Reviews
I bought my last vehicle virtually with a different
I bought my last vehicle virtually with a different dealership and loved the experience. Tried to start negotiations to buy a Jeep from McCloskey over email because I live an hour away and they wouldn’t even talk about it at all saying it was because of identity theft issues. Every other dealership does it. Join the modern world McCloskey you’ll be ok!!
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
It sucks, there is no way to communicate with the deal.
It sucks, there is no way to communicate with the deal. Not by phone or e-mail and I could not find any phone number on the internet. Same with the dealer listed as "JOES"..nor to contact cars.com
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
CONSUMERS BEWARE!
CONSUMERS BEWARE!!!!!! Do NOT purchase a vehicle from McCloskey. They will do ANYTHING to make a few extra bucks, with the risk being your life. They deceive, commit fraud (didn’t give me the amount agreed on from the trade in or my truck). Then LESS than 10 days of purchasing a 2021 Jeep Wrangler with 19,038 miles, it had a complete catastrophic failure. A fire was set, disintegrated the paper tag, and if it hit the fuel tank or spare tire then my dad would’ve had to bury his mom and daughter the same week. They take NO accountability. Deceptive, misleading/misrepresentation of their vehicles, and fraudulent information and conduct. Don’t make the same ignorant mistake I made. They do make commission, unlike what their salesman told me at least 12 times in the beginning. Hindsight is 20/20. Still waiting to hear back about the right rear tire repair, that an actual Jeep Certified Dealership, said was the cause for the failure. Due to the mismatched tire brands, that they ABSOLUTELY knew about. TERRIFYING to think McCloskey has been selling 4WD vehicles since 1989. I asked 4 different managers for the vehicle inspection report, and was outright denied until I brought to their attention that they are conducting deceptive business behavior to me, as the consumer. Oh and a “manager,” Mike Phillips, the day that the Jeep put my life in danger said, “THE JEEP GOT YOU 400 MILES WHAT DO YOU WANT ME TO DO ABOUT IT!!!!” Pillar of professionalism and class, not. I’ve tried being amicable; however, this company is sketchy, at best. Not to mention the lawsuit against them in 2017. Do your research.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
This dealership does not do what they say they say $4,000
This dealership does not do what they say they say $4,000 for a trade in they only gave me $1,000 then my battery was dead within a month they are not good on their word do not buy a truck from these people then they act like they're going to lower your payments but they just add more time on your Finance. Also did not honor my problems with a learning transmission I took it there five times and they act like they didn't even know what was going on
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Buyer Beware: My Experience with McCloskey Motors I
Buyer Beware: My Experience with McCloskey Motors I want to share my unfortunate experience to caution others. I purchased a vehicle from McCloskey Motors, and within just a few days of driving it, the transmission failed. According to a former service manager, the dealership likely knew about the vehicle’s condition before selling it. This is because Colorado compliance requires dealers to run diagnostic codes before offering vehicles for sale, per this professional’s explanation. While I did purchase an extended warranty, I discovered that the warranty company does not approve claims made within the first 30 days of purchase—a fact the dealership likely knew. Despite agreeing to file a claim with the warranty company for the transmission issue, McCloskey’s internal service department lied about doing so. Upon contacting the warranty company, I learned no such claim had ever been submitted. To document the situation, I had the warranty company and my lender record all calls over several weeks. Ultimately, I was forced to return the vehicle to the bank through voluntary repossession because I couldn’t afford to repair an inoperable car. Throughout this ordeal, McCloskey Motors offered no support or assistance, despite selling a vehicle with what appeared to be known transmission problems. To make matters worse, Colorado’s lack of consumer protections against predatory vehicle sales left me with no recourse. I’m now working to make the bank whole, but I hope my story serves as a warning: proceed with extreme caution when dealing with McCloskey Motors or similar organizations. Don’t let this happen to you.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Don't be in debt, lied to and stranded.
