Reviews
Brian was professional and put in effort in helping me
Brian was professional and put in effort in helping me find my car. Patrick was also very helpful in explaining how the car works after signing.
Brian was professional and put in effort in helping me
Brian was professional and put in effort in helping me find my car. Patrick was also very helpful in explaining how the car works after signing.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with our team at BMW of Mamaroneck. We appreciate your feedback and your business. Enjoy your new vehicle.
I worked with Amberlyn and she was the best.
I worked with Amberlyn and she was the best. Knowledgeable, friendly, no pressure, explained everything, great experience. Highly recommend!!
I worked with Amberlyn and she was the best.
I worked with Amberlyn and she was the best. Knowledgeable, friendly, no pressure, explained everything, great experience. Highly recommend!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad our team provided clear and pressure-free service. Thank you for recommending BMW of Mamaroneck. We appreciate your feedback.
Dan, Sam, Patrick, and the entire team made my complex
Dan, Sam, Patrick, and the entire team made my complex out of state buying experience pleasant and smooth. Can’t recommend this dealership and their team highly enough!
Dan, Sam, Patrick, and the entire team made my complex
Dan, Sam, Patrick, and the entire team made my complex out of state buying experience pleasant and smooth. Can’t recommend this dealership and their team highly enough!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Our team at BMW of Mamaroneck appreciates your high recommendation. We're glad to hear your out-of-state purchase was smooth. Thank you for recognizing our efforts.
Friendly, not a hard sales culture and works with
Friendly, not a hard sales culture and works with customers to find best solutions. Beautiful renovated showroom. Staff is great, Jaman was super helpful and nice solving for what we came in for. We walked out with two cars. Would work with him time and again!
Friendly, not a hard sales culture and works with
Friendly, not a hard sales culture and works with customers to find best solutions. Beautiful renovated showroom. Staff is great, Jaman was super helpful and nice solving for what we came in for. We walked out with two cars. Would work with him time and again!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for recognizing our team and the showroom at BMW of Mamaroneck. We're glad we could help you find the right vehicles. We appreciate your trust in us for your car purchases.
I worked with Gian and Nick.
I worked with Gian and Nick. Gian did an excellent job of explaining the intricacies of the dashboard and allowed me to take a fairly long test drive. Nick was the closer. He explained all of the paperwork that had to be signed. Overall, I had an excellent experience in the purchase of my certified used vehicle.
I worked with Gian and Nick.
I worked with Gian and Nick. Gian did an excellent job of explaining the intricacies of the dashboard and allowed me to take a fairly long test drive. Nick was the closer. He explained all of the paperwork that had to be signed. Overall, I had an excellent experience in the purchase of my certified used vehicle.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad our team could assist you throughout your certified used vehicle purchase. BMW of Mamaroneck appreciates your detailed feedback. Thank you for choosing us.
Amberlyn was the best.
Amberlyn was the best. This dealership treated me much better. Would definitely recommend. I will be purchasing again.
Amberlyn was the best.
Amberlyn was the best. This dealership treated me much better. Would definitely recommend. I will be purchasing again.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I was looking for a BMW Z3.
I was looking for a BMW Z3. I know it's an old car and would have to do some work on it but this place really got me good. The car was advertised at 60,000 miles said the car was mint. I didn't expect it to be in top condition as it was an old car the aggravation that these people put me through no one should ever expect it from a car dealership. The guy that took care of me which his name has most likely been blocked from my mind because he was the worst salesman ever. Had to go there several times they didn't have the car ready for me for a test drive. I finally took her for a test drive and found that the instrument cluster had warning lights I purchased the car anyway and they told me they would get it inspected and I can pick it up the next day they registered and inspected the then told me they had a problem when I showed up and I wasn't able to pick it up that day so I had to go back home and they told me they would have someone drive it to my home later on I found out that was a sneaky trick that they did because when I got the car now the mileage was 140,000 miles. So somewhere and I can't say that it was the dealership that did it. I know they're supposed to do an inspection and make sure that was the proper mileage. So they lied and they got me I kept the car anyway I just want to warn anyone that wants to buy a car from them. If it's a used vehicle, make sure that the mileage is true Can't say if it was a scam or not, but it does sound fishy. So, I paid for a 60,000. Mile vehicle and got 140,000 mile so I ended up paying more than the car was worth. Scam maybe, maybe not I would never recommend purchasing car from them.
I was looking for a BMW Z3.
I was looking for a BMW Z3. I know it's an old car and would have to do some work on it but this place really got me good. The car was advertised at 60,000 miles said the car was mint. I didn't expect it to be in top condition as it was an old car the aggravation that these people put me through no one should ever expect it from a car dealership. The guy that took care of me which his name has most likely been blocked from my mind because he was the worst salesman ever. Had to go there several times they didn't have the car ready for me for a test drive. I finally took her for a test drive and found that the instrument cluster had warning lights I purchased the car anyway and they told me they would get it inspected and I can pick it up the next day they registered and inspected the then told me they had a problem when I showed up and I wasn't able to pick it up that day so I had to go back home and they told me they would have someone drive it to my home later on I found out that was a sneaky trick that they did because when I got the car now the mileage was 140,000 miles. So somewhere and I can't say that it was the dealership that did it. I know they're supposed to do an inspection and make sure that was the proper mileage. So they lied and they got me I kept the car anyway I just want to warn anyone that wants to buy a car from them. If it's a used vehicle, make sure that the mileage is true Can't say if it was a scam or not, but it does sound fishy. So, I paid for a 60,000. Mile vehicle and got 140,000 mile so I ended up paying more than the car was worth. Scam maybe, maybe not I would never recommend purchasing car from them.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, I appreciate you taking the time to share your feedback from your visit here at BMW of Mamaroneck, and I would like the opportunity to discuss your experience with our Sales Team regarding the total price of the BMW Z3 you recently purchased, as well as the mileage listed on this vehicle. Can you please send your contact information to me? I look forward to hearing from you. Joe Czarnecki General Manager JCzarnecki@penskeautomotive.com
BRIAN SUNG WAS VERY PROFESSIONAL & HELPED US PURCHASING
BRIAN SUNG WAS VERY PROFESSIONAL & HELPED US PURCHASING OUR FIRST BMW X3 SUV he was very detailed
BRIAN SUNG WAS VERY PROFESSIONAL & HELPED US PURCHASING
BRIAN SUNG WAS VERY PROFESSIONAL & HELPED US PURCHASING OUR FIRST BMW X3 SUV he was very detailed
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear that our team provided professional service and helped with your first BMW X3 SUV. Thank you for choosing BMW of Mamaroneck.
Fair good follow up not pushing sale not overselling
Fair good follow up not pushing sale not overselling quality vehicles good sales environment clean bathrooms willing to satisfy customers price needs
Fair good follow up not pushing sale not overselling
Fair good follow up not pushing sale not overselling quality vehicles good sales environment clean bathrooms willing to satisfy customers price needs
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Pat Riccardelli, our Service Advisor is top
Pat Riccardelli, our Service Advisor is top notch—personable and professional. He also helped to have the service completed promptly when I mentioned that I needed the car back by 3:00 pm.
Pat Riccardelli, our Service Advisor is top
Pat Riccardelli, our Service Advisor is top notch—personable and professional. He also helped to have the service completed promptly when I mentioned that I needed the car back by 3:00 pm.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to hear our team was both personable and professional during your visit at BMW of Mamaroneck. Your feedback is greatly valued by us.