Reviews
good customer service, Happy whit the service, I still
good customer service, Happy whit the service, I still buying my cars and this dealership. I'm long-time customer for Mark Christopher .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We appreciate your loyalty as a long-time customer at Mark Christopher Auto Center. We're thrilled to hear that you're happy with the service and our team. We look forward to assisting you with your future car purchases! Thank you for choosing us! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
dropped of the car and when picked up it was not fixed.
dropped of the car and when picked up it was not fixed. drop the acre off a 2nd time and when i came back to get it, still broken. left the car a 3rd time and we will see how it goes this time. Looks like mechanics are being paid to pretend to fix things.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. I understand your frustration and appreciate your feedback regarding the repeated issues with your vehicle at Mark Christopher Auto Center. We take matters like this seriously and want to assure you that our goal is to provide quality service. If you have any further concerns or would like to discuss this in more detail, please feel free to reach out to us. We value your business and hope to resolve this to your satisfaction. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Jonathan was so patient with us, we were looking at used
Jonathan was so patient with us, we were looking at used then went to new and then went on a different make! That’s where we fell in love with our New Traverse. It was the perfect size, color for our many.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Lucia, for taking the time to share your experience with us! We're thrilled to hear that you found your perfect New Traverse at Mark Christopher Auto Center. It's wonderful to know that Jonathan was patient and helpful throughout your journey. We appreciate your trust in us and look forward to welcoming you back for any future needs! Enjoy your new vehicle! Lloyd Beardsley General Manager lbeardsley@markchristopher.com
My treatment from Greg Hess was outstanding.
My treatment from Greg Hess was outstanding. He treated me with respect and made me feel comfortable buying the Hummer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that Greg provided you with outstanding service during your Hummer purchase. At Mark Christopher Auto Center, we strive to ensure our customers feel respected and comfortable throughout the buying process. We appreciate your feedback and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Super nice, they were friendly and explained everything I
Super nice, they were friendly and explained everything I needed to know about the car plus all the paperwork was quick which I really liked
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We’re glad to hear you found our team at Mark Christopher Auto Center friendly and that the process was quick and informative. Your experience matters to us, and we appreciate your feedback. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Scheduled online and went to my appointment and they said
Scheduled online and went to my appointment and they said they couldn’t do it because I didn’t call. Then had to make new appointment for update to software and it took two days to complete. Not good
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. I understand the frustration you felt with the scheduling confusion and the delay regarding your software update. Your feedback is important, and we strive to improve our processes at Mark Christopher Auto Center. If you’d like to discuss this further, please feel free to reach out to me directly. We appreciate your input and hope to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
My service advisor Tony Lopez had great follow-up and
My service advisor Tony Lopez had great follow-up and communication. He explained everything clearly and timely.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're delighted to hear that Tony provided you with great follow-up and clear communication during your service at Mark Christopher Auto Center. Your positive feedback is greatly appreciated, and we look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Mark Christopher understands the needs of their customer
Mark Christopher understands the needs of their customer by going above and beyond other dealers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We truly appreciate your kind words about Mark Christopher Auto Center and our commitment to understanding our customers' needs. It's our goal to go above and beyond, and we're thrilled to know that we succeeded with you. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com
We were able to shop around and look for a car that fits
We were able to shop around and look for a car that fits our needs. Thankful for a patient sales associate junior.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you found a car that fits your needs, and we appreciate your kind words about Junior. At Mark Christopher Auto Center, we pride ourselves on providing patient and attentive service. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Very easy transaction easy to work with the reason I
Very easy transaction easy to work with the reason I continue to to return to this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that you find transactions at Mark Christopher Auto Center easy and enjoyable. Your continued trust means a lot to us, and we look forward to serving you again in the future. Safe travels! Lloyd Beardsley General Manager lbeardsley@markchristopher.com