Reviews
Thank you, Eddie Rosa, for taking the time to ensure my husband’s truck is repaired properly and promptly, and for going the extra mile by offering a loaner vehicle.
Thank you, Eddie Rosa, for taking the time to ensure my husband’s truck is repaired properly and promptly, and for going the extra mile by offering a loaner vehicle.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! I appreciate you taking the time to share your experience with us at Landmark Dodge Chrysler Jeep Ram. We’d love the opportunity to make your next visit a 5-star experience. If there’s anything we can do to improve your experience or address any concerns, please don’t hesitate to reach out to us directly. Sincerely, Eddie Rosa - erosa@landmarkautomotive.com
Do not purchase or service your vehicle at this dealership. My husband has purchased 2 Dodge Rams the last one being a 2019. The truck started have rear sensor issues. The message said rear sensor unavailable wipe off. We took it to the dealer they kept the truck about 2 weeks. No updates or communication was given. We paid 1184.00. He couldn't even get off the lot and the same message came back. He took it back to the dealer. They kept another 2 weeks he paid 965.00. Devonte was curtious enough to give a 200 credit and the truck still isn't fixed. I asked for a refund because apparently they do not know how to repair it. Devonte said it is a different issue yet we are getting the same message. Avoid this dealership. We are going to go to Countryside Chrysler in Jackson. They could not possibly have a more incapable inept staff such as what we have experienced here. Thank you Mike and Devonte for absolutely nothing.
Do not purchase or service your vehicle at this dealership. My husband has purchased 2 Dodge Rams the last one being a 2019. The truck started have rear sensor issues. The message said rear sensor unavailable wipe off. We took it to the dealer they kept the truck about 2 weeks. No updates or communication was given. We paid 1184.00. He couldn't even get off the lot and the same message came back. He took it back to the dealer. They kept another 2 weeks he paid 965.00. Devonte was curtious enough to give a 200 credit and the truck still isn't fixed. I asked for a refund because apparently they do not know how to repair it. Devonte said it is a different issue yet we are getting the same message. Avoid this dealership. We are going to go to Countryside Chrysler in Jackson. They could not possibly have a more incapable inept staff such as what we have experienced here. Thank you Mike and Devonte for absolutely nothing.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for bringing your husband’s experience to our attention. I understand your concerns about the rear sensor warning and the multiple visits to address it. At Landmark Dodge Chrysler Jeep Ram, we work to ensure our service process is thorough and transparent, and I value the opportunity to take a closer look at what has been completed so far. If you’re open to it, please contact me directly so we can review the details of your husband’s recent service together. Your perspective is valued and will be reviewed carefully. Sincerely, Eddie Rosa - erosa@landmarkautomotive.com
My husband reached out to you Mr. Rosa at 11:30 am. We were told byMike you were at lunch then called again and left you a voice mail. It is now 2:15 and have yet to get a call back. If you truly wanted to rectify this situation, you would have called us. To the owner of Landmark Dodge. You need a new staff. There is no way I would still be employed delivering this piss poor service to our customers that pay my salary.
He was very attentive almost like he was on my side of the deal. Got me pretty much everything I asked for didn’t waste a lot of my time which is important and I would use him again if I decide about another car.
He was very attentive almost like he was on my side of the deal. Got me pretty much everything I asked for didn’t waste a lot of my time which is important and I would use him again if I decide about another car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words, Bruce! We're thrilled to hear that you had a positive experience at Landmark Dodge Chrysler Jeep Ram of Georgia. It’s great to know that our team was attentive and efficient in helping you find the right deal. We look forward to assisting you again in the future! Sincerely, The Landmark Dodge Jeep Ram of Morrow Team
I recently purchased a new 2500 Ram from Landmark in Morrow, and I will say it was one of the best experiences I have ever had. I had a number I absolutely needed to be at, and Lee and Cody made that happen. The process was seamless and quick. Lee was very informative about the vehicle and made everything smooth. Will be back for my next one.
