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Fitzgerald Rockville GMC

(200 reviews)
Visit Fitzgerald Rockville GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed

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New (301) 761-4737 (301) 761-4737
Used (301) 761-4658 (301) 761-4658
Service (877) 609-5788 (877) 609-5788

Inventory

See all 24 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2019.
The FitzWay is a term developed by Fitzgerald Auto Mall that defines our
business philosophy and acts as a guideline for the way we treat our
customers. It's a part of our unique way of doing business that has helped
differentiate us from other auto dealers. We created the FitzWay philosophy
by listening to our customer's comments over the years both good and bad.
Customers have told us is it's important to treat them with honesty and
respect and to deal in good faith.
The Fitz Way there's just no better way to go!

Service center

Phone number (877) 609-5788

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(200 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fitzgerald Rockville GMC from DealerRater.

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I had a great experience with this dealership, I will

I had a great experience with this dealership, I will definitely be coming back for my next one.

I had a great experience with this dealership, I will

I had a great experience with this dealership, I will definitely be coming back for my next one.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Online scheduling was easy and my service advisor, Noel

Online scheduling was easy and my service advisor, Noel Miller, was awesome. I am very satisfied and my 2016 Yukon is happy.

Online scheduling was easy and my service advisor, Noel

Online scheduling was easy and my service advisor, Noel Miller, was awesome. I am very satisfied and my 2016 Yukon is happy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great and friendly service at Fitzgerald Auto in

Great and friendly service at Fitzgerald Auto in Rockville! Victor was very nice and didn’t make us feel pressured at all. The sales manager Ty was very transparent and helpful throughout the whole process. Would definitely recommend to friends and family!

Great and friendly service at Fitzgerald Auto in

Great and friendly service at Fitzgerald Auto in Rockville! Victor was very nice and didn’t make us feel pressured at all. The sales manager Ty was very transparent and helpful throughout the whole process. Would definitely recommend to friends and family!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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I have been a customer of Fitzgerald Hyundai & Subaru

I have been a customer of Fitzgerald Hyundai & Subaru since 2018. They make you feel like family. Excellent team trying to make the customer feel important.

I have been a customer of Fitzgerald Hyundai & Subaru

I have been a customer of Fitzgerald Hyundai & Subaru since 2018. They make you feel like family. Excellent team trying to make the customer feel important.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I’ve been a satisfied customer of Fitzgerald GMC in

I’ve been a satisfied customer of Fitzgerald GMC in Rockville since 2016. Great car service and great customer service. Fitzgerald GMC is the best!

I’ve been a satisfied customer of Fitzgerald GMC in

I’ve been a satisfied customer of Fitzgerald GMC in Rockville since 2016. Great car service and great customer service. Fitzgerald GMC is the best!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Well my appointment was a 3.

Well my appointment was a 3.30 pm but I got there at 3.45pm the service member was in happy essay is to late finally they took my car I have to stop going to this service center to much complaining

Well my appointment was a 3.

Well my appointment was a 3.30 pm but I got there at 3.45pm the service member was in happy essay is to late finally they took my car I have to stop going to this service center to much complaining

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Franklin was great to work with on the purchase of our

Franklin was great to work with on the purchase of our new Sierra. He was very personable, attentive and very knowledgeable on the entire process. He made sure we were comfortable throughout the process which can be rather long. And he was right there until the last of the paperwork was signed & the truck delivered to us. We would recommend Franklin to anyone looking to purchase a new or used GMC vehicle. Thanks again To Franklin, Jonathan & Marielos for everything you did to make the process very smooth.

Franklin was great to work with on the purchase of our

Franklin was great to work with on the purchase of our new Sierra. He was very personable, attentive and very knowledgeable on the entire process. He made sure we were comfortable throughout the process which can be rather long. And he was right there until the last of the paperwork was signed & the truck delivered to us. We would recommend Franklin to anyone looking to purchase a new or used GMC vehicle. Thanks again To Franklin, Jonathan & Marielos for everything you did to make the process very smooth.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Victor Quintanilla is great to work with.

Victor Quintanilla is great to work with. Very pleasant and soft spoken. He knew he was helping me overcome my stress with used vehicle purchase. He politely explains me clearly about several questions I had and if something he is not sure, he will check with his manager. He being the front end of the first exchange of car buying came off perfectly fine. He loves his job. He knows buying a car is one stressful thing but he makes sure that I am okay and for that shares his good light hearted moments about his life and in general and also is a good listener. He will become a great manager and he works with Jonathan who is one of the most pleasant person I have met in life. Both are friendly and are all ears to all questions I had. I think Fitzgerald of Rockville deserves a praise of how they operate quite well with finances, test driving and explaining the ins and outs about warranty so that we can make an informed decision. I am sure when he becomes Sales Manager if he decides to, he will be one of the greatest assets to this organization as people will definitely go to him. Thank you for helping me buy the car I like to drive. Take care and hope you all prosper and do well.

Victor Quintanilla is great to work with.

Victor Quintanilla is great to work with. Very pleasant and soft spoken. He knew he was helping me overcome my stress with used vehicle purchase. He politely explains me clearly about several questions I had and if something he is not sure, he will check with his manager. He being the front end of the first exchange of car buying came off perfectly fine. He loves his job. He knows buying a car is one stressful thing but he makes sure that I am okay and for that shares his good light hearted moments about his life and in general and also is a good listener. He will become a great manager and he works with Jonathan who is one of the most pleasant person I have met in life. Both are friendly and are all ears to all questions I had. I think Fitzgerald of Rockville deserves a praise of how they operate quite well with finances, test driving and explaining the ins and outs about warranty so that we can make an informed decision. I am sure when he becomes Sales Manager if he decides to, he will be one of the greatest assets to this organization as people will definitely go to him. Thank you for helping me buy the car I like to drive. Take care and hope you all prosper and do well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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This dealership was awesome, knowledgeable and helpful.

This dealership was awesome, knowledgeable and helpful. They made the process as easy and smooth as possible.

This dealership was awesome, knowledgeable and helpful.

This dealership was awesome, knowledgeable and helpful. They made the process as easy and smooth as possible.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Sales rep was very kind and knowledgeable during the

Sales rep was very kind and knowledgeable during the process of trading in our vehicle and purchasing our new one. Finance manager was also very helpful and informative about the process.

Sales rep was very kind and knowledgeable during the

Sales rep was very kind and knowledgeable during the process of trading in our vehicle and purchasing our new one. Finance manager was also very helpful and informative about the process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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