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West Coast Auto Finance

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (35 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (35 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Happy customer

I purchased a used 2006 Audi A4 from west coast auto finance . Got a really good financing , free warranty and a good quality car . Highly recommend this dealership !

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Car Shopping Experience

I bought a 2007 CLK350 and the car was exactly as advertised. Car drives (and smells) like new . The exterior looks so immaculate, no one could guess this was a 5 year old car. Mark was terrific during the sale process and helped me out a great deal with the financing process. Genuine guy. The dealership also looks great unlike other used car lots despite having great prices on their cars.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worst customer service ever

I just talked over the phone to get a quote. The person I talked with was really RUDE. That phone conversation made me not want to go there or to even look at their car ever again. Waste of time.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Our number one priority is Customer Service. And we take pride in the way our customers have been treated for the past 15 years. It is very unfortunate that you think it's rude for a dealership who would not accept your Unreasonable offer on a car. As for our Customer Service/Satisfaction rating, please read reviews of those who have Purchased cars from our Dealership.

Simple enough

They were nice, but like most car salesman, left things out. Even when I asked for specific things, they tried to reassure me. anyways, for the most part i was happy with the car and the purchase.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nice Dealership

We were looking for CR-Vs and this dealer has a 5 speed manual one. Since we prefer manual shift, we went down to take a look. We found the owner to be professional, friendly, and honest. We test drove the vehicle and decided to buy. They told us all the repairs that they did on the car, and that it would need a timing belt in about 15-20K miles. This CR-V was missing the storage cover, so he gave us one from another CR-V, and saw that the spare was very old and bought a new spare for us. We would buy from this dealer again.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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