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Burt Watson Chevrolet

(161 reviews)

Reviews

(161 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Burt Watson Chevrolet from DealerRater.

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Joel C in set ice goes over and above to help.

Joel C in set ice goes over and above to help. Very helpful , friendly and take the time to explain repair or options for repairs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Joe Heska was Top Notch as always.

Joe Heska was Top Notch as always. Makes the buying process smooth and simple, I?d recommend Joe to all my friends and family ten out of ten times.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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What can I say?

What can I say? Burt Watson is a great dealership! Their staff is very friendly and extremely savvy - they make it easy, even fun, shopping for a vehicle Why not go test drive something?

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing experience!

Amazing experience! I dealt with Zak who was the most professional, diligent, nice salesman i've ever worked with I highly recommend him and Burt Watson, I will be back

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Did a great job on the repair and would go back again for

Did a great job on the repair and would go back again for any kind of bodywork. Only issue I have is coming up with 25 words. LOL

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I am currently leasing a car from Burt Watson Chevrolet,

I am currently leasing a car from Burt Watson Chevrolet, Freeland MI. I had to bring my car in for repairs following a no fault accident the week before Christmas. They provided me with a loaner car and much to my relief I received a call on Dec. 24 (Christmas Eve) that my car was finished and ready to pick up. A couple hours after picking up my car I was able to drive to my son's home to be with their family on Christmas Eve.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mitchell was fantastic Finance depart was easy to work

Mitchell was fantastic Finance depart was easy to work with. Delivery was amazing. Mitchell is by far the best salesman we have ever worked with. Gets the job done. Kind and pleasant.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Body Shop

I had front end damage from hitting a deer and took my vehicle to the body shop at Burt Watson. Overall I was pleased with their service. The repairs were done well and my vehicle looks just as good as my pre-deer run in. Tyler was very friendly and was very responsive to my questions and checking in on the process. My only complaint would be to more transparent about the process. I decided to go to Burt Watson because they offer loner vehicles but I wasn?t informed that it would take even longer if I needed a loner because they didn?t have any immediately available and I had to make other arrangements. I only found this out after I committed to bringing my vehicle there. Overall I?m happy with the work they did but I think it?s important for someone to know what expect from the beginning in an already stressful situation.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Tracy, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Sevice for my equinox

I absolutely love Burt Watson in Freeland. They are very helpful when I have issues with my vehicle and accommodate me. They offer loaner cars and I would highly recommend them

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mary, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

Nate Ham

It very good and thorough ! Truly appreciated the car wash I really needed it lol ! Thanks and I look forward to continued car care with you all

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.