Landmark Dodge Chrysler Jeep RAM Morrow

JOLICIA was amazing and help me through the whole process and I would recommend anyone to go see her if you looking for a new car! She help me every step of the way! Made sure the car was what I wanted and needed, the price was right! SHE DID THE xxxx THING!! So if you looking for a car please go to her she IS ONE OF THE BEST SALES WOMAN THEY HAVE!!

Brought my 2008 ram because vehicle was stalling. First issue I had was they lost my key. Dealer had to eat the cost of a new key. Then they kept my vehicle for a month without even looking at it. The so called Mgr said they can’t keep workers. I eventually had my vehicle towed from Landmark and had it repaired by a reputable shop. I wouldn’t take my schwinn bicycle to be fixed here. I do not recommend anyone ever take a vehicle for service here.

Don't buy or service your car at landmark. I have a truck that is 3 years old change the oil on time and now my oil gaskets is leaking. I thought it was my transmission took the truck to get it service and they change the transmission gasket. The work was unnecessary now I have to pay more money to get my gasket for the motor. date 02/15/2021

Great customer service provided by Preston Hood! He was able to diagnose and complete the repair of my Dodge Ram 1500 in a timely manner. I appreciate the professionalism and courtesy displayed by Preston. Job well done.

Negative is more like it. I had a 2018 car in for service multiple times under warranty that they don’t like to honor. On 3rd visit high pressure sales and frustration of my car being in the shop again, I was frustrated . Over a month in the shop, and they aren’t making my payments. Sales started to tell me how much they wanted my RT because they didn’t have any used ones. I expressed I didn’t want to sell multiple times. I had a better car with the package I wanted. Sales, Pushed more and more, finally the numbers didn’t look too bad. But they were! They just hide the numbers by extending the loan out to 84 months (7 years) and $5,600 in interest using creative financing. Buyer beware don’t go here. They don’t have a return policy, and they do not honor any kind of cooling down period. DON’T SIGN ANYTHING WITH THEM, GO SOMEWHERE ELSE.......

Don’t buy a car from a dealership that doesn’t have a return policy. Pressure sales tactics and creative financing with 7 year (84 month) loans to make lower payments. Brought car in 3 times for service for same item to be fixed under warranty and had to fight every step of the way. Very slow service to fix cars.

Landmark is a place where you have to watch your back. If your not paying attention you will get robbed blind. I made a decision to drive 56 miles to another dealer right before I was going to purchase a 3rd car from Landmark and it was the best decision I ever made. I got a ton of equity $$ towards my new Gladiator from my LEASE trade ins for being way under mileage that Landmark ignored, treated much better, and was in a honest environment instead of a shady one. They try to high pressure you into a car even if they don't have one you like, it was crazy. But I will say that Andre was a good young man, his boss messed it up and caused me to look elsewhere and I ended up saving 9700$!!!!

The experience has been disgustingly awful! Our business's Sprinter van has been in the shop for 5 months!!! How is a small business supposed to survive when its source of income has been $0 for the last five months? The customer service has been terrible. It is very rare to get someone on the phone for an update. When I do, the customer service lady says not to call and wait until the problem is fixed. I would immediately terminate any employee that acts like this on the phone. So, this forces me to drive down to the shop and ask for updates because I'm totally in the dark. I am constantly getting different explanations that it is due to Covid, or they can't figure out the problem . It is awful!! Thank goodness that Chrysler corporate parts has kept me in the loop at least. We just want an end result with a fixed vehicle so we can move forward. Why doesn't Chrysler's technicians get on the horn or come in person and knock this repair out rather than the constant back and forth with no end in site?

I just bought mt 4th vehicle from this company, having spent near $100000. The car only had 1 key. When i asked for a 2nd one, I was told that the person who accepted th car might have it and to check back. Well when I checked back, he didn't have it and when I asked sales manager for one he said I should have said that during the sale so the price could have been increased. Too late now. If I had bought a new car, posi ly could have accommodated me, but oh well, I bought a used car and that doesn't count. Zero customer loyalty. I actually went up the chain with same answer, which to me means that my purchases from them is not worth them spending $300 for me.🤔

I have a pretty cool experience I brought a charger in February DeAngelo help me real laid back cool guy .. I would recommend them and ask for DeAngelo