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RBM of Alpharetta

(6,572 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 state dealer award
View 27 awards
2026 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,572 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Awesome salesperson.

Awesome salesperson. Very helpful and made making the purchase very simple and easy. We love doing business with RBM of Alpharetta. This our company's second purchase with them. Best ever!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Logistics were not good for me.

Logistics were not good for me. Dealership responded right away, could not ask for more than that. They provided all the information I wanted. Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Everything was great!

Everything was great! We love our car and got great service! We appreciate the follow up and help too.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I can't thank both Dan Berry and Lori Mohr enough for a

I can't thank both Dan Berry and Lori Mohr enough for a smooth and easy sales process. They were professional, personable, answered all questions, and provided different options. There was no pressure, just a very pleasurable, easy car buying experience! A shoutout to Rachel in Finance as well. Everyone on the team including reception was very friendly and customer service oriented. This is the third car we have purchased from RBM of Alpharetta and we will return. Nancy M

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was spoken to in a completely condescending and

I was spoken to in a completely condescending and unprofessional manner. As a potential customer, I expect basic respect, not to be talked down to. This kind of attitude is unacceptable.

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This is the third Mercedes I’ve bought from RBM of

This is the third Mercedes I’ve bought from RBM of Alpharetta. The sales team is always very knowledgeable and friendly. Michael went above and beyond to accommodate me. The bow at the end of my purchase was new and an unexpected bonus.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

RBM of Alpharetta has a great reputation, which is why I

RBM of Alpharetta has a great reputation, which is why I purchased my first Mercedes ML350 fourteen years ago from this location. My husband and I returned to RBM of Alpharetta and purchased a GLE450. We are very happy with the dealership, customer service, financial services manager, Denis Bardizbanian, and most importantly, our sales consultant, Michael Kolias.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Michael did great!

Michael did great! Rachel was very sweet too. We love our car and are happy with the purchase.

Rating breakdown (out of 5):
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Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dan Berry was a consummate professional throughout the

Dan Berry was a consummate professional throughout the sales process. He presented options, did not pressure a decision, answered all of my questions and made buying a car pleasurable. Highly recommend. Everyone at RBM has been customer-oriented. It is evident that service is a priority.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sheaffer continues to deliver an awesome purchase

Sheaffer continues to deliver an awesome purchase experience for our company Sprinter vans. He is a great guy, and he and the team at RBM make the whole process easy and seamless.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.