Reviews
Esmy car shopping!
Can looking for a car formu daughter, we find a car she loved and are salesmen was great. Give us a good feel for our trade-in... Would come back in future for another buy. Thanks!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dealership Review
Good buying experience. No haggle was nice. Sales person could have been better trained so he could answer questions without having to go to managers as often. Good service and helpful people. Worked with us on a minor cosmetic issue on the vehicle.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service
The whole teams was very helpful in my time of purchasing my Dogge Avenger. They were all eager to make sure I received the best service. Starting Blake Schill my sales Consultant and all the way to the ones that assisted with the rental car and the service department. Thank you, Mary James
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service!
I bought my first jeep from Chris Nikel, with help from Fatih. Fatih was very nice and didn't pressure me to go over my budget at all. He was very friendly and helped me get my jeep as soon as possible. This is has been my best car buying experience from any dealer so far.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great new vehicle
Everyone was great. We went in knowing what we wanted Geoffery was great to work with and Fatih was helpful as well.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing Dealership All Around!!!
I have dealt with this dealership for almost 3 years. The collision repair was done about a year ago but I wanted to give everything a while to "settle" before I made my decision on the repairs. I cannot believe that my Challenger was in better condition after the repairs! In addition to that, the service department is full of professional, patient, and very kind individuals. I have not met one person at this dealership that has been anything but amazing!!!! Keep up the good work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rupert'sMom13, thank you for taking your time to give us a great review!
AMAZING!!!!
I have done everything at this dealership except purchase a vehicle, however, I can guarantee 100% that when the time comes for me to buy, I will be going here!!! Service department, Collision department as well as the facilities are downright amazing. I even take my vehicle to this dealership just for cleaning because they have the best people there that obviously take pride in a job well done. Also, the pricing is extremely reasonable! Thank you Chris Nikel CJD!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
POOR SERVICE and Shop Management
POOR Shop Mgr. said she would call back and we have not heard from her yet. Have left voice mails. I guess our business is NOT one they want any longer. Would NOT recommend getting any timely service done on your vehicle.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I'm sorry to hear that you had this experience with our service department. We are continually striving to better our processes and would love to visit with you further. Please contact Melinda at 918-806-4175 or respond with a contact number so we can reach out to you. Thank you for taking the time to write a review and we look forward to the opportunity to correct it. -Chris Nikel
BEST CAR BUYING EXPERIENCE EVER
My wife and I have been married for 26 years and have purchased quite a few cars over our time together. We had a wonderful experience with our used Jeep purchase at Chris Nikel! Starting with the initial conversation with Josh Davis our sales rep. He was very helpful, polite, honest and above all informative on all of the features the car had to offer. Everything about the experience could not have been better. My wife and I found the whole process to be quite pleasant from the test drive to the final paperwork with Sales Manager Michael Mackey. I would not hesitate to recommend any of our friends or family to Chris Nikel. Thank you for renewing our trust in a dealership that truly takes the time to listen, inform, and assist the customer in making a substantial purchase. Incidentally, after the initial purchase we had some service work done as a few things required some attention. The service department at Chris Nikel was another great experience as well with a special thank you to our Service Advisor Lisa Jewel who has exceptional customer service skills and very informative. A big thank you to all of the staff we were in contact with for the honesty, integrity and helpful attitudes we encountered during the time we were there! We love our Jeep......job well done!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Roger & Kyla, We loved hearing about your experience at Chris Nikel. Thank you for taking time out of your day to recommend us and write a review!!
Great experience
Best experience ever! Josh Davis had everything ready for me, all i had to do was test drive and sign papers. Took me an hour and half..Thanks Abel Flores for recommending him to me:)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Betty Johnson, Yes...5 Stars! That's always our goal. Thank you for taking the time to give us a great review!