McCloskey Motors Inc.

I have received expert and reasonably priced auto service at Mccloskey for over 8 years. I recently had my 2003 Astro Van, which I did not buy there, serviced at their expert service dept. for a very fair price, much less than other quotes. In particular I would like to thank Adam who went out of his way to research the least expensive options and was a joy to deal with. Kudos.

The worst of worst nightmare ive been in the last 7 months. First time buying a car, and pretty excited about it all. It started with signing day, yep went over papers, the only one I had signed was purchaser aggrement, after that my sales manager that ended up leaving about 2 weeks after, did this auto sign off his computer. He did ask me if that was ok, not thinking that a CAR DEALERSHIP would mess things up.. i was asked that if it ever was comedown to someone asking me if i signed im suppossed to say, YES, that should have my sign that this place is faulty. Got home about 2 weeks later i contacted my salesmen and manager,(both dont work there anymore) told them that the miles on my paperwork was wrong, about 42,000 over what my odometer read. I dont understand, exp when I did my own digging over the last 6 month to buy my own get a CARFAX, bc they said that CARFAX has unreliable information, they go thru CarCredit that only showed info to 2016, and nothing after that, not even the accident that happen in2014. with CARFAX it showed from birth of car. It also showed 16days before i bought the car that it was serviced at a very highly recommended shop, and they reported the miles at 114,!!! but sold me it at 151.!!!. I also had a new engine put in from Hyundai,bc it went out, but after they checked it out, it had to be under140,000 to replace free. Guess what it did, as well as 4 other documents on top of the CARFAX showing that the number IN my car was less then that 151!!! I was dismissed over and over on this, when i needed what ever noise that was coming from the front end,that when i relized, well was told that the warranty i bought with the car was no longer good bc of the number on paperwork, and what showed in car. It came down to asking Tom, the owners son, to figure this out together. HE did pay for my struts to be fix free of charge, bc there service dept said that is what was wrong with the frontend, BUT IT WASNT.. and then him and i talked about he was going to call me the next tuesday after he had talked to the DMV.. NEVER got a call back, i called everyday, went in the shop 3 days out of two weeks trying to get ahold of him. Passed on to Jessica who said she cant help me but pass message. Never got a call back, I even emailed TOM and nothing. I had to file a dealship complaint, and thats when everything comes out, lies, BS, and puttng the blaime off them. Needless to say, yea I didnt come out on the top of it. Was told that my paperwork backs up my statement, but so does theres. Funny thing is there proff is a pre-purchese form that was done in house. So ofcourse its going to say what they want. It sucks that my car value has dropped bc of miss read numbers, bc it was only off by 2 miles if it was read correct, not 151, but 115. Crazy that common sence is not seen or understood. But either I, 5;2 135lbs have know understanding even had to do breaks on a car, could possable know how to turn back mileage in a car as it was suggest to me. Or somehow the car drove alost 42,000 miles in 16 day included the day i bought it. PLEASE PLEASE DONT TRUST THIS COMPANY, THE OWNERS DONT CARE AND HALF A#* THERE WORK AND ABILITY TO UNDERSTAND COMMON SENSE.

If u could give a -0.. I would, to be lied to up front about the car I'm buying,to having my warranty I pay for with each car payment I make, having it ripped from me bc of one persons mistake and flopping two numbers on my mileage to make it look like with in 13 day before I bought my car from them, over 40,000+ miles just appeared but not on my odometer just there paperwork. And Tom the whatever Manager cant or wont return my calls, Jessica the "IDK it's not my handling chic," but told me that it's no big deal, just file a Discrepancy when I sale my car. Have gave me the run around, telling me that the numbers are right on the paperwork, even though the numbers on My VIN on the paper work are also incorrect. Even with years of documentation history I brought to Tom's attention, with Hyundai on paper shows the miles when the engine was replaced was almost 35,000 miles under what they say. Yes, yes they did replace my struts on there cost, but that didn't fix the problem with the noise, the clunk in the front, and now with the paperwork totally... well u know the word.. I can't get my car safe enough to drive bc no warranty. Look this could go on for awhile. My point is, this place I did.. Very highly recommend when I first bought my car. Was even going to traid in this one in about a year.. but no not anymore. I would NEVER let someone fall victim to this place. Now with still everyday calling, and Tom won't answer or call back. I'm stretching my arm now. It's always a good thing to have the BEST, BEST, customer service. DONT BUY YOUR CAR HERE..

Hands down this place here treats you with the most respect and will go the extra mile to make sure you get what you are looking for . My salesman Xavier Jensen went the extra mile to be sure I was pleased with my purchase …. I will refer and be a repeat customer.

About 6 months ago I had an unsatisfactory service experience there. They were nice and apologetic. They made it right at the time and told me my next oil change would be free. I really didn't think anything of it since I didn't have it in writing. Well, to my surprise it was documented and Marcial followed through and took care of it without me even asking. I appreciate the follow through and the effort they took. Good job guys and thank you Marcial!

These snakes in the grass will DO ANYTHING to make a sale including lying to a single dad with a kid looking for NOTHING more than a safe vehicle and ERIC MAY charmed me into a death trap not caring if it was safe or not, less than 1000 miles later and never touched a highway my “new purchase” now has an estimated(by their mechanics) 3,000$ worth of repairs and when I asked what my extensive (priced) warranty covered, guess what they said? NOT A xxxx THING. Thes crap company just sold me a useless car and are doing NOTHING to make it right. If you’re needing the basic necessity of driving a safe car,… DONT SHOP HERE. Go elsewhere and thank me later.

I worked with Brandon Johnson and he was very helpful. He understood about my payments and worked with us to get me into a car that I could afford! I recommend talking to him! Thanks Brandon!

Chuck was very helpful, friendly and courteous. He did a great job and got us through the buying process with ease. The whole team seems eager to help. 2nd purchase at this location in 3 months. Thank you!

Terrible took advantage of my daughter. She called them several times to try and work something out with them due to her not being satisfied or safe in the car and they never returned her call. I called and they were rude. Definitely not recommend them.

McCloskey is a joke especially on its advertisements. The cars are overpriced as well as the insurance package they try to sell you. I feel like I made the worst deal ever. I traded my vehicle in for a supposed 7500 but with the tech insurance package they say is dumb not to take, it goes back to close to the original price. I wish I never sold my vehicle there or got an overpriced mitsubishi. I am completely upside down as far as value goes. Buyer beware