Reviews
Write a reviewGood first time experience
Pleasant experience. Did not feel taken advantage of, which is big.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Reviews like yours provide encouraging feedback, Leslie. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Frederick Subaru in Frederick, Maryland
Always Professional, Helpful, Courteous, and Cheerful! Buy your car with total confidence that Frederick Subaru will take good care of you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Frederick will really appreciate your review! Thanks again for your business! Take care!
Subaru Crosstrack
Excellent service! I'm on vacation everyday driving my Crosstrack! Also the people Are very courteous and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review, Patricia! We hope you have a great day!
Routine maintenance
The 4 star rating for customer service is because I waited 10 minutes before anyone acknowledged my presence.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your honest feedback, Wanda. We regret to hear you had to wait a bit until someone helped you. If you would like to speak with us further, please don't hesitate to give us a call.
Love the F-15-
Love my F-150 I've owned 5 Ford trucks in my life from a '67 F-150 to my 2016 F-150. I made the mistake of buying a Tundra once, I'll never do that again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad you love your F-150, Mark! Thank you for your business and take care!
Car serviced
I was treated with respect. I was told what was being done. My vehicle was ready within the time discussed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Reviews like yours provide encouraging feedback. If there is anything else we can do to assist you, please let us know! Take care!
FMC is the best!
My experience with FMC is always positive, whether it's going in for routine service or buying a new vehicle. I've been purchasing vehicles from FMC since 2011
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for many year of loyalty to our dealership, Mark! Thank you so much for being one of our valued guests and we look forward to your next visit!
Repair on 2011 Ford Escape
Excellent service as always! Brought the car in to repair sensor light and dent on passenger side. Customer service was quick to get the car in the shop and made the necessary repairs. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We hope all repairs we completed to your satisfaction, Char! Thank you again for choosing The Frederick Motor Company, and we hope to see you again soon!
Great service at the Frederick Motor Company
I always take my car to The Frederick Motor Company to get it serviced because, Ken Reed in the service department, has always been honest with me and has always treated me right.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Sherry carr
Customer service is always top notch when I get my Fusion serviced
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sherry, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!