Reviews
I went to the dealership to schedule a visit for my
I went to the dealership to schedule a visit for my regular service and was quickly assigned a next day appointment at 8:00 AM. When I brought the car in there was no waiting and the car key was given and service assigned.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Repeated Cust, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda Cars of Rock Hill.
Always a great experience.
Always a great experience. Honda of Rock Hill is mine and my family?s go to place! They are friendly, helpful, knowledgeable, and not pushy.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jill Ramsey, thank you for taking the time to leave a review for us at Honda Cars of Rock Hill. We're happy we could meet your expectations!
Everyone here was polite, attentive and informative.
Everyone here was polite, attentive and informative. I did not feel any pressure and felt listened to. All of my questions and concerns were taken seriously and I feel my needs were being considered by everyone I dealt with.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
This is our fourth car purchase from Honda cars of Rock
This is our fourth car purchase from Honda cars of Rock Hill. Les Stewart was easy to work with and helpful in answering our questions. We contacted him prior to arriving and he had our options waiting when we arrived. We really appreciate the friendly staff and the ease of transaction. We left with our dream car and will continue to use Honda Cars of Rock Hill in the future!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Hondaddict, we are very happy to have provided you with such a positive experience!
Sales- Ivan was great!
Sales- Ivan was great! Personable, knowledgeable and did not hard pressure me for sale. I explained just started the shopping process. The process of signing the documents took forever and I did not finance with the dealership. No explanation why we had to wait for 40 mins before closing the deal.
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- 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Gloria, we appreciate you taking the time to leave us this feedback!
We love Honda of rock hill from start to finish and every
We love Honda of rock hill from start to finish and every hand shake in between, The staff has been amazing. Always honest, friendly, fair & efficient. They?ll be the reason our second vehicle is a Honda. I only trust them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Morgan Hill, we're happy you found our staff to be so supportive during your experience here at Honda Cars of Rock Hill.
Always very pleasant and helpful.
Always very pleasant and helpful. Service Advisor Matt is the one I go to when I need my Accord serviced. Bravo to a good team there at the Honda dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dee Dotson, we're happy you found our staff to be so supportive during your experience here at Honda Cars of Rock Hill.
While the oil change was done, the tech team did not
While the oil change was done, the tech team did not reset the oil change reminder. I felt as though this oil change took much longer, and was disappointed that the tech opted not to do a battery test, considering my car is over 3 years old.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ed, we hate to hear this and would love to make it up to you while educating and retraining the staff that handled your visit. Would you please call or email our Service Director, Gus Matchunis and give him your vehicle information or phone number so he can research your visit and help both you and our teammates? 803-909-4861 or gus.matchunis@hendrickauto.com. Thank you!
The sales rep and manager were exceptional.
The sales rep and manager were exceptional. Made the process easy. Very accommodating. Sales rep was not pushy. Would highly recommend. Ask for Luke!!! He will take excellent care
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Zeeshan, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
I bought two cars from her.
I bought two cars from her. I got great service with friendly and helpful staff who easily answered all my questions. Service department also handled installation of the addons with no trouble
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi James Geater, we are very happy to have provided you with such a positive experience!