Reviews
I called Five Star Ford-NRH to ask about buying a certified used car. Alfred El-Darazi called me back and setup an appointment time to meet. My wife and I met Alfred, and we had a wonderful time talking with him about our families. It turns out that Alfred and my wife were born the same year. We test drove a 2022 Ford Explorer XLT to Ford's car wash they use for detailing their vehicles. We looked at two other Explorers and a Titanium Edge xx. We were sold on the car we test drove, and completed the paperwork to finance it. Alfred hustled around preparing the 2022 Ford Explorer XLT with new plates and a full tank of gas. He was very helpful, knew the car we were going to purchase, and a good sales consultant. We are very happy with our used one owner Ford Explorer XLT. Thank you Alfred El-Darazi, we couldn't have done it without you. Mark and Debbie
I called Five Star Ford-NRH to ask about buying a certified used car. Alfred El-Darazi called me back and setup an appointment time to meet. My wife and I met Alfred, and we had a wonderful time talking with him about our families. It turns out that Alfred and my wife were born the same year. We test drove a 2022 Ford Explorer XLT to Ford's car wash they use for detailing their vehicles. We looked at two other Explorers and a Titanium Edge xx. We were sold on the car we test drove, and completed the paperwork to finance it. Alfred hustled around preparing the 2022 Ford Explorer XLT with new plates and a full tank of gas. He was very helpful, knew the car we were going to purchase, and a good sales consultant. We are very happy with our used one owner Ford Explorer XLT. Thank you Alfred El-Darazi, we couldn't have done it without you. Mark and Debbie
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Brieanna got the deal done that I coudln't do with any other dealer. I was working with 11 dealerships throughout Dallas / Fort Worth for weeks with a specific deal in mind, and Brieanna was literally the only one who got me close enought to pull the trigger. I live an hour and a half from the dealership, so it was very improtant to have everything worked out before I would go there, and she accomoted all of that and everything was simple once I arrived with no changes or surprises. Signing the papers and taking delivery of the F150 was actually surprisingly quick! No pressure from financing and they acutally got me a much better rate than I expected. I'm definitely starting here first when looking for a new Ford - absolutely worth the drive!
Brieanna got the deal done that I coudln't do with any other dealer. I was working with 11 dealerships throughout Dallas / Fort Worth for weeks with a specific deal in mind, and Brieanna was literally the only one who got me close enought to pull the trigger. I live an hour and a half from the dealership, so it was very improtant to have everything worked out before I would go there, and she accomoted all of that and everything was simple once I arrived with no changes or surprises. Signing the papers and taking delivery of the F150 was actually surprisingly quick! No pressure from financing and they acutally got me a much better rate than I expected. I'm definitely starting here first when looking for a new Ford - absolutely worth the drive!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Casey is a rockstar! Helped me get into a new car so easily 10/10 recommend for any looking for a vehicle!
Casey is a rockstar! Helped me get into a new car so easily 10/10 recommend for any looking for a vehicle!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Alfred is a just person and we were able to make a good deal and I felt good about my purchase.
Alfred is a just person and we were able to make a good deal and I felt good about my purchase.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We had a good experience with buying our new car. Everyone was very helpful with our difficult situation.
We had a good experience with buying our new car. Everyone was very helpful with our difficult situation.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Alfred is one of the most helpful salesman that I have worked with. Very knowledgeable about the car and all the features . I would rate him as a 10 in taking care of the customer. If a buy another vehicle I hope to deal with him. Thanks for everything. Troy Beene
Alfred is one of the most helpful salesman that I have worked with. Very knowledgeable about the car and all the features . I would rate him as a 10 in taking care of the customer. If a buy another vehicle I hope to deal with him. Thanks for everything. Troy Beene
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
From the moment I stepped onto the showroom floor, Alfred greeted me with a warm smile and a wealth of knowledge. He took the time to understand my needs and preferences, guiding me through the various options with patience and professionalism. His expertise made the buying process seamless and enjoyable. Alfred was not only attentive to my requirements but also showcased the impressive features of the trucks I was interested in. He went above and beyond to ensure I felt confident in my decision, answering all my questions thoroughly. It is rare to find such dedication and customer service, and it truly made a difference. I am thrilled with my new truck and grateful for Alfred’s assistance throughout this journey. I highly recommend reaching out to him for anyone looking to buy a vehicle at 5 Star Ford. Thank you for providing such a positive car-buying experience!
From the moment I stepped onto the showroom floor, Alfred greeted me with a warm smile and a wealth of knowledge. He took the time to understand my needs and preferences, guiding me through the various options with patience and professionalism. His expertise made the buying process seamless and enjoyable. Alfred was not only attentive to my requirements but also showcased the impressive features of the trucks I was interested in. He went above and beyond to ensure I felt confident in my decision, answering all my questions thoroughly. It is rare to find such dedication and customer service, and it truly made a difference. I am thrilled with my new truck and grateful for Alfred’s assistance throughout this journey. I highly recommend reaching out to him for anyone looking to buy a vehicle at 5 Star Ford. Thank you for providing such a positive car-buying experience!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly and excellent service. Sales rep that helped me , Alfred, was the best. He’s definitely why I would refer people to your location!
Very friendly and excellent service. Sales rep that helped me , Alfred, was the best. He’s definitely why I would refer people to your location!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Alfred from the first car I bought was an outstanding he was so kind found me exactly what I wanted and he is the only one to go to for all my vehicles because of him and five start there wonderful I recommend anyone wanting to new car to go to Alfred he’s truly one of a kind he will make sure your car buying is smooth and easy no hassle no push he will have your car buying experience the best and that’s why I buy all my cars with him
Alfred from the first car I bought was an outstanding he was so kind found me exactly what I wanted and he is the only one to go to for all my vehicles because of him and five start there wonderful I recommend anyone wanting to new car to go to Alfred he’s truly one of a kind he will make sure your car buying is smooth and easy no hassle no push he will have your car buying experience the best and that’s why I buy all my cars with him
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
5 Star Ford NRH has been an exceptional dealership to have bought a vehicle fro. Alfred is a salesman who is dedicated to customer and company. Alfred and MM are fantastic people to know and have enjoyed buying my vehicles over 20 years time. Thank you for your kindness and friendship.
5 Star Ford NRH has been an exceptional dealership to have bought a vehicle fro. Alfred is a salesman who is dedicated to customer and company. Alfred and MM are fantastic people to know and have enjoyed buying my vehicles over 20 years time. Thank you for your kindness and friendship.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car