Reviews
I have had two of the worst service experiences in my life at this dealership. Both a year a part and both times I had a scheduled appointment in the morning. The first was an inspection and oil change, they had my car a full day with no updates, the next day I get arise there because no one will answer the phone and they didn’t even do anything but take off the inspection sticker. So went somewhere else. The second time was for an oil change and an estimate on my check engine light. After more then 2 hours I tried calling and no answer, I drive there and just get excuses. They did nothing with my car in over 2 hours, with no updates or anything, and no one answers the phone(sounded like I was being hung up on) I will never buy a car here again and will warn everyone to stay far away.
I have had two of the worst service experiences in my life at this dealership. Both a year a part and both times I had a scheduled appointment in the morning. The first was an inspection and oil change, they had my car a full day with no updates, the next day I get arise there because no one will answer the phone and they didn’t even do anything but take off the inspection sticker. So went somewhere else. The second time was for an oil change and an estimate on my check engine light. After more then 2 hours I tried calling and no answer, I drive there and just get excuses. They did nothing with my car in over 2 hours, with no updates or anything, and no one answers the phone(sounded like I was being hung up on) I will never buy a car here again and will warn everyone to stay far away.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Doug. I understand your frustration regarding the service you received during your visits to Chevrolet 112. It’s concerning to hear about the lack of communication and delays you faced, as we strive to keep our customers informed and satisfied with their service. I value your feedback and would appreciate the opportunity to discuss your concerns further. Please feel free to reach out to me directly at your convenience, as we are committed to improving our service. Thank you for bringing this to our attention. Sincerely, Nick Illuminato - Internet Manager - nilluminato@nesenger112.com
I have been to many different dealerships and Chevy 112 is absolutely the best. They were upfront with me about prices. The manager Bill is amazing and our salesman Tyler was incedible. It?s my third lease from there. I totally recommend them.
I have been to many different dealerships and Chevy 112 is absolutely the best. They were upfront with me about prices. The manager Bill is amazing and our salesman Tyler was incedible. It?s my third lease from there. I totally recommend them.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words and for sharing your experience, Donna! I'm thrilled to hear you’ve had such great service with Bill and Tyler. It looks like your review may have been intended for a different dealership location. We’d greatly appreciate it if you could repost your feedback on the correct page so the team at Chevy 112 gets the recognition they deserve. If there’s anything we can assist you with at our location, please don’t hesitate to reach out—we’d love the opportunity to earn your business in the future! Nick Illuminato - Internet Manager - nilluminato@nesenger112.com
Quick and easy experience. Helped us get a great deal without any hassle. Would definitely recommend Joe.
Quick and easy experience. Helped us get a great deal without any hassle. Would definitely recommend Joe.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I'm thrilled to hear that you had a quick and easy experience with us at Mazda 112, and that Joe was able to assist you in securing a great deal. We appreciate your recommendation and look forward to serving you again in the future! Nick Illuminato - Internet Manager - nilluminato@nesenger112.com
Excellent customer service! My first time buying a Mazda from this dealer. The buying process was very easy. The attention and follow up from the dealer after buying my vehicle has been a positive experience. I highly recommend everyone to visit the dealership when considering buy your next vehicle.
Excellent customer service! My first time buying a Mazda from this dealer. The buying process was very easy. The attention and follow up from the dealer after buying my vehicle has been a positive experience. I highly recommend everyone to visit the dealership when considering buy your next vehicle.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I'm thrilled to hear that your first experience buying a Mazda from us was so positive. At Mazda 112, we strive to make the buying process easy and enjoyable, and I'm glad that our team's attention and follow-up exceeded your expectations. I appreciate your recommendation, and we look forward to seeing you again for your next vehicle purchase! Nick Illuminato - Internet Manager - nilluminato@nesenger112.com
No good took a week to fix the vehicle and got the un around for many times. I had to chase my service advisor for updates
No good took a week to fix the vehicle and got the un around for many times. I had to chase my service advisor for updates
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience, Thomas. I appreciate your feedback regarding the service timeline and communication. It's important to us that our customers feel informed throughout the process. Please feel free to reach out to me directly at Mazda 112 to discuss your concerns further. Your input is appreciated. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com
I'm not sure why people leave bad reviews here, so far me and my family have purchased or leased 6 cars from Chevrolet 112 and we never had any bad experience here. Like any other dealership there are better or worse sales people but if you want a great buying experience then ask for Kevin (usually sitting right next to front door on the right side) and also sales manager Bob. Both Kevin and Bob are amazing and always ready to help with anything you possibly need before, during AND after your purchase or lease. They will also make sure you have a great deal and leave the dealership with smile on your face (in your new fancy ride of course). On my last few visits I've noticed they also have a really nice selecrion of EV cars and those deals they had at the end of government rebate period are now extended for one more month (this time covered by GM I think). Most important value for me personally is when sales people are not pushy, not insisting on my phone number, personal information BEFORE they tell me anything about car I'm interested in. For that reason I've turned my back immediately to many bad dealerships Long Island has (unfortunately). Chevrolet 112 is not one of them and that's why I will keep coming back!
