Reviews
Service well done, fast and on time as estimated. Great stuff. Nothing to complain about.
Service well done, fast and on time as estimated. Great stuff. Nothing to complain about.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are delighted to hear from you, Luciano. Thank you for the great review of Baierl Ford!
Setting up appointment was quick and easy through text messaging with service manager Mike Brown. Service was performed quickly without issues or surprises.
Setting up appointment was quick and easy through text messaging with service manager Mike Brown. Service was performed quickly without issues or surprises.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John, it's great to hear that Mike's communication made scheduling easy and that the service was prompt and smooth. Thank you for choosing Baierl Ford and for sharing your feedback. See you next time!
Happy with the service and customer care. I was kept updated. Car was repaired, as promised.
Happy with the service and customer care. I was kept updated. Car was repaired, as promised.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Michael, we're pleased to hear that you are happy with the service and customer care you received from your recent visit with us here at Baierl Ford. We hope to see you again in the future. Take care!
Very accommodating They came and work did the service and had it back for me to go home at the end of the day. They sent me a video on what they did and I’m very happy with the mechanic. He also told me what issues I will need for inspection taken care of
Very accommodating They came and work did the service and had it back for me to go home at the end of the day. They sent me a video on what they did and I’m very happy with the mechanic. He also told me what issues I will need for inspection taken care of
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Troy, thank you for sharing your feedback about our accommodating service and professional team! We appreciate your business and hope to see you again at Baierl Ford. Safe travels!
Reasonable pricing, I have had services performed such as inspection, wheel alignment and brake fluid replacement and their prices were competitive or cheaper with independent garages around here.
Reasonable pricing, I have had services performed such as inspection, wheel alignment and brake fluid replacement and their prices were competitive or cheaper with independent garages around here.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience with Baierl Ford! We’re glad we can offer you competitive pricing and top-notch service. Your support means a lot to us!
Easy scheduling, short video of my oil being emptied. Air filters were changed with my authorization. Quick check out.
Easy scheduling, short video of my oil being emptied. Air filters were changed with my authorization. Quick check out.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We love to see this five-star feedback! Thank you for choosing Baierl Ford and we hope to see you again down the road!
I’ve only visited service but they’ve been great. Punctual. Fair. Trustworthy. I’d recommend whole heartedly! Great job!
I’ve only visited service but they’ve been great. Punctual. Fair. Trustworthy. I’d recommend whole heartedly! Great job!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your review! We are thrilled you have had such positive experiences with our service team. We appreciate your business and your recommendation. See you next time! - The Baierl Ford Team
The service on my 2018 Edge was done quickly while I waited. The car was washed and returned to me in great condition.
The service on my 2018 Edge was done quickly while I waited. The car was washed and returned to me in great condition.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Gerry! It's wonderful to hear that our team provided efficient service and returned your car in excellent condition. We hope to see you again at Baierl Ford! Safe travels!
I made an appointment for a recall on my 2017 F150. I dropped my truck off only to be told that the part wouldn't be in for 3 days, and I was in the middle of moving. I called the service manager, Josh, who apologized and had the part delivered the same day! Baierl is good with customer service. Don't hesitate to bump things up the chain of command if the service tech doesn'thelp you, they get things done!
I made an appointment for a recall on my 2017 F150. I dropped my truck off only to be told that the part wouldn't be in for 3 days, and I was in the middle of moving. I called the service manager, Josh, who apologized and had the part delivered the same day! Baierl is good with customer service. Don't hesitate to bump things up the chain of command if the service tech doesn'thelp you, they get things done!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
J.S., we are happy to hear Josh from our team took such good care of you! We apologize for the inconvenience, but we are glad that everything worked out smoothly. Thank you for choosing Baierl Ford and for sharing your experience!
My appointment went quickly and all services done to my satisfaction. Great job everyone involved.
My appointment went quickly and all services done to my satisfaction. Great job everyone involved.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Dan, we appreciate this stellar feedback about the satisfactory work and the efficiency our Baierl Ford team provided. See you next time!