Reviews
everything was great I didn't get my rewards points found out. they had the wrong email so Zach changed it and now I'm getting my points he was very professional
everything was great I didn't get my rewards points found out. they had the wrong email so Zach changed it and now I'm getting my points he was very professional
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Can't say enough good things about this dealership! I had such a great experience with Cortese Ford in Rochester NY I went right back for to buy 2 additional trucks to update some of our fleet vehicles
Can't say enough good things about this dealership! I had such a great experience with Cortese Ford in Rochester NY I went right back for to buy 2 additional trucks to update some of our fleet vehicles
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
John, thanks for the 5 star review, we appreciate your business.
As always, Cortese Ford provided quick, efficient, and proficient service to my vehicle. I will continue to bring my service needs to Cortese.
As always, Cortese Ford provided quick, efficient, and proficient service to my vehicle. I will continue to bring my service needs to Cortese.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to give us your feedback and we appreciate your business.
I had an excellent experience at Cortese Lincoln!! My salesman Rico actually listened to my needs and took very good care of me. I felt like I was in good hands from the very beginning !
I had an excellent experience at Cortese Lincoln!! My salesman Rico actually listened to my needs and took very good care of me. I felt like I was in good hands from the very beginning !
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great review...we appreciate your business.
The employees here are always professional and courteous. They help me without fail every time I need any assistance. This is an update to my already stellar review of this location, I feel it’s necessary to commend the service staff. Especially Joe Coon who personally reaches out to me with updates and handles my truck with superb care. I cannot express enough how grateful I am for how professional and friendly the staff is! 12/5 stars!! ⭐️
The employees here are always professional and courteous. They help me without fail every time I need any assistance. This is an update to my already stellar review of this location, I feel it’s necessary to commend the service staff. Especially Joe Coon who personally reaches out to me with updates and handles my truck with superb care. I cannot express enough how grateful I am for how professional and friendly the staff is! 12/5 stars!! ⭐️
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service!! Timely and professional. The team is great to work with. Thanks for your help.
Great service!! Timely and professional. The team is great to work with. Thanks for your help.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
What kind words...we appreciate your business.
The work as completed well and I have had no issues since. It did take a bit longer than expected and cost a bit more than expected but you can tell that Cortese cares about their customer service.
The work as completed well and I have had no issues since. It did take a bit longer than expected and cost a bit more than expected but you can tell that Cortese cares about their customer service.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Hi Jake, thanks for taking my call today. I am glad to have had the opportunity to work with you and come to a conclusion that worked for you. We are grateful for your business.
Very convenient for me to drop off my vehicle and come back later here around close, so that's what I always do. Prices are always in line with what I expect; that is to say on the higher side of average but not too bad or anything like that. They always call if something is discovered and needs repairs, and so far they've been great for maintenance and basic repairs on my vehicles.
Very convenient for me to drop off my vehicle and come back later here around close, so that's what I always do. Prices are always in line with what I expect; that is to say on the higher side of average but not too bad or anything like that. They always call if something is discovered and needs repairs, and so far they've been great for maintenance and basic repairs on my vehicles.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service department as always is very professional. Darren, in particular, is caring and understanding
The service department as always is very professional. Darren, in particular, is caring and understanding
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Communication between me and the service center was difficult. I attempted to call and calls wouldn't go through and texts would go unanswered.
Communication between me and the service center was difficult. I attempted to call and calls wouldn't go through and texts would go unanswered.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
I apologize for the lack of communication...we value you as a customer and will continue to strive for excellence. Please give me a call if this is an option. Michelle @Cortese Customer Relations 585-277-3241