Reviews
Thank you for my new car!
Thank you for my new car! Everyone was very nice and helpful. Steve E. was knowledgable and paid attention to my concerns. Carmax also gave me the best trade-in price. Thanks Again, Mark H
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The ease of getting a car was perfect!
The ease of getting a car was perfect! I had an appointment to see other cars at Roseville KIA and decided to cancel my appointment and buy from Carmax! The Kia I bought was low mileage and an excellent price! Sean, my salesman, was very patient and worked with me. I'm a new car buyer and had alot of questions. I did a pre-approval before making an appointment and was very pleased with the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We received the call that the truck was ready for
We received the call that the truck was ready for purchase. When we arrived at the financial department after a few minutes, we realized we were signing for a different truck. We felt like it was a bait and switch. Isaac ? I think is his name, said this never happened before. We ended up paying $4000 more than expected and had to call our insurance again and correct the policy. I asked if we could get car detailing for the next few months to compensate but have yet to hear back.
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- 3.0
- Does not recommend this dealer
- Shopped for a used car
Got a really good price for my vehicle.
Got a really good price for my vehicle. Quick and easy process.. I had great experience with CarMax
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
My experience was amazing!
My experience was amazing! the salesman who helped me was curteous and very nice. very patient/
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience!
Great experience!! I really enjoyed not being hounded to buy and the ability to do everything, including secure financing without having to be present. Definitely worth it!! All my car buying from here on out will be with Carmax!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
High marks for the salesman.
High marks for the salesman. No hassle and in and out in no time. Friendly staff
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
They made the process easy, no pressure, with a lot of
They made the process easy, no pressure, with a lot of help. We got the exact car we wanted shipped to our closest location. I feel they gave us a very fair trade in value which was surprising. I probably will always purchase from CarMax.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Harsha Amunugama went above and beyond his
Harsha Amunugama went above and beyond his responsibilities. The best car purchasing experience in my 72 years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
1st of all, I give high marks for my salesman.
1st of all, I give high marks for my salesman. The whole process from browsing vehicles on the internet to the test drive was so pleasing and informative. My salesman didn’t give any buying tactics or high pressure and make my purchase very satisfying . Thank you Carmax!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car