I recently purchased a new 2500 Ram from Landmark in Morrow, and I will say it was one of the best experiences I have ever had. I had a number I absolutely needed to be at, and Lee and Cody made that happen. The process was seamless and quick. Lee was very informative about the vehicle and made everything smooth. Will be back for my next one.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review, Wesley! We're thrilled to hear that you had one of the best experiences purchasing your new 2500 Ram from Landmark Dodge Chrysler Jeep Ram of Georgia. It's great to know that Lee and Cody were able to meet your needs and make the process seamless and quick for you. We look forward to assisting you again for your next vehicle! Safe travels in your new Ram! Sincerely, The Landmark Dodge Jeep Ram of Morrow Team
Buyer BEWARE!! Avoid this dealership!! Unprofessional/Shady! September 2025. It's been 2 weeks, still waiting on the list of specs added to the vehicle making up the price we were quoted. I ignored the warning sign when Cody told me he felt I was questioning his integrity because I asked for the pricing details that should have been on the vehicle!!! They had different prices on the web for the same vehicle. A $15K difference, different prices, same VIN number!!! Reached out for a 2nd time by text after several verbal requests, beginning the day of the sale. The General Manager, Cody, wreaked of cigarette smoke. The young lady who was initially assisting us quit the following week after the sale of the vehicle. No response to our request for the price tag listing items added worth $9K they claimed were added to the vehicle!! Not trustworthy due to refusal to provide the price tag, ignored countless requests for the paperwork. Claimed to be offended because we requested the price tag with specs on the vehicle. Ridiculous...
Buyer BEWARE!! Avoid this dealership!! Unprofessional/Shady! September 2025. It's been 2 weeks, still waiting on the list of specs added to the vehicle making up the price we were quoted. I ignored the warning sign when Cody told me he felt I was questioning his integrity because I asked for the pricing details that should have been on the vehicle!!! They had different prices on the web for the same vehicle. A $15K difference, different prices, same VIN number!!! Reached out for a 2nd time by text after several verbal requests, beginning the day of the sale. The General Manager, Cody, wreaked of cigarette smoke. The young lady who was initially assisting us quit the following week after the sale of the vehicle. No response to our request for the price tag listing items added worth $9K they claimed were added to the vehicle!! Not trustworthy due to refusal to provide the price tag, ignored countless requests for the paperwork. Claimed to be offended because we requested the price tag with specs on the vehicle. Ridiculous...
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We understand how important transparency and accurate documentation are when purchasing a vehicle. At Landmark Dodge Chrysler Jeep Ram, feedback like yours helps us review how we communicate vehicle details and ensure customers receive the information they need in a timely manner. If you’d like to continue the conversation or provide additional details, we encourage you to reach out directly. Your input is valuable to us. Sincerely, The Landmark Dodge Jeep Ram of Morrow Team
Bought a Jeep Wrangler straight out and as soon as I drove off the lot I got a check engine light, stop/start didn’t work and the TPS light was on. I went there later on that week when I was off of work and they told me they had to hold it and check to see if I did anything to the vehicle. No way they can’t say they didn’t clear the lights before I drove off!
Bought a Jeep Wrangler straight out and as soon as I drove off the lot I got a check engine light, stop/start didn’t work and the TPS light was on. I went there later on that week when I was off of work and they told me they had to hold it and check to see if I did anything to the vehicle. No way they can’t say they didn’t clear the lights before I drove off!
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with us, Mitch. We understand your frustration regarding the check engine light and the other issues you encountered shortly after purchasing your Jeep Wrangler. We take such matters seriously and appreciate your feedback. Please feel free to contact us directly at Landmark Dodge Chrysler Jeep Ram of Georgia so we can discuss this with you further. Sincerely, The Landmark Dodge Jeep Ram of Morrow Team
My wife and I bought our 4th vehicle from Landmark Dodge. I appreciate the fact we left grateful for all the effort to meet my expectations. It's not often during the process you get within $4.00 of your desired payment. Large dealers can offer multiple ways to meet your expectations, in the end we left feeling excited they were meet. From sales to finance, the process moved smoothly. No pressure tactics. Be patient, Landmark will work with you to meet your expectations. Take it from a Landmark family.
