Reviews
What a pleasant experience! Sales Associate Benji was...
What a pleasant experience! Sales Associate Benji was quick to the draw to help the wife and I with the super selection. He was very knowledgeable and helpful. We will be back again for sure! :) Thanks again Benji! -Tabitha and Mack M
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind review. We appreciate you. Have a nice holiday!
Great salesman very helpful I went in to just look at a...
Great salesman very helpful I went in to just look at a car and he was very helpful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Becky for the kind review and for your business. We appreciate you.
Benji was amazing and very informative and helpful....
Benji was amazing and very informative and helpful. Diffently would go back because of him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Extended Warranty information withheld!
The only reason that I'm leaving 1 star is because I believe that the sales team are not the "high-quality" dealership that they claim to be. About a month and a half ago I decided to purchase a vehicle from Mr. McCloskey at McCloskey motors. After purchasing a used diesel truck for a little over $60k, which was a decent deal. Decent, not especially good, I drove it for about 3 weeks before things started to go wrong. First I noticed that the oil was nearly 6 months beyond when it should have been changed. No problem though, I called, they changed it. A week later the door lock quits working, and the batteries needed replaced ($500) so I replaced them myself, and for the door locks, not wanting to deal with McCloskey anymore and since I prefer to have my vehicle maintenance done at the dealership I scheduled an appointment at a local GMC dealership to get the work done. I wasn't worried about it since I paid nearly $5,000 for a "comprehensive extended warranty". The dealership calls and informs me that only McCloskey can do warranty work, yet McCloskey never informed me of that. So now, I HAVE to take it to McCloskey to have work done. I wouldn't be upset if I had been told of this. Yes, apparently it's on the 7th page of the contract I signed that I don't have a copy of. I thought I was dealing with an honest dealership and didn't think I needed to go over everything with a fine tooth comb. But I should have! I would have never purchased the warranty if I had known this stipulation was in the contract that was conveniently never given a copy of! Despite what "Best of the Springs" may tell you, these people are your average run of the mill used car dealers. I thought I was dealing with the "Best of the Springs"? If this is the best the Springs has to offer then we're in trouble. If you're buying from McCloskey make sure to read every line of your contract, because if given the opportunity they will get one over on you!
- Customer service 2.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
BEWARE.......FALSE ADVERTISEMENT!!
McCloskey Motors advertises that they STRIVE to provide ASSURANCE,TRUST,VALUE AND QUALITY. That's FALSE ADVERTISEMENT!! McClosky Motors is going to end up in a HUGE lawsuit because they're selling vehicles that have mechanical issues that shouldn't even be on the road.The crappy cars they're selling are going to end up in an accident because of mechanical issues McCloskey failed to fix or resolve!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We were impressed from the start! Nazzi greeted us at the...
We were impressed from the start! Nazzi greeted us at the door and addressed us by name and introduced herself. She was professional, personable and extremely knowledgeable. We were comfortable from the start and did not feel pressured. She listened to all our needs and budget and found the perfect vehicle that fit everything we discussed and more. She had the vehicle ready at the front door and we looked no further. She listened to all our requirements and surpassed them. We had a tight budget and cannot believe the vehicle, warranty and monthly payment she got for us. She stayed way past closing and we did not feel rushed, Nazzi is detailed and goes above the call of duty. Beyond our expectations of customer service. I highly recommend Nazzi! We felt like family, not just customers. I will look no further, I will recommend all of my family, friends and coworkers to Nazzi. If you need a vehicle, tight budget, single parent, even with credit concerns, etc. see Nazzi! You will not be disappointed!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chris was an amazing and out going Sales person he had a...
Chris was an amazing and out going Sales person he had a positive attitude and had a smile that it felt like we’ve know him for a long time. Great customer service Chris 👍 you deserve an award. Joe also had a great positive attitude great customer service. Everyone was smiling and did a great job keep it up!! 💯💯💯💯💯
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nazzi, our sales rep greeted us at the door with her...
Nazzi, our sales rep greeted us at the door with her smile and welcomed us in to her office. She was so knowledgeable and listened to all our requirements for a vehicle. She was able to get us into the perfect car for our needs while staying well past her shift. Talk about customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I highly recommend going to McCloskey's
McCloskey Motors is the definition of dishonest
Car broke down 5 miles after purchase. McCloskey's provided a passing emissions test certificate, but when I contacted the dealer that sold it they confirmed that it was sold at auction due to emissions failure and the 12k estimate to repair. The mechanical issues were disclosed to McCloskey Motors at auction but surprise not to me. In the end I had to take it to a factory dealer and spend a fortune to get it running. I want to put it all behind me, but I get three to five calls a week from insurance agents and extended warranty plans because McCloskey's sold my number. Stay away, this organization is as shady as it gets!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Do not deal with McCloskey Motors in Co Springs
Worst Experience Ever. Do not deal with this company. They will not cover any covered warranty issues even though I paid $3,200 for the warranty. They find a way around fixing anything, even serious safety issues they hide from you at purchase. Once they get you, they care nothing for you or your safety. Had to spend thousands to fix existing and hidden safety issues.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase