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Novak Motors New Jersey

(764 reviews)
Visit Novak Motors New Jersey
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:30pm
Tuesday 9:00am–8:00pm 8:00am–5:30pm
Wednesday 9:00am–8:00pm 8:00am–5:30pm
Thursday 9:00am–8:00pm 8:00am–5:30pm
Friday 9:00am–8:00pm 8:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 8 awards
2021 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(908) 923-0778 (908) 923-0778

Reviews

(764 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Novak Motors New Jersey from DealerRater.

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I worked with Joe Lambert, who was very transparent,

I worked with Joe Lambert, who was very transparent, informative, patient, engaging, and courteous. The handover, payment process was very easy, and the car was in great condition. I’ve been driving it for a week with zero issues. It’s not a perfect car If I say, but any issues are from Ford itself, not Novak Motors. If Novak Motors had any information or documents related to the car, they provided everything and more to me. I rate them 15/10 for their transparency and ease of doing business and I will keep watching their website for deals.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We had a great experience picking out our new Wrangler.

We had a great experience picking out our new Wrangler. Joel let us test drive as many as we wanted and didn’t apply pressure at any point. The detail guy was out the day we took delivery, so Joel washed our Jeep and gassed it up for us himself. Hans in finance was awesome too and helped us get the best rate. We would come back and recommend this dealership to our friends.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Novak motors is the best dealership!

Novak motors is the best dealership! I love my new car! John is the greatest!

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great group of people to purchase a vehicle from.

Great group of people to purchase a vehicle from. No pressure or surprise fees. Just straight up the price you see is the price you’re going to get. The truck I bought has been great with zero issues. Be it a first time buyer or a seasoned car buying veteran you should definitely check these guys out!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

This dealership was a pleasure to work with.

This dealership was a pleasure to work with. They are attentive and patient, yet they the sales process done in a timely manner.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The dealership made the process of returning my vehicle

The dealership made the process of returning my vehicle seamless and stress free. Everything was very clearly communicated and I left with a clear understanding of what to expect. John was beyond helpful with everything and made sure to answer any questions I had. Thank you John for everything!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Joel and Michael were great to deal with.

Joel and Michael were great to deal with. Got the truck i wanted at a good price.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I had a great experience with my sales representative

I had a great experience with my sales representative Franco Cerullo. I am a repeat customer ~ always ask for Franco :) Thank you

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your continued trust and loyalty — we truly appreciate our repeat customers! We’re thrilled to hear you had another great experience with Franco Cerullo. He takes great pride in building lasting relationships and making sure every customer feels confident and comfortable throughout the process. It means a lot that you specifically ask for Franco — that’s the highest compliment. Thank you again for your support, and we look forward to helping you for many years to come! 🚗

I'm extremely satisfied with my purchase and I would like

I'm extremely satisfied with my purchase and I would like to thank John Castellano and Hans Castro for all your help and guidance throughout the entire purchasing process. Thank you both for putting me into a vehicle that I absolutely love!

Rating breakdown (out of 5):
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Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very happy with my purchase!

Very happy with my purchase! Joel Lambert made my purchase very easy. Very impressive inventory. Thanks again.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.