! Highly recommend you go see Sabbir for your next car!

Purchase was very Friendly, straight to business, fast, communicative and I was very pleased with sales representative- great work

Very nice and friendly car dealership. They helped me find the right car for me. Thank you!

Service was great and the information provided about about vehicle was great as well. Friendly staff and professional. Purchased a beautiful car from Concord Toyota. Would recommend them to friends and family.

Quick and easy. Got what I wanted with no hassle. Sam helped me and was very kind and professional. Was in and out in under two hours. Thank you all very much.