Reviews
Customer
Good overall experience. Waiting room was a bit small and parking area poorly designed but otherwise the staff was very friendly and helpful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much Gretchen! We'll certainly take that feedback seriously, but we appreciate the other great feedback!
Review of Patrick Dugan @ Baierl Ford
We could not been more pleased with Patrick Dugan. He was knowledgeable, attentive & answered all of our questions. We have already recommended him to several friends. Kevin Covert was also terrific.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the review Jim! Glad to hear our team took good care of you and answered everything knowledgeably for you. We can't tell you how much your word of mouth has meant to us! Please let us know if there's anything we can do for you.
Ford F-250 Super duty
The guys are great. Always have treated me with the finest of service. Especially. Mike at the service counter. Called me on my phone not realizing that I was at the other desk. When he heard me answer on both my phone and out loud. We got a big chuckle out of everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Bob! We're glad everything went well with your 250. Mike laughed at this too, and we're glad to see you again!
Pete-Fusion Sport
Courteous and prompt. The service technicians are friendly and knowledgeable
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Pete! Appreciate the review, but love the compliment! Thank you for choosing to work with us!
inspectio recall and transmission flush
service was good there are issues with the escape ford issues design issues
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much William! It was great working with you, but if you have any questions or concerns about your vehicle, please each out as we'd love to help out. Have a happy new year!
Buying from Baierl Ford .
I was very happy dealing Andy Henry and the rest of your sales team .
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks David! It was great to work with you as well! We look forward to working with you, and have a happy new year!
QuickLane Service
Friendly and professional. Although one can always "drop in" and have his car serviced; in the case, I made an appointment the day before. Rob, the service writer, was prompt and ever courteous in getting me checked in and my car to the tech. I was in for scheduled maintenance, i.e., oil change, tire rotation, check-up. And the car wash at the end is a nice touch.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the review Frank! We were happy to fit you in, and we're glad to hear the whole team took good care of you. We'll let Rob know what you said, and we look forward to working for you again!
Great service and people! Quick and fast!!!!!!!!!
Very good service. The people are amazing and knowledgeable. Thanks again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Valerie! We greatly appreciate the kind feedback! It was our pleasure to be of service!
Retired
Hello, Service advisor Kevin went above & beyond his call of duty. Thank you very much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Charlie! We're glad to hear Kevin worked so hard to help you out! We look forward to helping you out again!
Bairel Ford
The sales person and financial person was great. They were very helpful and explained everything very well. We were very happy with the way we were treated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much Patsy! We wouldn't think of treating someone any differently. We glad to work with you, and we look forward to doing so again!