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Donovan Auto & Truck Center

(608 reviews)
Visit Donovan Auto & Truck Center
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 9:00am–1:00pm
Sunday Closed Closed
2021 state dealer award
View 7 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award
2026 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (855) 221-4723 (855) 221-4723
Used (855) 220-1779 (855) 220-1779
Service (316) 747-4156 (316) 747-4156

Reviews

(608 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Donovan Auto & Truck Center from DealerRater.

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I had a very positive experience at Donovan.

I had a very positive experience at Donovan. I purchased a truck from them and appreciated their low pressure sales mindset and especially their commitment to not having backend fees attached to the purchase price. Their doc fee is one of the lowest in the area. Our sales associate, Mike Wildeman did a great job and was helpful on every level. We had a minor issue after the sale and Mike and the entire team were quick and professional in the resolve. I have been buying cars for many years and this was one of the better experiences I’ve ever had. I would refer others to Mike and the company without hesitation.

Rating breakdown (out of 5):
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Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good Service.

Good Service. It would be nice to have a quicker close. Thank you for working with us

Rating breakdown (out of 5):
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Buying process
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4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I liked dealing with Mike very straight forward and no

I liked dealing with Mike very straight forward and no pressure the deal went very smooth.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mike made our buying experience the easiest experience I

Mike made our buying experience the easiest experience I have had. He was incredibly professional, patient, and exceptionally knowledgeable. Everyone there that we interacted with was professional and helpful. They even gave us a ride home during our trade. We test drove a ton of different cars including Genesis, Mazda, Honda, Hyundai, and Chevy and hands down our Envista ST blew them out of the water then to make it even better, the no hassle, easy experience with Mike sealed the deal. I cannot say enough about Donovan and Mike Wildeman and will tell everyone if they are looking to buy, this is the only place they should be looking. I am absolutely IN LOVE with my Envista ST!!! Thank you Donovan and we are so happy we took that Donovan drive!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Everyone we dealt with was very kind and helpful.

Everyone we dealt with was very kind and helpful. Mike was not pushy at all which was very refreshing compared to some car dealerships.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Terrible service center.

Terrible service center. Waited over 7 weeks for my truck to get worked on and they never call with updates. Called for an update and service center stated their "tech" isn't working so they have no idea what's wrong with the truck. Never taking my vehicle back there again for service.

Rating breakdown (out of 5):
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Buying process
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bought 3 vehicles from Donovan’s and years of service!

Bought 3 vehicles from Donovan’s and years of service! Will be a life long customer.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for taking the time to share this with us! We appreciate your loyal business!

Friendly, no pressure salesmen.

Friendly, no pressure salesmen. Everyone at the dealership was very courtesy and easy to work with. We would 100% recommend Donovan Auto to everyone!!

Rating breakdown (out of 5):
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Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bought a 2022 Malibu.

Bought a 2022 Malibu. The sales rep was knowledgeable and friendly, no pressure. Will definitely do business with them again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Josh was awesome The dealership did a great job.

Josh was awesome The dealership did a great job. I’m very happy with my experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.