Used Volkswagen cars for sale near Des Plaines, IL

This is my second time at City Volkswagen everyone’s been great and helpful. The staff is very attentive.Especially Edgar he helped us my buy our second truck this year.

I bought the SEL R-Line, which comes fully loaded with all the luxury features. My favorites are the massaging seats and customizable ambient lighting. All the materials have a quality feel to them. The car also drives very well - it's nimble for an SUV and has plenty of power. I almost bought an Audi Q5, but this new-generation Tiguan was a far better value.

This dealership was great the hospitality was through the roof, though we didn't make a deal I would 100% comeback.

30mpg avg with the longest and widest roof rail base for outdoor gear at a price that made sense. 2nd row middle seat folds down individually for skis and paddles. Remote start on the vw app is great for cooling the interior down on a 100 degree day from a distance. Rear seat door opening and leg room is huge great for elders to enter easily and for parents loading car seats.

I thought Josh was wonderful. Not only did he take care of the items I had asked him to, but he also reattached a piece of trim that was loose. I was very pleased!

This car is far superior to my previous 2021 Toyota RA4. In my distant youth I use to do some racing and handling is highest priority. Suspension, steering, 17" alloy wheels vs 15" steel wheels with hubcaps, full spare tire vs doughnut, 3 row seating vs 2 rows, 400 lbs heavier therefore more stable in windy conditions and roads that are not level, and much more. Only downside is the general Volkswagen issue with poor sound systems. Not only that, the after market is almost non-existent for the Tiguan.

Couldn’t have had a better buying experience than with John Kazminski. We love our new 2023 Atlas Cross Sport and would highly recommend John! Thanks again

I absolutely love this car and all it’s features even though it doesn’t open and close trunk via keyphobe. Kids love the car especially the panoramic sunroof.

Lisa and Larnell were great. Lisa made the car buying experience comfortable and answered all my questions. Larnell addressed my concerns and closed the deal. Great job guys!

Nice riding vehicle EXCEPT it has a hesitation issue when you step on the gas from a standstill. Happens most when the "stop/start" is active, less when you turn it off but it still hesitates. Dealer has no answer other than it is normal and we can't find anything. Others have voiced same concern, recall?

Buying my Camaro from Castle Chevrolet in McHenry was an outstanding experience from start to finish. I worked with Eric Loredo, who set the tone by doing a full virtual walk around and video of the car before I arrived, answering all my questions in real time. When my wife and I landed at ORD, the car was spotless and ready to go. Finance Manager Mike Lazzara had all documents sent ahead so I could DocuSign, making the delivery quick and smooth. Sales Manager Matt Knudson, GSM Jerry Spanier, and Andrew Sytsma (who wasn’t my salesman but still took time to chat and share product knowledge) all played a part in making this one of the easiest purchases I’ve ever had. The team knew my previous car was totaled in a tornado, and they went above and beyond to make this out-of-state transaction simple and stress-free. Eric and the entire Castle team reminded me that buying a car doesn’t have to be a battle. I would absolutely buy from them again.

I got interested in this car when I rented it for a couple of days while conducting business out of town. I discovered that it suited my auto needs 100 percent, and at such a reasonable price. I am of a certain age and I find it more of a challenge to get in and out of cars. I don't like climbing up into and sliding down out of trucks and SUV. I don't like bending the slipping into sedans and having to pull myself out of them. The Tiguan comes closest to walking into the driver's sit and walking out. As for stowage, the stowage in the rear also is at perfect mid-thigh level, minimizing bending and lifting. So comfort was of highest priority. But economy comes in a close second, and so far the MPG is great. So is the pickup; it's plenty peppy.

I worked with Luis Torres, he was so helpful and informational. He made the intimidating process of buying my first car enjoyable!

Great car, quiet ride mostly for an SUV, glad I bought it, tested Honda CRV, Mazda CX-5, Hyundai Tucson, Kia Sorrento, Chevrolet Equinox, Terrain, and many others, at that time I could not make a comparison with Toyota since there were none to be tested, the Tiguan stood above the others

Wonderful car buying experience. Tyler(Manager) and Dennis (Finance office) were absolutely crucial in making this car buying experience above the rest. Tyler took the time to explain pricing line by line so I had a full understanding of the total cost. Tyler also made me feel comfortable and kept the process low pressure and enjoyable. Dennis in the Finance Office was outgoing and friendly. Dennis again went thru pricing and made sure I knew what the final numbers were and explained every form I was signing, offered warranty options and went over cost and coverages. These two gentlemen made this normally stressful process enjoyable.

I have owned this 2023 Tiguan SEL R line for almost a year. I have been absolutely satisfied with the quality, the ride, the fuel mileage and everything else about it. IMO it’s the best bang for the buck on the market. It is loaded with options and is still very affordable. I love this VW and , of course, I highly recommend it.

They are absolutely great. They always take care of my vehicle & make me feel like a valued customer. I always recommend or refer others to Jennings Chevrolet.

Matt at Ganley Volkswagen was wonderful to work with and we negotiated our lease in a very efficient matter. We are a repeat customer and will keep coming back!

See Farah at Countryside Mitsubishi with the car you want in mind and she will not stop until she finds it!!

I can’t say enough good things about the great people at Hendricks Volkswagen Frisco and our favorite sales person George Strong! Just leased our second vehicle from him.

After having a not so pleasant experience with two dealerships for another car company, downtown VW was like a breathe of fresh air. From the reception shop to the sales person (Muhammad) to the financing, the staff at VW were welcoming, friendly, informative, and patient. VW not only is a gold standard for car models and warranty packages, it is also representative in its entire dealership team.

