Reviews
John & John were honest, genuine, fair, professional,...
John & John were honest, genuine, fair, professional, most helpful, and fun to work with. We got a great deal, on exactly the car we wanted, without any hassle. This was extremely important to us. Our car had just been totalled in an accident durnig the "Snowmageddon" blizzard in Feb 2010. Our other vehicles were snowed in and we needed help with a new car--fast. We had just been to 2 other dealers who made us suffer through the standard new car buying games, including the old "bait and switch" tactic. Well, within 10 minutes of hitting the door at Darcars Toyota Frederick, John and his team had us a deal on the table. It was the right car, at the right price, at the right time, again--without any hassle. What could be a better car buying experience than that? John Kutchak & John Kennedy for President! Very Sincerely, Robert & Lea Gaddy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I made contact by phone after looking at web site as I...
I made contact by phone after looking at web site as I live in morgantown wv. After talking to Ralph he made two follow up calls to me to see if I had questions or needed help. He separarted himself from the many other sale people I had already talked with at other dealers including my local dealer. Plus Darcar had lots of in stock cars to consider.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had a great experience when buying a new car from...
We had a great experience when buying a new car from Daniel Tablah of Darcars. Because of this experience we WILL purchase again and again from this dealership. This dealership made the new car process as painless as I ever experienced before. I will recommend this dealership to ALL!!!!!!!!!!!!! Thank you Daniel and Darcars, Mr. and Mrs. Richard Musser
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had purchased a Camry and a Prius from Jeff and the...
I had purchased a Camry and a Prius from Jeff and the experience was delightful. He is very professional yet personable. He is always the one I go to when I need a vehicle and I have referred several people to him because of my experience. My sister, mother and several friends have purchased Toyota's from him because of my recommendation. He is a true asset to your Toyota sales team. Chris Scheele Happy Customer
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The car dealer I worked with helped me on the phone,...
The car dealer I worked with helped me on the phone, explained information I was unsure about and went through with the quoted proce given to me over the phone without any additional unknown charges. I liked his disposition and appreciated his patience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
ive bought from renn kirby, and bill basiey and have had...
ive bought from renn kirby, and bill basiey and have had bad experiences with both. i recently totalled my car and my parents suggested i go with darcars. i came in told him my situation told him what i wanted and he did exactly what i wanted. ive never dealt with a dealership/salesperson that was so nice and respectful. i will never go anywhere else. thank you so much darcars
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We were looking for a good pre-owned car for my college...
We were looking for a good pre-owned car for my college son. Jeff worked very hard to find us a great deal and was very professional with handling all the paperwork, etc. We had looked at several other dealerships in the area and are quite satisfied with the service and followup we have received from Darcars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchasing a new Toyota Tacoma was quite an odyssey for...
Purchasing a new Toyota Tacoma was quite an odyssey for me. I originally started my search for a new truck in the fall of 2009. I settled upon a Tacoma by January of 2010. Once I had figured out which model I was going to purchase, I started price shopping. I ran an online quote through cars.overstock.com, and was given to about a dozen dealers. Of all the dealers, Josh was the only representative that followed up with me on a personal level, and with timely prompt service even after I informed him of my extended time frame for purchase. Our first contact was on Feb 11th. I worked with Josh on pricing and availability of the specific Tacoma model and trim I was interested in, eventually settling on a Double cab, short bed, M/T TRD OR in Timberland Mica. Through the entire process Josh was never short, impatient, or in any way acted as if he believed I may not purchase the vehicle from him and Darcars. Because of this confidence and great level of service (along with a price that was within $600 of the best price I could find in the entire country!), I finalized my purchase April 30th. Josh and Darcars exemplify the level of friendliness and service that I was hoping to find in a Toyota dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly customer service. Were willing to show me...
Very friendly customer service. Were willing to show me every car I was interested in from new, demos and used. Paper work was quick and painless. Very professional staff. They were willing to talk price and did not pressure me to buy, waited until I was comfortable with the details of the price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have given the rating above because of the...
I have given the rating above because of the professionalism, friendliness of all the above mentioned names. This was my first new car ever and I am 64. They all worked to make my dream come true. I went to other dealerships in the area, this one was "1 for professionalism, caring and customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car