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CarMax Sacramento/Roseville

(130 reviews)
Visit CarMax Sacramento/Roseville
Sales hours: 10:00am to 9:00pm
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Sales
Monday 10:00am–9:00pm
Tuesday 10:00am–9:00pm
Wednesday 10:00am–9:00pm
Thursday 10:00am–9:00pm
Friday 10:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
(916) 993-5950 (916) 993-5950

Inventory

See all 312 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2016.
Experience Clear and Simple Car Buying and Selling

Reviews

(130 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Sacramento/Roseville from DealerRater.

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Thank you for my new car!

Thank you for my new car! Everyone was very nice and helpful. Steve E. was knowledgable and paid attention to my concerns. Carmax also gave me the best trade-in price. Thanks Again, Mark H

Thank you for my new car!

Thank you for my new car! Everyone was very nice and helpful. Steve E. was knowledgable and paid attention to my concerns. Carmax also gave me the best trade-in price. Thanks Again, Mark H

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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The ease of getting a car was perfect!

The ease of getting a car was perfect! I had an appointment to see other cars at Roseville KIA and decided to cancel my appointment and buy from Carmax! The Kia I bought was low mileage and an excellent price! Sean, my salesman, was very patient and worked with me. I'm a new car buyer and had alot of questions. I did a pre-approval before making an appointment and was very pleased with the process.

The ease of getting a car was perfect!

The ease of getting a car was perfect! I had an appointment to see other cars at Roseville KIA and decided to cancel my appointment and buy from Carmax! The Kia I bought was low mileage and an excellent price! Sean, my salesman, was very patient and worked with me. I'm a new car buyer and had alot of questions. I did a pre-approval before making an appointment and was very pleased with the process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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We received the call that the truck was ready for

We received the call that the truck was ready for purchase. When we arrived at the financial department after a few minutes, we realized we were signing for a different truck. We felt like it was a bait and switch. Isaac ? I think is his name, said this never happened before. We ended up paying $4000 more than expected and had to call our insurance again and correct the policy. I asked if we could get car detailing for the next few months to compensate but have yet to hear back.

We received the call that the truck was ready for

We received the call that the truck was ready for purchase. When we arrived at the financial department after a few minutes, we realized we were signing for a different truck. We felt like it was a bait and switch. Isaac ? I think is his name, said this never happened before. We ended up paying $4000 more than expected and had to call our insurance again and correct the policy. I asked if we could get car detailing for the next few months to compensate but have yet to hear back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a used car
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Got a really good price for my vehicle.

Got a really good price for my vehicle. Quick and easy process.. I had great experience with CarMax

Got a really good price for my vehicle.

Got a really good price for my vehicle. Quick and easy process.. I had great experience with CarMax

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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My experience was amazing!

My experience was amazing! the salesman who helped me was curteous and very nice. very patient/

My experience was amazing!

My experience was amazing! the salesman who helped me was curteous and very nice. very patient/

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great experience!

Great experience!! I really enjoyed not being hounded to buy and the ability to do everything, including secure financing without having to be present. Definitely worth it!! All my car buying from here on out will be with Carmax!!

Great experience!

Great experience!! I really enjoyed not being hounded to buy and the ability to do everything, including secure financing without having to be present. Definitely worth it!! All my car buying from here on out will be with Carmax!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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High marks for the salesman.

High marks for the salesman. No hassle and in and out in no time. Friendly staff

High marks for the salesman.

High marks for the salesman. No hassle and in and out in no time. Friendly staff

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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They made the process easy, no pressure, with a lot of

They made the process easy, no pressure, with a lot of help. We got the exact car we wanted shipped to our closest location. I feel they gave us a very fair trade in value which was surprising. I probably will always purchase from CarMax.

They made the process easy, no pressure, with a lot of

They made the process easy, no pressure, with a lot of help. We got the exact car we wanted shipped to our closest location. I feel they gave us a very fair trade in value which was surprising. I probably will always purchase from CarMax.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Harsha Amunugama went above and beyond his

Harsha Amunugama went above and beyond his responsibilities. The best car purchasing experience in my 72 years.

Harsha Amunugama went above and beyond his

Harsha Amunugama went above and beyond his responsibilities. The best car purchasing experience in my 72 years.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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1st of all, I give high marks for my salesman.

1st of all, I give high marks for my salesman. The whole process from browsing vehicles on the internet to the test drive was so pleasing and informative. My salesman didn’t give any buying tactics or high pressure and make my purchase very satisfying . Thank you Carmax!

1st of all, I give high marks for my salesman.

1st of all, I give high marks for my salesman. The whole process from browsing vehicles on the internet to the test drive was so pleasing and informative. My salesman didn’t give any buying tactics or high pressure and make my purchase very satisfying . Thank you Carmax!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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