Reviews
Jimmy was polite and professional to work with. He made purchasing my vehicle a breeze.
Jimmy was polite and professional to work with. He made purchasing my vehicle a breeze.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
An absolute A+ The best dealer I ever bought from. And I will come back.
An absolute A+ The best dealer I ever bought from. And I will come back.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I was not a fan of the scare tactics trying to sell the extended warranty.
I was not a fan of the scare tactics trying to sell the extended warranty.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Amy provided excellent customer service and kept me in the loop communicating along the way during the whole time my Jeep was in the shop.
Amy provided excellent customer service and kept me in the loop communicating along the way during the whole time my Jeep was in the shop.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Best Service Manager I have ever worked with. Takes the time to explain things, along with addressing all my concerns. Goes extra with the little things like having my car pulled around.
Best Service Manager I have ever worked with. Takes the time to explain things, along with addressing all my concerns. Goes extra with the little things like having my car pulled around.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
James was a pleasure to work with, he helped me get into the truck I wanted. He’s an upbeat guy who truly cares about his career and customers.
James was a pleasure to work with, he helped me get into the truck I wanted. He’s an upbeat guy who truly cares about his career and customers.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Sands used to be a wonderful dealership and service center - about 20 years ago. Since then customer service has become horrible. They never seam to be able to complete anything in one day and do not keep you updated on status of repairs. My most recent experience sealed the deal that I would never use them again. Called and requested updates- told I’d get a call back. Waited 3 days, with no return call, and called again. Finally told them I wasn’t going to put any further money in the truck and would be looking for another vehicle. Not once did they ever even ask to have someone from sales contacts. Very disappointed in how they have turned out. Will never go there or recommend them again.
Sands used to be a wonderful dealership and service center - about 20 years ago. Since then customer service has become horrible. They never seam to be able to complete anything in one day and do not keep you updated on status of repairs. My most recent experience sealed the deal that I would never use them again. Called and requested updates- told I’d get a call back. Waited 3 days, with no return call, and called again. Finally told them I wasn’t going to put any further money in the truck and would be looking for another vehicle. Not once did they ever even ask to have someone from sales contacts. Very disappointed in how they have turned out. Will never go there or recommend them again.
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Everything was fine, dropped off my vehicle, information was clear, quality of work was great. Slightly surprised they don't offer a wash after service but overall good service visit.
Everything was fine, dropped off my vehicle, information was clear, quality of work was great. Slightly surprised they don't offer a wash after service but overall good service visit.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The staff at Sands Ram went above and beyond to make sure I was getting the right vehicle. You could tell they truely cared about their customers and went out of their way to take care of us.
The staff at Sands Ram went above and beyond to make sure I was getting the right vehicle. You could tell they truely cared about their customers and went out of their way to take care of us.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
So glad i made the 2 hour trip for my car. Matt D made it easy with no hassles.
So glad i made the 2 hour trip for my car. Matt D made it easy with no hassles.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car