Reviews
Write a reviewNever buying from here
Would never step into this dealership if it was the last one on earth. Sale person did and want to negotiate with me and then lied about another dealership truck saying it was a loner truck and that’s why it was cheaper but I ask him how that could be so when the truck only had 14 miles on it, he didn’t know what to say and hang up on me.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- —
- Overall facilities
- 3.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Joe, Our Sales team is not allowed to negotiate prices over the phone as that is the job of our Management Team. That is a very common practice within our industry because most salespeople don't know the cost of the vehicles, the bottom line selling prices or what we're willing to lose to sell a car. Without that knowledge or ability we have them avoid that situation completely. That being said, We apologize we didn't get the chance to earn your business and the lack of communication between the salesman and you could've easily been addressed with Manager involvement and for that, we apologize. Thank you, Jupiter Chevrolet Leadership Team
Jupiter Chevrolet
Live the service at Jupiter Chevrolet! Fast and friendly &they explain everything to you.
- Customer service
- 5.0
- Buying process
- 4.0
- Quality of repair
- 4.0
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Melanie, Thank you so much for the kind words, we work hard to ensure that every time you visit us is better than the next !!! We look forward to seeing you in the near future!! Thanks again, Jupiter Chevrolet Leadership Team
inspection and maintenance
the service tech was very good. the work was done in a timely manner.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Susan, Thank you very much for trusting in us to do the service on your vehicle. We work hard to make sure your time with us is smooth and informative. We appreciate your trust and look forward to serving you again in the near future. Thank you, Jupiter Chevrolet Leadership Team
Customer service
I went looking for a truck that I saw online. When I showed up I was greeted by Niamiah (Blue). It was me and 2 of.my kids and he was friendly and energetic. He spoke to me and my kids with respect and was fun and informative. He did not just assume I didn't know anything because I'm a woman. He didn't try to over sale and he was honest and very likeable. We did not immediately purchase the truck. We went to look at other trucks and compare prices. Even after we left me and the kids still wanted to that truck but not just for the vehicle itself but because we wanted to purchase from Niamiah! Yes he was that awesome. After looking around we did in fact go back to Jupiter Chevrolet in Garland and purchased a beautiful Ford truck from Niamiah! Thank you for being you and selling us a great truck!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the kind words, Nehemiah is an excellent employee for us and we are proud of how well he treats all of our guests. Anything we can ever do to continue to help after the purchase, we are excited to do so ! Thank you, Jupiter Chevrolet Leadership Team
Great integrity great value
Wow,I'm not the usual walk in and buy car buyer. I have been researching trucks and saw there were plenty to choose from and plenty of trucks, I reviewed Chevrolet, Ford, Toyota, Nisan and Honda. On this visit I was checking out Chevy, not planning to buy at that time but Jupiter brings back respect for the buyer, I didn't feel "snoozed" I felt listened to and we came to terms that I felt were mutual not one sided. This dealer had high level management lecturing its employees about really caring about customers, to be grateful for the business and show respect Oliver and the business team worked hard to make things right for me Thanks Jupiter for renewing my faith in car buying
- Customer service
- 5.0
- Buying process
- 4.0
- Quality of repair
- —
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience with us, Jeanne! We're thrilled that Oliver and the rest of our team provided you with a top-notch truck-buying experience. That is what we strive for. Please let us know if there's anything else we can do for you!
To Hollywood
I had a good experience with Hollywood cheap car an good milegage great car note an a quick in an out process i will make sure to come back
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
That's wonderful to hear! Thank you for letting us know about your amazing car buying experience. We will be sure to pass along your comments to Hollywood. Enjoy your vehicle and come back to see us anytime!
Haggle free
Went to the dealership knowing exactly what I wanted.(Thanks to cars.com) and skipped the the haggle process of driving multiple cars.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
That's awesome! Thank you for sharing your positive car buying experience with us. Let us know if there is anything else we can assist you with!
Great experience
I had an excellent experience with Jupiter. They were friendly and helpful but never pushy. I would definitely recommend them and will do business with them again.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your kind words and recommendation, Jed! It truly was a pleasure to work with you. Congratulations on your new vehicle and let us know if there is anything else we can do for you!
07 mustang
They never responded to my request for information
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Mr Davis, We apologize for never getting back to you, there is no excuse for our team members to not get our customers the information they are looking for. I can assure you it will be corrected. Thank you, Leadership Team
Money Hollywood is awesome great customer service!
Everyone here is great! They listen to what you want they don't try to sell you something you can't afford. We will definitely be back! Money Hollywood is awesome!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Elizabeth, thank you for taking the time to share your amazing feedback about your car buying experience! We were more than happy to help you during this process. Thank you for coming to see us and congratulations on your new vehicle!