Reviews
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Great service as always. Do not make me write more than I want or I will stop doing reviews.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Repair to my 2006 F150
Very pleased. Ford did a great job. My truck looks like it just rolled off the showroom floor. And that's saying a lot for a vehicle that's 11 years old.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Frederick Motor Co.
I have been a customer of FMC for years and it is the first place I check for a new car. Andy Messer has always found me a vehicle at a very good price. Service is just as important I have always had good service. I highly recommend Frederick Motor Co.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Always Great Service
Even though my original warranty has expired, I have always been pleased with the prices and service I've received. I purchased my 2014 Ford Escape on a 'dark and stormy' Hallowe'en, would you believe, of 2013 for a very fair price, and ever since have received great service from always pleasantly cheerful employees ... seriously!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Frederick Motor Company
Rich Bruckheimer is the consummate professional. He is attentive and interested in making sure that you are completely satisfied with the experience.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ford Service in Frederick, MD
Good experience. Bill is the best service advisor I've met to this day.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New Car!
I felt my treatment at Frederick Motor Co was fair. The process was painless and done as quickly as possible. Not liking to bicker over price I felt I was given a fair price and never felt pressured.
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2013 Focus Maintenance
Service reps are always courteous and kept me informed of any problems and solutions required.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Timothy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope you continue to choose The Frederick Motor Company for all your vehicle needs! Take care!
Vehicle Repair
Willingness to listen to, and work with me to satisfactorily correct the problem.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Reviews like yours provide encouraging feedback. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
Great service. Very professional and prompt
Scott Rosenfeld was great, very professional , knowledgeable and friendly. We needed to leave by a certain time and he had us done in time! Highly recommend him and Frederick!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
