Reviews
Write a reviewHail Car in disguise.
I purchased a new 2018 Tahoe. The vehicle was delivered very dirty. In detailing the vehicle I found signs of repair. After some research, I discovered that the vehicle was purchased from GM as a hail damaged vehicle. There was a large hail storm last summer in Arlington Texas that damaged hundreds of vehicles at the manufacturing facility. The vehicle was not advertised as a hail car and none of the paperwork mentions the vehicle having any previous damage. After confronting the sales manager the vehicle was returned. The dealership just took new pictures and relisted the vehicle, still not listed as a hail car. If you purchased a 2018 with a manufacture date of June or July 2018 it could be a hail car.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Ron, Thank you so much for allowing us to make this situation right. This was a complete oversight and we appreciate you allowing us to get you into a New 2019 Tahoe. Again, we apologize for the mistake on our end but we will continue to help you and your purchase along the way. Please work directly with Eric Fussell the General Manager with any questions or concerns you may ever encounter. Thanks, Jupiter Leadership Team
Awesome!
I purchased a Chevy Colorado from Jupiter and was so happy with how great the salesman and managers were! Even after leaving I could always text Santos and ask him questions and he would respond back to me within the hour. Santos is definitely someone you want to ask for when looking for a vehicle!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the kind words, Santos is an excellent Manager for us and we are proud of how well he treats all of our guests. Anything we can ever do to continue to help after the purchase, we are excited to do so ! Thank you, Jupiter Chevrolet Leadership Team
Excellent service
Awesome customer service! I purchased my first car with Santos and was blown away by his knowledge and respect for car selling and customer service. Process was easy and fast thanks to Santos guiding me through I definitely recommend him for all your car buying needs!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the kind words !! Santos is a phenomenal employee and does an excellent job trying to make his guests feel comfortable during this process. Your survey matters very much to us so thank you for taking the time to do this for us!! Anything we can ever do for you after the sale, we are here for you from here on out ! Thank you, Jupiter Leadership Team
Great service
I purchased my first vehicle with the help of Santos at Jupiter Chevrolet. I had gone to a few other dealerships and they made the process so complicated but here with Santos It was done very fast. He even had a guy bring out the documents that I need to sign to my job. I have and will recommend my family with Santos visit Jupiter Chevrolet you will be satisfied.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the kind words, Santos is an excellent Manager for us and we are proud of how well he treats all of our guests. Anything we can ever do to continue to help after the purchase, we are excited to do so ! Thank you, Jupiter Chevrolet Leadership Team
Santos is awsome!!
Santos made my shopping experience fantastic! If you’re looking for a car (new or used) he is the person to go to! Enjoying my 2018 Silverado!!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the kind words, Santos is an excellent Manager for us and we are proud of how well he treats all of our guests. Anything we can ever do to continue to help after the purchase, we are excited to do so ! Thank you, Jupiter Chevrolet Leadership Team
Santos Cortez
Very nice & knowledgeable. Had a great experience. After sale he made sure everything was good & called later to make sure I was still doing good & loving the car.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the kind words, Santos is an excellent Manager for us and we are proud of how well he treats all of our guests. Anything we can ever do to continue to help after the purchase, we are excited to do so ! Thank you, Jupiter Chevrolet Leadership Team
Sell person
Santos was the best sell person I ever had I will buy my next Camaro from him plz keep him very nice person Jupiter very lucky to have him to work there ������
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the kind words, Santos is an excellent Manager for us and we are proud of how well he treats all of our guests. Anything we can ever do to continue to help after the purchase, we are excited to do so ! Thank you, Jupiter Chevrolet Leadership Team
Great customer service
My husband and I went into Jupiter Chevrolet to look for a vehicle, Santos helped us with a great customer service, the first thing he asked us what our needs were, and gave us different options to choose, He explains everything in detail and he was making sure we were happy with our election, we will definitely go with him whenever we re ready to buy another vehicle.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the kind words, Santos is an excellent Manager for us and we are proud of how well he treats all of our guests. Anything we can ever do to continue to help after the purchase, we are excited to do so ! Thank you, Jupiter Chevrolet Leadership Team
December 4 2018
I arrived at Jupiter Chevrolet trying to purchase a car I was soon greeted by Santos. He was very helpful with the purchase of my vehicle. I would recommend him to everyone who is in the market to purchase a car. I will definitely go with him when I’m ready to buy another vehicle.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the kind words, Santos is an excellent Manager for us and we are proud of how well he treats all of our guests. Anything we can ever do to continue to help after the purchase, we are excited to do so ! Thank you, Jupiter Chevrolet Leadership Team
Amazing
I went into Jupiter Chevrolet to look for a car I’ve had my 2008 Cadillac for 10 years already and it was far from reliable, I was promptly greated by David and he walked me inside and asked me what my needs where, and he showed me the perfect car I feel in love and knew it had to be mine, but I was on a budget, David made it easy to make it fit into my budget, I would never buy from another dealership, or person, highly recommended, if your looking for a car and Garland, Tx is not far from you, it is for sure the place to go.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the kind words, David is an excellent employee for us and we are proud of how well he treats all of our guests. Anything we can ever do to continue to help after the purchase, we are excited to do so ! Thank you, Jupiter Chevrolet Leadership Team