Used 2016 Cadillac Escalade ESV for sale near me

I had a rough first experience at Mac Haik Chevrolet’s service department, but Brian Caldwell, the Service Director, completely turned things around. He personally followed up the same day I voiced my concerns, sent a mobile tech to my house to handle the software update, and later arranged for a porter to deliver a loaner and pick up my truck for a roof recall and additional service. They performed every repair as promised—on time—including the roof fix, oil change, tire rotation, and a minor interior issue. Brian kept great communication throughout, even with our busy schedules, and treated my time and situation with real respect. What started as a frustrating experience turned into one of the best service recoveries I’ve ever seen. Huge thanks to Brian, his team, and Mr. Mac Haik. This is how a dealership should be run.

Our ESV is my wife’s daily driver and grandson hauler, and it’s proven to be an incredible vehicle for family road trips as well. 46k miles, had a couple of the common issues (trans shudder, CUE failure), but Dimmitt Cadillac provides fantastic service and overall, the ESV is very reliable. Nicely equipped with tech and safety, the interior still looks new, V8 power and 21 mpg at 75mph loaded with people and luggage, and a smooth, quiet ride that just soaks up the miles.

My salesman Chris and finance guy I dealt with were top of the line employees there.

My Wife has loved this vehicle thus far -- great family vehicle!! Would purchase it all over again and Courtesy Cadillac did a fantastic job!

While waiting for my car to be serviced I was able to enjoy sodas, waters, other drinks as well as numerous snacks ranging from chips, packages of nuts, cookies, and more. Very nice.

Beautiful car. In great conditions and overall luxurious. Definitely what I was looking for minimal mileage and a fair price. Great for its made year.

Great experience with Shaun and Brad, they were very straightforward and made the car buying process simple and fast. Would recommend buying a car here.

Best car we have ever owned. Will never look further than a Caddy for our next vehicles. Vehicle is clean, reliable and safe! GM spared no expense for these models.

Bought a Volkswagen Jetta. Clean interior, dry engine. Looked at a similar one from a private seller before - that was depressing. Here they let me check everything. Almost 6,000 miles in - drives great.

This vehicle was the best choice ever! One previous owner, less than 30,000 miles, very clean and even has the new car smell. Has the luxury package with all the bells and whistles, exterior like brand new, and certified....so the vehicle came with all kinds of warranties and free maintenance services.

People sleep on dis place betta wake up folks are honest upfront and have best prices wit extended warranty stop by and go from feet 2 car lol

I received a welcome greeting on arrival and was taken care of immediately. Brian Brody, the sales specialist, warmly welcomed me and pointed me in the right direction regarding my preferences for a car. He offered other car options to consider. I ended up purchasing one of the other car options. In the end, I was grateful that he pushed me to see everything. The wrap up process was professional and friendly, dealing with the sales manager and finance manager. All in All, I love my new 2026 GMC Terrain

I bought 3 cars from this dealership already go with Adolfo and Moe they know what they’re doing

The staff here makes you feel comfortable and that your opinion is valued. Will continue to do our business at this location! Staff is extremely personable!!

I love my car, had a terrific experience here, and the staff was very informative. Excellent workers and costs (special thanks to Alex, who performed a fantastic job). Definitely would purchase another vehicle from Car Lot Express!

Excellent customer service. Friendly and knowledgeable sales rep. 5 stars to Wally, He was awesome to work with!

Welcoming, quick, and easy. The environment was clean, and the staff were very helpful. Sam was especially helpful throughout the process. The place is big, clean, and has a wide selection of cars. I was able to buy a car in just one day. Very happy with my experience and highly recommend this place.

The experience that we had at Lincoln of Bloomington was great. I emailed Breanna, who is the client scheduler that we were interested in a vehicle and she emailed me back promptly and arranged an appointment with Mayro to show us the vehicle, who was very helpful and great to work with.

Zack at International Auto Outlet in Hamilton, OH was fantastic. He showed me everything done to my BMW before purchase. Honest dealership with great service. I would definitely come back again.

It was a overall good experience considering I wasted three months of wasted time with another dealership.

Everyone we dealt with was helpful, kind and not pushy. Would highly recommend this dealership.

Great dealership! All the Staff are very inviting but not right away pushing a sale. Other dealerships in town can learn A LOT from all the staff of Mini of Tucson! Our salesman who has been with the company about 3 months is so knowledgeable about the Mini it is very impressive! Javier when we get another down the road we are looking for you at Mini of Tucson! Thank you all for the great experience to your home away from home!

Real curtious and knowledgeable staff I would tell my friends and family about this car lot

I sent a msg about an Equinox they have listed. Someone from the dealership did message me back within a half hour. I had asked two questions which did not get answered when they replied. I was asked to call a specific person and then given the name & number to call.

Quon & Steven are just great !! we wrapped up the sales in just 2 days. I am pleased.