My atlas has been an excellent car to me. Other than the poor quality factory tires I have had 0 issues. I tow a 4,500lb Coleman with my atlas with minimal stress. It's truly impressive. Most comfortable SUV I could have while still getting 22 MPG when getting groceries.

Jerry McDuffie has always been a pleasure to work with. Our family and friends have purchased several cars from him over the last 20 years. He always gives you a fair deal and takes the time to make sure you get the car that is right for you. He is very patient in dealing with us seniors who can be technically challenged about some of the new car features on today's modern cars. I highly recommend Jerry for anyone looking to buy a new or used car.

It's a medium-sized SUV. It's not a Porsche, Audi or MB. It is comfortable, reliable, the size and capacity I sought. In two years I've put on ~24K miles and absolutely no problems. My wife is handicapped and uses a walker. She thought the car was comfortable and we made two round trips from Hartford, CT to Key West. In the last 60 years We've had a Beetle, Passat, and a VW Bus that carried our family of four and 2 Dachshunds aacross the country and back to Connecticut - Twice!

Thank you, Fabiola, you are the best, a person who knew how to cover all my needs, and who could offer me everything I asked for, a person who makes you feel as if you were part of the family, always friendly, and with a smile ahead, a excellent service from 💯

I really love the feel and comfort of this vehicle. It serves my family of 4 well. I am the 2nd owner at 13,000 miles. Only issue so far is the oil consumption. After only driving the car 600 miles after my first oil change, check oil light came on. It was a qt. low. I am now in the process of getting it checked at my local VW dealer. Will update on outcome.

I was there today because, as it turns out, the service team damaged a tire pressure sensor a few weeks ago when replacing one of my tires. So the fact that I was there at all was very annoying. But I was treated courteously, given a reasonable expectation of how long it would take, (that time estimate was accurate) and a clear statement that the problem was due to an error by the service department. I appreciate that acceptance of accountability. The oil change and car wash was nice, too.

I really liked this car, the car is easy to control, accelerates quickly when compared with others. Comfortable and plenty of space inside. I moved from a KIA sedan, and I can say that you get used to the dimensions of the car very easily and quickly. And compared to the KIA, the build quality of the car is felt, and that it is made of metal.

I had an outstanding experience working with Ernie and the team at Packey Webb Ford. From start to finish, the communication and professionalism were top-notch. I live in Las Vegas while the dealership is in Illinois, and despite the distance, Ernie made the entire process incredibly smooth. He kept me informed every step of the way, was always easy to reach, and took the time to answer all of my questions. What impressed me the most was the level of service and transparency. I actually purchased two vehicles from two different dealerships during the same timeframe, and the experience with Packey Webb Ford was night and day better. The way Ernie and his team handled everything truly set them apart. If you?re looking for a dealership that values customer service, communication, and making the buying process easy?even from across the country?I highly recommend Packey Webb Ford. Thank you again to Ernie and the entire team for delivering a 5-star experience. ?????

Good all - around vehicle...decent power, roomy and comfortable interior, quiet and smooth ride, good handling and nice steering feel, great gas mileage, good visibility... Freeway passing requires a bit of patience and planning...

The salesperson I met with was very pleasant to deal with and was good about getting back to me. It seems like there are no hidden fees and the cars are in good condition.

I chose this Tiguan as it is large enough for me to carry my skis inside. It is extremely good on gas. It is very quiet on the road handles very well is very comfortable and is loaded with many safety and convenience features that I did not know I would even appreciate. It is very comfortable and enjoyable to drive.

I went to McGrath Lexus service center to get an oil change and my experience was extremely pleasant. I came in with my 2 year old son and Mark went above and beyond to make sure we were accommodated quickly and comfortable the entire time of service. Everyone was extremely kind and helpful which made this experience much better than I anticipated (due to me being there with a toddler). I am truly grateful for all of the staff especially Mark. I will be getting all of my services done at this location.

Volkswagen has done an amazing job. This Tiguan’s body lines are soooo sexy! Keep up the excellent work Volkswagen! This is truly a freaking awesome machine! The smoothest ride, very comfortable seating, lighting is beautiful, interior has taste and the black on black 🤤

Nora was great! Took the time to help find the right vehicle. She was patient and was great to work with! Mary G.

This is my 2nd VW. My 1st was a 02 passat I bought in 2013. It was the most reliable car I ever owned. It has 230000 miles and still runs great! This Atlas takes things to a whole different level. The look, performance and features are world-class! The only knock I would have is the mpg is average at best. Only 20mpg on average. But overall it is a great vehicle for the price. The SEL trim is fully loaded. Whatever feature you could imagine, it has it. I hope to enjoy this vehicle for years to come.

Great customer service. Upon arrival I was greeted and reviewed scheduled services as well as additional items to check. Findings and service recommendations were clearly explained.

We wanted a Audi Q3 but all the dealers in the state had only loaded models. Being in our 70's, we weren't interested in technology, appearance, performance, or off-road add-on packages. The Tiguan SEL-R has all the features we want that a Q3 Premium Plus has. Sure, the Tiguan won't match the Q3's performance or looks. but it is close enough. And it has more interior room than a Q5.

Very good profesional Menager Kris and all staff very helpful . They stay with me even after the hours and show me all of the cars I wanna see! So definitely I will recommend this dealership to all of my friends. Thank you again.