Don't be in debt, lied to and stranded. This dealership has a reputation with mechanics and other dealerships as being "being shady"
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I was told I was pre approved and then they submitted my
I was told I was pre approved and then they submitted my application to several banks which each one pulled my credit. This caused a 20 point drop on my credit report in a matter of minutes. Then JESSICA came back with it should only show as one being pulled. I won’t ever shop with them!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I am totally disappointed in my purchase, the sales
I am totally disappointed in my purchase, the sales deception, and the lack of follow up despite my multiple calls to the sales manager. When I bought the car, I also bought a warranty. The sales guy told me that my services were included in the warranty, which I raved about because Audi service is so expensive. When I got to the service center for my first oil change, they had know idea what I was talking about. Shame on me for not reading the warranty! Additionally, a couple of weeks after buying the car, the electrical system starting going crazy. The sensors would alarm at the oddest times and then continue to alarm my entire drive. I called the dealership about the issue and they said they would have to do a diagnostic test on it for $150 and then could tell me if it was cover under warranty. Luckily, this time I looked at the warranty myself and could easily see that nothing electronic was covered. They clearly just wanted me to come spend more money. Lastly, I complained and I got a call from the sales manager. He said he would see what he could do to help me get my car fixed since I had only bought it a few months ago at this point. He wanted to make sure I was happy and would be a return customer. He never called me back and I have left 3 messages for him over the course of 2 weeks with no response. The good news is, after many YouTube videos, my husband fixed the sensor problem! I would never buy from this place again. I wish I would have read all of these review before I went there.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
On March 4, 2024 I purchased a 2016 KIA Forte from this
On March 4, 2024 I purchased a 2016 KIA Forte from this dealership. I chose McCloskey based on their advertisement of receiving numerous awards for dealer excellence, etc. The two people I dealt with were the salesperson, Hunter and the used car manager, Manny Based on their ads I "assumed" all the vehicles in the inventory had been checked to assure there were not major mechanical or structural issues. As my review will show....I was mistaken. After purchasing and driving the vehicle I noticed the steering wheel was not properly aligned. Noting dangerous but quite annoying. Yesterday, March 18th I had owned the car two weeks. It was also the first day warm enough to necessitate the use of air conditioning. I discovered not only did the air conditioner not blow cold air....it didn't blow cool air. Was also noted the button used to circulate air in the vehicle did was stuck on re-circulate. Since I would be leaving out of state in a couple of weeks I decided to take the car in to McCloskey and have them fix these "minor" issues. Upon my arrival the first person I saw was my original sales person, Hunter. After explaining my issues I stopped in at the business office to check on some necessary paperwork. When I came out Hunter was in the office of Manny. I was invited in wherein I explained the issues I was having with the vehicle. Manny appeared to be concerned stating I "hope" the problem with the air conditioning is it needs to be charged. Also stated he'd see if he could get the service department to look at it while I was there. He went on to explain the steering wheel alignment and air circulation were a different matter. McCloskey would not be able to cover such repairs. I was shocked. I couldn't understand. My reason was these were obviously problems with the vehicle prior to my purchase. I felt the dealership, especially with how they advertised their pride of being excellent, would surely fix something that was pre-purchase. NOPE...not McCloskey. When I continued to complain Manny said "sir.....this is a used car....you bought a used car." I knew I bought a used car, however; these were pre-existing problems I knew nothing about until I drove the car a bit and turned on the air conditioner for the first time. Manny reiterated "sir....you bought a used car." He did, however, agree to have the service department check the air conditioner. After waiting more than 45 minutes with my vehicle still parked in on the parking lot....not in the service department....I secured my keys and departed. My statement to others who may be considering a purchase from McCloskey Motors is: BUYER BEWARE. I shall never purchase another vehicle from this company. I shall also advise all family members and friends to not deal with McCloskey Motors as well.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Warranty sucks check for spare tire Would Never recommend
Warranty sucks check for spare tire Would Never recommend to anyone!!!!!!!!!!! Won't fix problems Nice blame the other game guys
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase