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Novak Motors New Jersey

(748 reviews)
Visit Novak Motors New Jersey
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:30pm
Tuesday 9:00am–8:00pm 8:00am–5:30pm
Wednesday 9:00am–8:00pm 8:00am–5:30pm
Thursday 9:00am–8:00pm 8:00am–5:30pm
Friday 9:00am–8:00pm 8:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 7 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(908) 923-0778 (908) 923-0778

Reviews

(748 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Novak Motors New Jersey from DealerRater.

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Another great experience with the second car purchased at

Another great experience with the second car purchased at Novak Motors. From start to finish, the process was smooth and stress-free. The staff was professional, knowledgeable, and never pressured me into a decision. Pricing was transparent and the paperwork was handled quickly and efficiently. I truly appreciate their customer service and support throughout the purchasing process. Highly recommend Novak Motors to anyone looking for a great car-buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and for choosing Novak Motors again! We're thrilled to hear that your second car-buying experience was just as smooth and stress-free as the first. We truly appreciate your recommendation and look forward to serving you again in the future. Enjoy your new car! 🚗😊

We are returning customers, and the experience was still

We are returning customers, and the experience was still as good as it was 3 years ago! All of the staff we interacted with were nothing but nice and easy to talk to! We will definitely be repeat customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in us! We're thrilled to hear that your experience was just as great the second time around. We truly appreciate your support and look forward to serving you again in the future! 🚗😊

Joel, Hans, Rick, and all of the folks at the dealer that

Joel, Hans, Rick, and all of the folks at the dealer that I had the pleasure of interacting with were warm, welcoming, and helpful with all of the questions that I had when buying my new Mazda. I hadn't driven an SUV before nor a vehicle with push-to-start or modern features, so they did a great job helping me narrow down options and make my final choice. I'm really grateful to have had such a smooth and easy first time car buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're so happy to hear that Joel, Hans, Rick, and the rest of our team made your first car-buying experience smooth and enjoyable. It’s great that we could help you find the perfect Mazda and guide you through all the new features. Enjoy your new ride, and welcome to the Novak family! 🚗😊

cars are all in excellent condition, I looked at others

cars are all in excellent condition, I looked at others cars on the lot and that told me that you are high end dealers. Joel was a straight shooter and pointed out the tiny (1) blemish on the vehicle. Honestly I never would have noticed it. The trans action was easy and everyone worked to make that way. I highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Novak, and for taking the time to write the glowing review! We are thrilled that you chose us among all the cars and dealers you shopped at! You bought an AWESOME vehicle! We wish you many years of joy with it!

Relaxed atmosphere.

Relaxed atmosphere. Everyone I dealt with was pleasant. Hope I enjoy my vehicle once I get use to it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Novak and for the great review! We're sure you're going to get used to it quickly and enjoy it!

Joel was awesome to work with!

Joel was awesome to work with! He took the time to answer all my questions and address any concerns. I would recommend Joel to anyone looking for a five star sales associate!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're so glad to hear that Joel provided you with a five-star experience and took the time to address all your questions and concerns. We truly appreciate your recommendation and hope to see you again in the future. Enjoy your new vehicle! 🚗⭐

Excellent experience!

Excellent experience! Very profesional! Very attentive and friendly! Treated me with respect and courtesy. Highly recommend this place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you had an excellent experience and felt treated with professionalism, respect, and courtesy. Your recommendation means the world to us! We appreciate your support and look forward to serving you again in the future. 🚗✨

We just bought our fourth car from Novak Motors!

We just bought our fourth car from Novak Motors! The staff is friendly and professional. Joel and Franco both made our buying experiences smooth sailing. The quality of the cars and the care that is taken with them is obvious. We have been very happy with our dealings with Novak and would highly recommend to anyone in the market for a used auto. Would definitely use Novak again!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for not only your FOURTH purchase from us, but for taking the time to write a glowing review! WE are thrilled that we could once again fill a family automotible need, and do it in a way that keeps you coming back to us, and spreading the good word about us. Thank you once again!

Great with trades paperwork went great price was good all

Great with trades paperwork went great price was good all questions answered ok that's it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and great review!

By far, the best buying experience ever!

By far, the best buying experience ever! Joel was such a great Salesman. I would definitely recommend Novak Motors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that you had the best buying experience with us. Joel will be delighted to know he made such a positive impact. We truly appreciate your recommendation and look forward to serving you again in the future. Enjoy your new vehicle! 🚗✨