Reviews
Fantastic service start to finish.
Fantastic service start to finish. Felt like they treated me like family. Highly recommend both Laura and the other associates I met. I ended up leaving my garage clicker in my trade in. They tracked it down and had it ready for me to pick up. Solid Team. Lots of inventory. No high pressure sales tactics. Super Satisfied!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Laura Morales made it extremely easy to transition into
Laura Morales made it extremely easy to transition into my new Ford vehicle.I did everything online and went in to pick up vehicle without the stress of siting at the dealer for hours .
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- 5.0
- Does recommend this dealer
- Shopped for a new car
My salesman was David Martin and he was the best.
My salesman was David Martin and he was the best. He was very professional and took care of all my needs. We looked at different cars until I chose the right one. I love my Bronco. Thank you David.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
David Martin was my salesman and he was very professional
David Martin was my salesman and he was very professional and attended all my needs. We looked at different cars and he explained everything I needed to know to make my selection. I am very satisfied with his service and I love my new Bronco. David made it easy for us to choose the perfect truck for our family. I recommend him as I felt very comfortable with him. This is the second car he helps me purchase . Thank you David.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
I’ve been a Galpin customer since 2005 and have worked
I’ve been a Galpin customer since 2005 and have worked with Adrian on my last two vehicles. Yesterday I had every intention of buying out my lease and Adrienne took me through all of the options and showed me the financial benefits of leasing a new vehicle. He went out of his way to find the right vehicle for my needs and within a couple of hours I had traded in my lease and was driving away in my new Ford Explorer. I have been prepping for my lease end for several months and have been working Adrian the whole time. While he specializes in commercial sales and fleets, he put in several hours for my single vehicle purchase, and I truly appreciate it. I will be back for my next vehicle.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
It is our goal for all our staff to provide a positive customer experience and we're glad you are satisfied. Happy motoring! Neda Mongeau Customer Relations Director (818) 922-3635 nvega@galpin.com
I honestly don’t even know where to begin, David’s level
I honestly don’t even know where to begin, David’s level of customer service is on another level. We first connected over a year ago, and from day one he was professional, personable, and incredibly persistent in the best way. Even though we couldn’t make a deal at that time, he never disappeared. He stayed in touch consistently, whether it was a quick check-in or a simple holiday message, which really showed how much he values relationships, not just transactions. Fast forward to last Thursday, I reached out to him again about a vehicle, and once again, David proved he’s a true expert at what he does. His knowledge, responsiveness, and ability to make the process smooth and stress free are unmatched. By Monday, I was driving off the lot in my brand new vehicle, all thanks to him. David, keep doing exactly what you’re doing. The industry needs more professionals like you. If you’re looking for someone you can trust who will go above and beyond, David is your guy. I can’t recommend him highly enough!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks so much for your feedback. We're thrilled you found our team knowledgeable, and the whole experience pleasant and easy. Our greatest goal is for all our customers to feel that way when driving away. Please do not hesitate to give us a call if there is anything we can do for you. Neda Mongeau Customer Relations Director (818) 922-3635 nvega@galpin.com
Outstanding customer service, explains clearly and is
Outstanding customer service, explains clearly and is very transparent. Highly recommend asking for Adrian to assist in your Ford purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are happy to hear of your positive experience with our location. Exceptional deals and customer service come standard with the dealership. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
I would fly across the globe to purchase another vehicle
I would fly across the globe to purchase another vehicle from Adrian!! He is extremely responsive and goes over and above and out his way to help. Painless and amazing experience with no games! Special thanks to Lilliana for helping make the deal, she was a pleasure to deal with. Thanks for an awesome expreince!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Galpin Ford! Please do not hesitate to give us a call if there is anything we can do for you. Neda Mongeau Customer Relations Director (818) 922-3635 nvega@galpin.com
Thank you for making my dreams come true—you were very
Thank you for making my dreams come true—you were very kind. A special thanks to Laura Garcia.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at Galpin Ford. Please do not hesitate to give us a call if there is anything we can do for you. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
Love going back to this dealership, they will always take
Love going back to this dealership, they will always take good care of you. Very friendly people there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for taking the time to share your feedback with us. We appreciate your business. Please let us know if there's anything else we can do for you. See you on the road! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com