Crown Acura Richmond

Received professional service from the staff of Crown Acura , especially Keeshaun and Josh . MDX was exactly the vehicle I wanted and the price was right

While I was not planning a car that day, fate had other plans for me and the transmission in my 2018 Acura MDX with 120,000 miles blew while I was on a trip from NJ to our home in Orlando following my brother in laws funeral. I was treated with empathy, concern and respect through out my experience at Crown Acura. Kenny, Wes and the entire team could not have been more supportive. A process that began at 12:00 ended at 6pm with me driving away with a 2024 MDX certified pre-owned. I am sincerely happy with my purchase and look forward to driving it for many years to come.

Everyone was so nice and professional. Jarrett our salesmen was very knowledgeable. And the finance process was very easy. We drove an hour & half to the dealership and we had no regrets. We got the car we wanted and we love it!

Wesley was very professional patient and explained everything in a way I could understand. He worked hard at getting me what I needed and what I could afford. I'm very greatful for the outcome. Thank you Wesley.

Great experience from start to finish Daryl was very nice and made the process easy. I would recommend buying a car from crown Acura if you are in the market.

I always have a good visit when I come here, Alton Trainum is my service rep, he is very good at his job. He explains everything very well & makes you feel like he listen to you & I really appreciate that. Well always come back for service because I feel very comfortable at this location.

Found a screw in my tire and Lauren and the team got me in last minute on a Saturday afternoon and was in and out in less than an hour. Plus, they washed the car for me!!!

Chris Wren was phenomenal to work with very patient and detail oriented throughout the whole process of purchasing my 2025 RDX.

My experience with Lauren in the Service department this week was fantastic! She listened to me and my concerns. She got my car in and out quickly because I needed to be on my way to a medical appointment. They had good communication about what they found and what they did on service to my vehicle. I would recommend Crown Acura. And I love my Acura MDX! Thank you to Shaun who was the sales person who I worked with earlier this year to make the purchase.

Jeffrey in the Service department was very helpful and knowledgeable. I needed a large repair of my two front arms but Jeffrey made the process as painless as possible.