My wife and I bought our 4th vehicle from Landmark Dodge. I appreciate the fact we left grateful for all the effort to meet my expectations. It's not often during the process you get within $4.00 of your desired payment. Large dealers can offer multiple ways to meet your expectations, in the end we left feeling excited they were meet. From sales to finance, the process moved smoothly. No pressure tactics. Be patient, Landmark will work with you to meet your expectations. Take it from a Landmark family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review, Warren! We truly appreciate your loyalty and are thrilled to hear that you and your wife had such a positive experience with us at Landmark Dodge Chrysler Jeep Ram. It's great to know that we were able to meet your expectations and provide a smooth and pressure-free process. We look forward to assisting you again in the future and hope you enjoy your new vehicle! Thank you for being a part of the Landmark family! Sincerely, The Landmark Dodge Jeep Ram of Morrow Team
Extremely disappointed and unprofessional service staff. They have had our vehicle for almost 3 weeks & we were told by Preston that they haven't even looked at it, "don't call me, I'll call you" and if you're not happy about it, call Ram directly....We filed a complaint against the dealership with Ram Care.
Extremely disappointed and unprofessional service staff. They have had our vehicle for almost 3 weeks & we were told by Preston that they haven't even looked at it, "don't call me, I'll call you" and if you're not happy about it, call Ram directly....We filed a complaint against the dealership with Ram Care.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
I am very sorry to hear about your recent experience with our service department. Please accept my sincerest apologies for the delay and the lack of communication regarding your vehicle. This is not the standard of service we aim to provide, and I understand your frustration. Your feedback is crucial to us, and we are taking your comments very seriously. We are committed to resolving this matter promptly. If you are willing, I would appreciate the opportunity to discuss your experience further and work towards a resolution. Thank you for bringing this to our attention. Please reach out to me directly at erosa@landmarkautomotive.com. Best regards, Sincerely, Eddie Rosa
Sir: I left you voicemails and called and left messages with reception. NEVER heard from anyone at your facility. Not the GM (since you currently don't have one), not the service advisor (Preston - since he said Don't call me, I'll call you) and not from you. In all my years, your dealership has been the worst I have ever dealt with and the lack of professionalism is beyond compare.
Recently purchased a vehicle from this dealership via online. Was told that it looked brand new by several people including a sales manager. Once it was delivered I saw that it had been hit and repaired, the touch screen that controls all of the functions of the car was cracked ($2,500 repair), the mileage didn’t match the car or the executed paperwork and it definitely didn’t look like new. The worst experience. I’ve written several emails and texts and have not gotten one single response. Hopefully, my attorney will receive a response. I would NEVER recommend this dealer to anyone.
Recently purchased a vehicle from this dealership via online. Was told that it looked brand new by several people including a sales manager. Once it was delivered I saw that it had been hit and repaired, the touch screen that controls all of the functions of the car was cracked ($2,500 repair), the mileage didn’t match the car or the executed paperwork and it definitely didn’t look like new. The worst experience. I’ve written several emails and texts and have not gotten one single response. Hopefully, my attorney will receive a response. I would NEVER recommend this dealer to anyone.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Very disappointed in this dealership. I visited the dealership yesterday test drove a car I inquired about, loved the car asked for a buyers order because I wanted to finance through my bank waited over 3 plus hours still no buyers order which was strange kept in contact with the sales rep he kept saying the finance manager was going to send it, nothing. Very distasteful and unprofessional what dealership wouldn’t give a customer a buyers order to cash out on a vehicle. Only communication was from me nothing from the dealership or sales rep or finance manager as to what was the problem or issue.
Very disappointed in this dealership. I visited the dealership yesterday test drove a car I inquired about, loved the car asked for a buyers order because I wanted to finance through my bank waited over 3 plus hours still no buyers order which was strange kept in contact with the sales rep he kept saying the finance manager was going to send it, nothing. Very distasteful and unprofessional what dealership wouldn’t give a customer a buyers order to cash out on a vehicle. Only communication was from me nothing from the dealership or sales rep or finance manager as to what was the problem or issue.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us your review, Brittany. We came up short in meeting your expectations, and that is not the customer service that we seek to provide. I would appreciate hearing more about this issue so that we may work together to make amends. Please contact me at your earliest convenience. I hope to hear from you soon. Sincerely, Tim Lambert - timlambert@landmarkdodge.com