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Vandergriff Chevrolet

(1,637 reviews)
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 7:00am–4:00pm
Sunday Closed Closed
New (817) 697-3478 (817) 697-3478
Used (817) 912-5967 (817) 912-5967
Service (817) 918-4107 (817) 918-4107

Reviews

(1,637 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vandergriff Chevrolet from DealerRater.

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Great Dealership to work with and would recommend others.

Great Dealership to work with and would recommend others. Wish you had a survey for each person I was in contact with. Griffin is a very friendly person and very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our dealership and that Griffin provided you with friendly and helpful service. We appreciate your suggestion about a survey for each team member and will consider it as we strive to improve. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

From start to finish, this was the best new car buying

From start to finish, this was the best new car buying experience I’ve ever had. From the initial contact representative, to sales, to management and financing, the experience was flawless. Every person in the process was on the same page and every promise made to me from the very beginning was kept by all! This is a rare experience in my opinion. No games, no gimmicks, just pure honesty and a team effort to get a deal done in a positive atmosphere. Randy, Alfredo, Melvin, Shane and Paris were outstanding to deal with! I HIGHLY recommend them for your next new car purchase!! Thank you all!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had the best new car buying experience with us. It's fantastic to know that Randy, Alfredo, Melvin, Shane, and Paris provided you with such outstanding service and maintained clear communication throughout the process. We truly appreciate your recommendation and look forward to serving you again in the future! Enjoy your new car!

All of the people at Vandergriff were extremely pleasant

All of the people at Vandergriff were extremely pleasant and helpful. This includes members of sales team, the finance team, and others. The facility is modern and well kept. The inventory was impressive, giving me plenty of options. Pat Johnson was the perfect salesman, helpful but not pushy. He explained the car to me, paired my phone, and then set up Onstar. If I buy another car, I will call Pat first.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We’re thrilled to hear that you had such a positive experience with our team, especially with Pat. Our goal is to provide excellent service without being pushy, and it’s great to know that Pat was able to help you find the perfect vehicle while making the process enjoyable. We appreciate your kind words about our facility and inventory as well. If you ever need assistance in the future, don’t hesitate to reach out. We look forward to serving you again!

Fantastic service!

Fantastic service! We enjoyed our experience, we were provided options without feeling pressured to buy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that you had a fantastic experience and appreciated the options provided without any pressure. Your satisfaction is our priority, and we look forward to assisting you again in the future!

Very informative personnel and helpful.

Very informative personnel and helpful. The truck has not performed as expected u fortunately. Disappointed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We’re glad to hear that our team was informative and helpful. However, we’re sorry to learn that your truck hasn’t performed as expected, and we understand how disappointing that can be. Please reach out to us so we can address your concerns and work towards a solution. Your satisfaction is important to us, and we appreciate your feedback!

I had an exceptional experience at Vandergriff Chevrolet.

I had an exceptional experience at Vandergriff Chevrolet. From the moment I walked in, Carman was welcoming and attentive. Carman went above and beyond to ensure that I found the perfect vehicle for my needs. She was knowledgeable, patient, and transparent throughout the entire process, answering all my questions and making sure I felt comfortable with my decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We’re thrilled to hear that you had an exceptional experience. It’s fantastic to know that Carmen provided you with such welcoming and attentive service, going above and beyond to help you find the perfect vehicle. We appreciate your kind words and look forward to assisting you again in the future!

Found the car I wanted online and went in and asked for a

Found the car I wanted online and went in and asked for a test drive. The salesman, Troy Hurt, was quick to get the car ready and pulled around so that we could do the test drive. I decided then that I wanted the car, and he made the negotiating and purchase quick and painless. Didn't try to oversell and go back and forth. Definitely recommend everyone to reach out to Troy for a great car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're thrilled to hear that Troy provided you with a quick, seamless, and hassle-free car buying experience. It’s great to know you found the car you wanted and that Troy made the process smooth without any pressure. We appreciate your recommendation and look forward to serving you again in the future! Enjoy your new car!

Easy and quick deal.

Easy and quick deal. Melvin Smith and Aramando Harrada were great to work with when buying a new truck. Vandergriff is the place to go if you are in the market for a Chevrolet!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re delighted to hear that your deal was easy and quick, and that Melvin and Armando provided excellent assistance. We appreciate your recommendation and are glad to know you had a positive experience with us. If you’re in the market for another vehicle or need further assistance, don’t hesitate to reach out. We look forward to serving you again!

The salesman was awesome and I really appreciate

The salesman was awesome and I really appreciate everything he did for me. He went beyond to help me out with my car shop

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We’re thrilled to hear that our salesman went above and beyond to assist you with your car needs. We truly appreciate your kind words and are glad that you had a positive experience. If you need any further assistance or have any questions, please don’t hesitate to reach out. We look forward to serving you again!

Consumer response

♥️♥️♥️♥️

Consumer response

5 STARS ⭐️ ⭐️⭐️⭐️⭐️

After phone negotiations, Vandergriff agreed to settle on

After phone negotiations, Vandergriff agreed to settle on the best possible offer for my new car. And I am happy with those results.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We're thrilled to hear that our team was able to provide you with the best possible offer for your new car. Your satisfaction is our top priority, and we're glad we could meet your expectations. Enjoy your new vehicle, and we look forward to assisting you in the future!