Hyundai of Paramus

Iggi was extremely helpful and knowledgeable and we will be going back to him after this lease is up. He was very pleasant to work with. We were very pleased with his professionalism and will continue to go back to him in the future.

Welcoming, friendly & knowledgeable. Test drove a car with Iggi BARRETO about ten minutes after arriving with the features being explained to me.

Iggy was an amazing salesperson. He made my car buying process smooth from start to finish! Would definitely recommend seeing him if you need a car at this dealership

Iggi was simply the best. He was professional honest and sweet. Highly recommended. Thank you so much!!!!!!

***they pay remote workers to lie to you about their pricing and deals to get you to visit the dealership, and they have higher pricing than most dealerships. Don’t waste your time here. Our experience below Absolute worst experience at a dealership ever. We called to see if they could match an offer we received from a different dealership. We texted a photo of the offer and was told they would give at least $500-1000 off and it was cleared by the manager Brittani Decarlo. They subsequently called us daily for two weeks to come in. When we called asking to confirm they would honor the offer they said yes. When we made the commute over they subsequently completely backtracked and tried to gaslight us. Brittani explicitly said multiple times they pay remote workers to lie to get you in the door.

I would like to share the disappointment I experienced after purchasing a Hyundai and inform potential buyers. First of all, I want to point out that none of the promises made during the pre-sale process were fulfilled when I went to buy the vehicle. Before the sale, I was told that the car would be delivered with a full tank of gas, any minor existing scratches would be repaired, and winter mats would be provided as a gift. However, when I took delivery of the car, I was told to come back a week later for all these issues to be addressed. When I returned a week later, they rudely told me, “We cannot help you,” and sent me away. Shortly after taking the vehicle (2025 Model Santa Fe Hybrid), the driver’s seat adjustment mechanisms stopped working and began making noise. But the main issue is much more serious: if the car is driven for more than 30 minutes, a locking sound comes from the steering wheel, and it becomes extremely difficult to turn. I took the car to the service center and documented the issue with a video. They told me, “We will call you tomorrow,” and requested the video showing the problem. I sent the video, and the next day they called to say they could not replicate the issue and asked me to bring the car back. When I went back, I asked, “You saw the video and heard the sound; why aren’t you inspecting the steering wheel?” I then learned that the service center had only tested the car for 15 minutes, even though I had clearly stated that the problem occurs during drives longer than 30 minutes. The response I received was shocking: “We do not have the time or luxury to test your car for more than 15 minutes.” In other words, even though a critical safety component like the steering wheel was defective, they refused to repair it due to “lack of time.” After repeated insistence, the solution they proposed was even more surprising: I was asked to let the sales managers use my car to commute to work and home while assuming all potential liabilities. In the event of an accident, I would be held responsible for any damage to both my vehicle and the sales manager, despite having clearly explained the seriousness of the issue. Finally, I contacted Hyundai USA. They said a ticket had been opened and that I would receive a response, but five days have passed without any follow-up. I took my car back from the service center, and the problem still persists. In conclusion, based on my experience, I strongly advise against purchasing a Hyundai.

Excellent customer service My sales person was Very patient helpful kind and Knowledgeable great experience

Thank you, for all the help special thanks iggi Barreto a great hard working sales man compassionate professional thanks for the 2026 Elentra.

Iggi was amazing. He made entire day easy, smooth, and stress free. It was the second time we worked with him because we appreciated his kindness and warmth. He is incredibly personable, helpful, and incredibly patient. Can't recommend him enough! We go to Paramas Hyundai because of Iggi!

Iggi is amazing! quick, thoughtful, and genuinely cares. Bought two cars from him. Highly recommend!