Chris Nikel Chrysler Jeep Dodge Ram Fiat

The experience my husband and I (posting under my mother's name) had here was indescribable. I contacted Dean Nixon over their website asking him to hook us up with a salesman who doesn't tend to dominate their client and he had James Croudy drive the exact 2015 Challenger I was looking at for weeks to my workplace so I could check it out as I was without a vehicle (sharing the '12 Fusion with my husband since we moved back from Germany) to go view it at the dealership. Later that evening I went to the dealership with my mother as my husband had to work and asked them if they could get the payments as close to $300/month as possible to fit our budget. They not only got it to an affordable $320/month, but with 2.99% (84 months, but this one's a KEEPER!) and a full 7 year/85,000 mile warranty added, but even so I signed my name to agree they'd pay me $500 to help with tax, title and registration they STILL gave us the full $975 TTL in the ending price! Without me even asking/pushing them harder to cover the full TTL cost! I had a great experience buying our first car from Regional Hyundai from Colby Burnes back in April, but man...THIS even tops that! No pulling off finger nails to haggle down the price, just good people trying to get you in the car you love.

Purchase several trucks annually from this dealership, but that will cease after the continual lack of service. From warranty work to repairs, the process poor, slow, and unacceptable. If they cannot provide service after the sell, there will no longer be any purchases from this dealership. They have had two trucks over a week, we took two other trucks to another local dealership and received them back the same day. When it takes two days to pull a truck in to advise a customer of an issue and another week for work to commence, due to back log or the next excuse, we will gladly take our truck purchases elsewhere. This service department is the worse. The new manager, nor Buck have improved the service. It lacks urgency, professionalism, and overall service. You spend countless hours trying obtain status updates, only to be advised they will get back with you; which doesn't happen.

I was very pleased with the facility and the experience of this car buying experience. Chase Walker was a very good sales consultant at the used jeep store and took his time in answering all questions and making sure we got what we needed for this buying experience. I would recommend this place to other people.

After I found Chris Nikel dealership on Cars.com, they had the exact car I was looking for. After I started emailing with them, everything went great. The first sales person I talked to was very helpful and helped me secure the car I was trying to buy. It took me a few days to complete my purchasing process and every time I talked to someone at the dealership they were more than helpful. My experience with Chris Nikel staff was more then satisfying and I would recommend them to anyone wanting to buy a car.

Harry Naifeh was excellent to work with! He really went to battle for my interests.

I am fuming! Took my new-to-me 1999 Grand Cherokee in because brake pedal was taking too long to engage. Made an appointment for service. Took Jeep in. 2 days go by, none of my calls are answered, voice mails go unanswered. Finally get a call. $129 for brake bleed. Wow, Ok - go ahead. After 2 more days of frantically trying to find out if its done, they finally call and say that that didn't work. Could be master cylinder. Replacement would be $600. We say, Sure, it's the dealer and we want it done right. Just got a call from them. It's done - final price $908! Couple of hundred over phone quote and you didn't call me to tell me? Service department sucks big time. My daughter will be going off to college, and I was considering buying a used car from you - NOT ANY MORE! IT WILL NEVER HAPPEN. I know you don't give a crap, otherwise you would have treated us with human dignity and respect by communicating with us. Stay away from their service department - unless you love being treated like a number, not a person. Or if you have lots of money to spend on simple repairs.

We bought a 2014 Town and Country Mini Van. The salesman was lacking in knowledge regarding the van and led us to believe that we were getting more options on the car than were available. The vehicle was unclean inside and smelled of cigarette smoke. It should have been detailed before being put on the market, which is poor quality control. The sales manager was rude and gave us a take it or leave it deal. In hindsight, we wish we had just walked out, regardless of actually liking the vehicle. After taking the vehicle back, they did clean and detail the vehicle and used a machine to get rid of the cigarette smoke smell, however, the smell has returned. The only positive thing we can say about Chris Nikel Dealership is they do have a very professional and courteous Finance Manger, Bill L. We were first time buyers at Chirs Nikel in Broken Arrow, however, we will not be a returning customer.

Salesman was great. Sales Manager not so great. However, the reason I'm writing this review is when I got home with my car. I realized they drilled into my front bumper to put their Chris Nikel faceplate in it! Seriously, they DRILLED INTO MY FRONT BUMPER!!!

Shopped at local dealers with no luck. Found the truck I was looking for at Chris Nikel, called, bought the truck and traveled 300 miles to pick up. Saved thousands of dollars. I would like the take this opportunity to thank Ron, Klaus, and Colt for making this purchase a smooth and pleasant transaction. Very impressed with their facility and knowledge of their products. Everything was straight forward and they answered my questions promptly. Klaus went through the features of the truck step by step. Thank guys. I definitely know where I'm going to look for my next truck or car FIRST. Thanks again Robert Smith Longford, KS

Jimmy, I have bought a lot of Chrysler and Dodges in my life time and have never enjoyed a more pleasant buying experience like this! This small Dart is an excellent purchase for what I need and I drove it to Kansas and was very pleased for a small car and excellent gas mileage. I will come back to Chris Nikel for my next pickup. Thank you for the experience and I will come back for the next purchase!