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Puente Hills Subaru

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (221 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 10:00am–7:00pm 8:30am–2:00pm
New (626) 649-4633 (626) 649-4633
Used (626) 649-4563 (626) 649-4563
Service (626) 929-1328 (626) 929-1328

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (221 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Puente Hills Subaru from DealerRater.

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Puente Hills Subaru gave me the best deal on a trade in

Puente Hills Subaru gave me the best deal on a trade in for a Type R Honda.The staff was very nice and not pushy.I am going back to buy a Subaru as well.I highly recommend them to anyone looking to trade in, or purchase a new vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I inquired about a used Toyota Camry with Joshua Banda

I inquired about a used Toyota Camry with Joshua Banda the Sales Manager and made an opening OTD offer. Joshua Banda the Sales Manager suggested I visit a Toyota Dealership for a Corolla. So I did, I was able to get a NEW Camry for the price this dealership was selling a used one for.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Taking care of my Trekki

I've yet to be disappointed by this place. The service is usually quick and the service managers are good with communicating with me throughout the service appointment. Last time I was there, Bella was on it and made me feel comfortable and confident with my decisions. Thank you!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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What ca i do

They rip me off i sold them 3 weeks ago my Hyundai palisade 2022 and till now they didn't pay my car loans and they didn't give me my check 33000 and they refused to give me my car back and they stop answering my call or text messages. What can I do

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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2024 crosstrek finance

was a smooth experience & did not have to spend all day at the dealership.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mister

My overall experience is very good. The facilities clearly indicate that the dealer is very trustworthy with division of labor in all departments of business. The employees are very polite. They know what they are doing. They attempt to give me explanation so as to make me understand. The efficiency of the technicians of the service department has cut down our waiting time to a minimum.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great job

Service was quite fast when I brought my car in for something I thought would take a few hours. They had it done in about 1 hour and I was quite pleased.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Job

Friendly service and customer service with quality

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The Best

Professional service from entire staff from beginning to end. I wouldn't go anywhere else for service.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Worst customer service ever.

Worst customer service ever. I inquired about a vehicle for over a week, received no responses, drove down to look at the vehicle myself, liked what I saw, could not get anyone to help me for over an hour so I left. Sent more online inquiries, no responses. Day before my next day off the car sells. Unbelievably bad customer service. I wont step foot on this lot again.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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