Reviews
stay away from this dealership
These people deserve 0 stars !! While back I was interested in an older 911 that they had, I worked with a salesperson for five days to make a deal after agreeing on the price while I was trying to arrange transportation to California Mr. Hector Hernandez ( very arrogant man) sold the car to someone else for a few hundred dollars more When I questioned him about the situation he hung up the phone on me twice , a few days later I contacted the GM Mr. Mauricio Sanchez he apologized for the mistreatment and promised me that he would reimburse me what I had paid to get the vehicle inspected to this date nobody contacted me and I received no $$ .as the saying goes "a fish rots from the head down" Stay away from these people their words mean NOTHING!!!!!
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Victor, I am very surprised that you have posted such a negative comment about our dealership. We had an extensive discussion about all the reasons why we sold the vehicle to a private local client and decided not to wholesale it to your used car dealership. Although feedback is appreciated, it should always be honest and transparent. In this case, it is not from your part. Unfortunately, our dealership reserves the right to not wholesale a vehicle and that was clearly explained to you. You were not transparent with us when initially inquiring about the vehicle as you made pretend you were a private buyer and never disclosed you were a used car dealership. Even though you and I had long conversations where you praised me and my dealership about my quick response after I offered to reimburse you for your inspection, I have not yet received the proof of payment and the required documents to reimburse you. I am still willing to speak with you and I am sure that our loyal customers will not be deceived by the comments of another dealership trying to give bad publicity to my dealership based on the desire to profit on a very special car that was sold to a very special client. You can contact me any time. My information is below: Mauricio Sanchez 203-917-8618 Mauricio.sanchez@penskeautomotive.com
Service
Excellent Service- I got my car serviced there yesterday- place was amazingly clean, I was in and out in 5mins on pick up and drop off. Loaner care was awesome as well. They vacuumed my car when they were done which I appreciated. Overall 10 out 10.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Farrell, thank you for taking the time to share your excellent service! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.
5 Star!
Ordered a 2020 Porsche 911 C2S through Fairfield Porsche. The entire process from ordering the car through delivery was superb. Great communication. I dealt with Jose Diaz and Tony Salluhi and highly recommend you talk to these guys if you are in the market for a Porsche.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your Porsche, Jeff! It's a joy to know that Jose and Tony have provided you with such great care. Thank you for taking the time to share your strong recommendation. Let us know if we can do anything else for you. We are here to help!
Mr. Dennis Terminello
Hector Hernandez is the New Car Sales Manager was unbelievable in his dealings with me. Lionel Rodriguez was my salesman. Not only a real gentleman but knew the whole product line. Great dealing with the Porsche Fairfield
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the positive feedback! We are delighted to know that you had a good experience with us and with the help of Hector and Lionel! We hope to see you again soon!
Excellent Customer Service
Mark made the purchasing process easy as ever. The team at Porsche Fairfield is knowledgeable, professional, and efficient. They got me the car I wanted and shipped it to my door 1200 miles away.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jalal, Thank you for taking the time to share your experience working with Mark. Congratulations on your car! We really hope you like it. Please let us know if we can assist you again with anything else. We are always happy to help.
Great buying experience
Purchased my first Porsche from Leonel and Tony (CPO 718 Boxster GTS). They are very knowledgeable, personable and professional people to deal with. The process was smooth and pleasant, exactly what you would hope for. Well done guys!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind review! We are so glad that your car-buying experience was a great one. Congrats on your first Porsche!
Excellent experience
Went to look at used Audi s5. Purchase complete in 48 hours. Clean cars amazing service . Will be back. Mark was good throughout transaction
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 4.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your Audi S5! We are delighted to learn of your great experience with Mark. Thanks for sharing and we welcome you back again, Deshawn.
Great place to purchase and service Porsche
Purchased 2006 Porsche Boxster S and the experience could not have been easier and more pleasant. Albert and Hector were great! Service and parts also great - Ken Banks very helpful. Highly recommend Porsche Fairfield.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Richard, Congratulations on your brand new 2006 Porsche Boxster S! We are happy to know that you had a positive experience with Albert, Hector, and Ken, and If there is anything else we can do for you please let us know. Have a good day!
Highly recommend for purchasing and servicing your Porsche
Purchased 2006 Porsche Boxster S and the experience could not have been easier and more pleasant. Albert and Hector were great! Service and parts also great - Ken Banks very helpful. Highly recommend Porsche Fairfield.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
That's great news, Richard. Congratulations on the purchase of your Boxster. Thank you for giving us the opportunity to meet your needs. Have an excellent day.
Satisfied customer
Purchased a certified used Porsche and the process could not have been more satisfying. From the initial test drive through the delivery of the vehicle the staff were helpful, courteous and friendly.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Bill, thank you so much for your kind words! We can't wait to give your compliments to our team. We hope to see you again!