Reviews
I recently purchased a vehicle from vandergriff, Jazmin
I recently purchased a vehicle from vandergriff, Jazmin made the process smooth and quick. In the future when i need a new car I'll be visiting vandergriff.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words about your recent vehicle purchase. We are thrilled to hear that Jazmin made the process smooth and quick for you. We look forward to assisting you again in the future.
Pat was super helpful and made the daunting process of
Pat was super helpful and made the daunting process of buying a vehicle easy and enjoyable. He made sure we were taken care of during any wait time. Even after the sale, Pat made sure to call us and answer any questions we may have had. Thank you Pat!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! We’re so happy to hear that Pat made your vehicle-buying experience easy and enjoyable. It’s great to know he took care of you every step of the way, even after the sale. We’ll be sure to pass along your thanks to Pat, and we truly appreciate your kind words. We look forward to serving you again in the future!
My sales rep pat was awesome and friendly.
My sales rep pat was awesome and friendly. Helped me quickly find a vehicle for my wife and got me quickly through the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience! We're thrilled to hear that Pat provided you with excellent service and made the process of finding the right vehicle for your wife quick and easy. We truly appreciate your feedback and look forward to assisting you again in the future!
Had a great new vehicle purchase experience with
Had a great new vehicle purchase experience with Vandergriff, from the salesman, to the finance manager, and the general manager, they were all more than helpful. We will definitely return to this dealership for the next vehicle purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're thrilled to hear that you had a 5-star experience with us. Your positive feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
Car was listed near $20,000 although after talking to
Car was listed near $20,000 although after talking to them they took the car up $2,500 for prep fee prior to tax and licensing. Overall felt like bait and switch.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback, and we sincerely apologize for the experience you had regarding the pricing of the vehicle. We understand how frustrating it can be to encounter unexpected fees, and we take your concerns seriously. We would like to address your situation directly. Please reach out to Scott Shedden, our General Sales Manager, at Sshedden@vtaig.com. He is committed to resolving your concerns and ensuring that we provide a more transparent experience. Thank you for bringing this to our attention, and we hope to hear from you soon.
Wendy was great!
Wendy was great! She explained every step, listened to what we were looking for and gave us options. She has a great personality and we hope to see her and the dealership again soon ;)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're so happy to hear that Wendy provided excellent service by listening to your needs and offering great options. Her positive attitude and dedication to helping you are truly appreciated. We look forward to seeing you again soon!
I just want to share my experience on this dealership
I just want to share my experience on this dealership everything was nice with my purchase , they oversold some stuff like maintenance, which I thought it was a great deal until they did my first oil change and for some reason the dashboard kept telling me it still needed to be done . Call the place they said a technician will call , never did . Time went on and message kept popping up in the dashboard and app . I now check my oil is empty and there is not leak , and let’s add that know I have a engine light on and they said it will take 15 days for my car just to be sitting there to be look at , also need to be in a waiting list for a rental . And let’s just say my truck is practically brand new with only 10000 miles . I’d been doing my part but they are hard to work with and never reply back . I hope this makes people aware that they are not a 5 or 4 star dealership. That need better management and communication with their customers . As well as better work ethic when they do their maintenance. They broke my trust , now I don’t know what to do .
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience, and we're truly sorry to hear about the issues you've faced. We understand your frustration with the lack of follow-up and communication, especially when it comes to your oil change and dashboard warning. We take these matters seriously and want to make things right. Please reach out to Charlie Pace, our Service Director, at 817-299-2362 or Cpace@vandergriffchevrolet.com. He will be happy to help resolve this issue and ensure that your concerns are addressed promptly. Thank you for giving us the opportunity to make it right.
Sale supervisor is very easy to deal with and no need to
Sale supervisor is very easy to deal with and no need to go back and forward for the price. If I plan to buy another and I will come back to this vandergriff chevrolet in arlington texas off I20 freeway.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback! We're thrilled to hear that your experience with our sales team was smooth and straightforward. We're grateful for your trust in us, and we look forward to assisting you again in the future. If you ever need anything else, don’t hesitate to reach out! Safe travels, and we look forward to seeing you again!
This Dealership is very Different from others, there was
This Dealership is very Different from others, there was no nonsense or extra haggling to deal with. We purchased three new vehicles this year and Vandergriff Chevrolet was the Best Dealership experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We're so happy to hear that your experience stood out from other dealerships. We believe in providing a straightforward, no-nonsense approach, and it's great to know that made a difference for you. We truly appreciate your business and are honored to have been part of your vehicle purchases this year. We look forward to continuing to provide excellent service for you in the future!
I had a great experience at Vandergriff.
I had a great experience at Vandergriff. Jessica Baez was awesome and met all my needs in purchasing a new truck and trading my previous one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience! We're thrilled to hear that Jessica was able to assist you in finding the perfect truck and making the trade-in process smooth. We strive to provide excellent service, and it’s great to know we met your expectations. If you need anything further, feel free to reach out. Enjoy your new truck!