I'm not sure why people leave bad reviews here, so far me and my family have purchased or leased 6 cars from Chevrolet 112 and we never had any bad experience here. Like any other dealership there are better or worse sales people but if you want a great buying experience then ask for Kevin (usually sitting right next to front door on the right side) and also sales manager Bob. Both Kevin and Bob are amazing and always ready to help with anything you possibly need before, during AND after your purchase or lease. They will also make sure you have a great deal and leave the dealership with smile on your face (in your new fancy ride of course). On my last few visits I've noticed they also have a really nice selecrion of EV cars and those deals they had at the end of government rebate period are now extended for one more month (this time covered by GM I think). Most important value for me personally is when sales people are not pushy, not insisting on my phone number, personal information BEFORE they tell me anything about car I'm interested in. For that reason I've turned my back immediately to many bad dealerships Long Island has (unfortunately). Chevrolet 112 is not one of them and that's why I will keep coming back!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I don't know what to say about them. I inquired about the Corvette they had for sale and a salesman told me it was sold. Then the next day, the same salesman, sends me an email about the car he told me was sold! ITHINK THEY ARE VERY CONFUSED!
I don't know what to say about them. I inquired about the Corvette they had for sale and a salesman told me it was sold. Then the next day, the same salesman, sends me an email about the car he told me was sold! ITHINK THEY ARE VERY CONFUSED!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience with us, Bill. I appreciate your feedback regarding the Corvette inquiry. It seems there may have been some miscommunication, and I understand how frustrating that can be. I encourage you to reach out to me directly at Mazda 112 to discuss this matter further. Your satisfaction is important to us, and I am here to help, Nick Illuminato - Internet Manager - nilluminato@nesenger112.com
Mazda 112 has an excellent team and are very willing to, not only keep customers, but listen to their needs. I’ve never been pressured into buying something that I did not want. Always willing to work with pricing and financing options. Low pressure environment, great for a first time buyer. They really do listen and find a vehicle that not only meets your needs, but also your pocketbook.
Mazda 112 has an excellent team and are very willing to, not only keep customers, but listen to their needs. I’ve never been pressured into buying something that I did not want. Always willing to work with pricing and financing options. Low pressure environment, great for a first time buyer. They really do listen and find a vehicle that not only meets your needs, but also your pocketbook.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Bill! I truly appreciate your feedback and am thrilled to hear that you had a positive experience with our team at Mazda 112. It’s great to know that our low-pressure environment and willingness to listen made your first-time buying experience enjoyable. We look forward to helping you again in the future and hope you share your experience with others! Nick Illuminato - Internet Manager - nilluminato@nesenger112.com
Great Experience, Everyone was friendly, courteous and professional. From Rachel (insurance), Ed (finance) & Of course Bonnie (sales) who made the transition from my 2023 CX-5 to my 2025 CX-5 seamless. Love the new model!!
Great Experience, Everyone was friendly, courteous and professional. From Rachel (insurance), Ed (finance) & Of course Bonnie (sales) who made the transition from my 2023 CX-5 to my 2025 CX-5 seamless. Love the new model!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! I'm thrilled to hear that you had a great experience with us at Mazda 112. It’s wonderful to know that Rachel, Ed, and Bonnie were able to assist you seamlessly with your transition to the 2025 CX-5. We truly appreciate your support and love the new model, too! We look forward to seeing you again soon! Nick Illuminato - Internet Manager - nilluminato@nesenger112.com
I will never go back again not even for maintenance. Bought two cars from there .The new service front desk lady along with the whole staff is straight up scam untrustworthy sneaky liars. The new mazda cx50 cx70 cx90 is lemon and you will spend all your money fixing major issues after 4 months of driving it. They charge me diagnostic fee of two hours near 400$ and still cant find the issue. Then found the problem with my vehicle only to tell me , my car isn't fix . Then charge another diagnostic fee to find the real issue with my car and still charge me both things they fix when I only came in with one issue. So what's the point of diagnostic fee ladies and gents?
I will never go back again not even for maintenance. Bought two cars from there .The new service front desk lady along with the whole staff is straight up scam untrustworthy sneaky liars. The new mazda cx50 cx70 cx90 is lemon and you will spend all your money fixing major issues after 4 months of driving it. They charge me diagnostic fee of two hours near 400$ and still cant find the issue. Then found the problem with my vehicle only to tell me , my car isn't fix . Then charge another diagnostic fee to find the real issue with my car and still charge me both things they fix when I only came in with one issue. So what's the point of diagnostic fee ladies and gents?
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us, Joel. I understand how concerning it is to have multiple diagnostic visits and ongoing issues with your vehicle. At Mazda 112, we aim to provide clear communication and thorough service, and your feedback helps us recognize how these circumstances influenced your visit. Please feel free to contact me directly if you’d like to discuss this further. Your feedback is essential for us to improve our services. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com