Lexus of Serramonte

⭐ DO NOT SELL YOUR CAR HERE — BE CAREFUL This dealership tried to lowball me by $4,000 compared to other dealers. They initially offered $18,000, while other dealers were offering around $22,000. After I showed them proof of the Toyota quote, they finally agreed to $20,500. Then they made me wait an entire week, asking me to send more quotes from other dealers ( which is ridiculous). Meanwhile, the sales manager is never even in the store and works from home, apparently only showing up once a week to look at cars. After all that waiting, they were still bargaining over $500. I originally bought this car for around $60,000, and this experience was extremely disappointing. Instead of treating a loyal customer with respect, they wasted my time trying to push the price down. Btw They will call you to buy your car 3 times a week ! You’ve lost a loyal Lexus customer! Never coming back

Victor provided exceptional service from the moment I stepped onto the showroom floor! He was straight forward throughout the sales process and guided me from start to finish. I look forward to my next purchase with him soon!

Daryl was amazing and worked with me until I found the car I was looking for. He was patient kept me posted with options . Very satisfied .

Twas a spur of the moment kind of thing. Lexus staff was pretty good and honest and not annoying. Gary and kenneth were very helpful. Love the coffee station and clean bathroom.

Very positive - salesman was a pleasure to deal with and quite informative. Did not push. Allowed me to do my due diligence but made it clear he wanted our business and to return with my best offer

Seller was great and explained everything with details , took the time to show the car .

Buying my car at the Lexus dealership was a wonderful experience. Clarissa was kind, patient, and truly cared about our needs. She helped us find the perfect configuration at a fair price. I?m very grateful and highly recommend her!

Awesome, everyone was very kind and helpful and informative about the cars. Pleasant experience, would return again.

My Sales Consultant, Finance Manager, and their entire team were very transparent with the buying process, had the vehicle I really liked, and worked very diligently to get me into a great vehicle in WONDERFUL condition. The purchase process was very detailed and swift.

Perfect. I would not recommend any changes as they did an excellent job. The staff did an excellent job. They gave us a lot of time to explain everything to us to our satisfaction.