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Bill Kay Downers Grove Nissan

(2,635 reviews)
Visit Bill Kay Downers Grove Nissan
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (630) 243-5846 (630) 243-5846
Used (630) 243-5864 (630) 243-5864
Service (630) 243-5830 (630) 243-5830

Reviews

(2,635 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Kay Downers Grove Nissan from DealerRater.

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Steve B at Bill Kay Nissan was great to work with, as was

Steve B at Bill Kay Nissan was great to work with, as was the rest of the sales team. This is our second car purchased from Bill Kay Nissan.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great communication from the sales consultant.

Great communication from the sales consultant. We got responses both during and after business hours

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Dealer response

Thank you for your 5 star review and kind words Ron! We truly appreciate you taking the time to let us know how we did! Welcome to the Bill Kay Nissan Family and please remember that we are here for you long after the sale!

Steve, Nick, and Randall were absolutely amazing!

Steve, Nick, and Randall were absolutely amazing! This was the best experience I had while car buying.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review and kind words! Welcome to the Bill Kay Nissan Family, we are here for you long after the sale!

Great dealership.

Great dealership. Easy to deal and with and honest people. Of course we will be back to buy our next car here

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Eraldo! We truly appreciate the kind words and 5 star review! Please let us know if you have any questions or there is anything else we can assist you with! Welcome to the Bill Kay Nissan Family!

Steve, Nick, and Randall were absolutely amazing!

Steve, Nick, and Randall were absolutely amazing! This was the best experience I had while car buying. Even Kevin at the check out counter was so pleasant. If you want an awesome experience ask for Steve!! I will always recommend Bill Kay!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Courtney! John Anderson here, Executive Manager of Bill Kay Nissan. I wanted to personally thank you for your purchase and the 5 star review! We truly appreciate you taking time out of your day to let us know we did a good job! Welcome to the Bill Kay Nissan Family, please let us know if there is anything else that we can assist you with!

The most painless car purchase I have ever experienced

The most painless car purchase I have ever experienced all thanks to Steve Berman and Randall. Highly recommend!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Jo! John Anderson here, Executive Manager of Bill Kay Nissan. I wanted to personally thank you for leaving these kind words and the 5 star review! We strive to make the purchasing experience as easy and hassle free as possible, it's good to hear we achieved that! Welcome to the Bill Kay Nissan Family and please remember, we are here for you long after the sale!

Before coming to Bill Kay I had horrible experience with

Before coming to Bill Kay I had horrible experience with many other dealers but STEVE he is the definition of meeting the customer needs !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tim, Steve, and Carlos were all amazing.

Tim, Steve, and Carlos were all amazing. The whole process was smooth and easy. Would recommend!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Ethan! We’re thrilled to hear that Tim, Steve, and Carlos made your experience smooth and easy. Your recommendation means a lot to us, and we truly appreciate you choosing Bill Kay Nissan. Enjoy your new vehicle and welcome to the Bill Kay family! – Justin Delgado, Executive Manager, Bill Kay Nissan of Downers Grove

Matt and Nick are the best!

Matt and Nick are the best! This is my second car from them. Thanks guys!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fourth Altima in 15 years.

Fourth Altima in 15 years. Bill Kay treated us like a member of the Nissan family.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.