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Honda Cars of Rock Hill

(478 reviews)
2026 consumer dealer award
View 5 awards
2026 consumer dealer award 2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(478 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda Cars of Rock Hill from DealerRater.

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Smooth process for a routine oil change.

Smooth process for a routine oil change. Customer service was good. No unexpected issues. Will continue to use Honda Rock Hill for my vehicle needs. Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Angela, thank you; we appreciate your feedback!

Service was completed in about 2 hours which was great.

Service was completed in about 2 hours which was great.Great Customer service the advisor was very helpful recommending service.I would recommend this dealership for sales and service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dallas Crabtree, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda Cars of Rock Hill.

Excellent service Connie Underwood so amazing kind and

Excellent service Connie Underwood so amazing kind and caring and met my every need. Connie make this experience very relaxing for me after a stressful day. Thank you Connie you are the best

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Tammie Thompson, we're happy to hear you had such a positive experience with our team!

I received excellent customer service?

I received excellent customer service?staff were consistently friendly, kind, and professional. The experience was genuinely enjoyable, and I would highly recommend their services to others. My assigned professional is absolutely Amazing

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

As usual, excellent experience.

As usual, excellent experience. Advisor was very helpful and answered questions. He also arranged an appointment for my next service. I have had no problems with service at Honda rock hill. Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Great service and advisor!

Great service and advisor! Advisor was prompt getting my car taken and kept me aware of progress. I would definitely recommend this dealer along with service department.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Steve J, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda Cars of Rock Hill.

Great job by all - adviser, mechanic, and staff.

Great job by all - adviser, mechanic, and staff. They went out of their way to solve my service issues. I would recommend them to anyone.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Tanaka Donovan was the best person I have dealt with so

Tanaka Donovan was the best person I have dealt with so far at the dealership, she was very polite and noleigable about my vehicle. Hope to be able to have her every time I come for service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Larry Stewart, we're happy to hear you had such a positive experience with our team!

Outstanding service!

Outstanding service! I had an emergency with my tires and was able to go into the dealership without an appointment. Connie and the team went above and beyond to quickly diagnose and resolve the issue. I truly appreciate their professionalism, efficiency, and dedication to helping customers in urgent situations. Highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Selena, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda Cars of Rock Hill.

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Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

T, thank you for the high star rating!