Audi Marietta

Great facility, good people, excellent finance department and on line sales experience. Great experience working with all involved. Car was detailed and looking crisp and on time for taking possession.

I had a very disappointing experience with Jim Ellis Audi Marietta. I rented a car through them after they specifically agreed they would match what the insurance covered. However, when it came time to settle the bill, they charged me more than what insurance paid, leaving me to cover the difference out of pocket. This was never clearly communicated upfront, and it felt very misleading. What was agreed in writing did not align with the final charges, and it felt like a bait-and-switch situation If I had known this from the beginning, I would have gone elsewhere. Be careful if you’re considering renting from here— they will tell you what you want to hear then change their word to get more money. I would not recommend them based on my experience.

Everything’s good I don’t wait to Long they talk about everything with me I like th

I was assisted by a sales rep named Fritz B. He made initial contact and was very responsive. When we arrived he had the vehicle ready for our test drive, he explained a good portion of the features of the vehicle and answered any and all questions we had in reference to it. He didn’t apply any unwanted pressure which made the process of buying the car seamless. The finance manager was also very kind and patient. I walked out with my dream car. And because we came so late in the evening we missed the detailing but was promised one if I’m ever in the area. I enjoyed my car buying experience and will be back when it’s time for my husbands car!!

I had an outstanding experience purchasing my RSQ8 from Audi Marietta. Jake Moore was an exceptional salesperson—knowledgeable about the product, never pushy, and always available whenever I had questions. He made the entire process feel easy and straightforward. The Sales Manager was also fantastic to work with. We were able to reach a deal quickly without the usual back-and-forth, which I really appreciated. Tony in finance was excellent—professional, efficient, and transparent throughout the process. Mac was another standout—super friendly, helpful, and added to the overall positive experience. This was truly one of the best car-buying experiences I’ve had. Highly recommend Jake and the entire team!

Great dealership to buy a vehicle from approval was fast and easy and obtaining the vehicle was easier including the salesman Jake who made the process very smooth.

Delivery was great. Billy was super helpful and made sure to reach out a couple weeks later to see how everything was going.

I had a great experience with the Audi Marietta location. Great customer service and communication. Thank you, Jake!

I had such a great experience with Jon Couch at Audi Marietta when I was negotiating my lease (back in Aug 2025), that I was going to leave a glowing review for this dealership and Jon even if I didn't end up buying a car from them! Although he is very busy as the GM of this dealership, Jon still took the time to carefully consider my requests and replied thoughtfully. Jon was so good that I'm not only going to buy my next Audi from here but I'm even considering switching my potential purchase of a Mercedes GLS to an Audi Q7. Thanks also to Tony Jackson (Finance Director) for the smooth paperwork process. Tony seems to be very good with people and could tell that I probably wasn't going to buy any of the upsells, so he offered them just in case, but didn't push hard, which I very much appreciated. I'm going in for the car's first service soon and hope to report back similarly outstanding customer service for their Service Dept as well.

I had an outstanding experience purchasing my Audi through Jim Ellis Audi, and I can’t say enough good things about my salesperson, Andrew Carlisle. From the very beginning, the process was refreshingly straightforward. There were no junk fees, no surprise add-ons, and no games—just clear, honest pricing that matched what was advertised. Andrew was transparent, responsive, and incredibly efficient throughout the entire process. Everything moved quickly without ever feeling rushed. What really stood out was how the car was delivered. The vehicle was presented in virtually brand-new condition—so clean and meticulously prepared that I genuinely had to explain to people that it was a Certified Pre-Owned Audi rather than a new car off the lot. The attention to detail in reconditioning was exceptional. Just as important, I never once felt pressured or like I wasn’t being taken seriously as a buyer. Andrew listened, respected my timeline, and worked with me professionally every step of the way. It was clear that his goal was to make sure the deal made sense for me, not just to close a sale. Overall, this was one of the best car-buying experiences I’ve had. The combination of transparency, professionalism, and quality has gone a long way toward making me a loyal Audi customer going forward. I wouldn’t hesitate to recommend Andrew Carlisle and Jim Ellis Audi Marietta to anyone looking for a premium, stress-free buying experience.