Reviews
Drove from my house to look at a vehicle it was everything I expected detailed to the max dealership is very large but everyone is so friendly it was like unbelievable Great dealership
Drove from my house to look at a vehicle it was everything I expected detailed to the max dealership is very large but everyone is so friendly it was like unbelievable Great dealership
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful review, David! We’re thrilled to hear that your experience at Radley Chevrolet met your expectations and that you found our dealership to be friendly and welcoming. Our team strives to provide a great atmosphere for our customers. We hope to see you again soon! It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal 540-898-4000
Everyone is so helpful. They made the buying process as easy as possible. I would recommend this dealership. I will definitely be buying there in the future.
Everyone is so helpful. They made the buying process as easy as possible. I would recommend this dealership. I will definitely be buying there in the future.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review, Travis! I'm thrilled to hear that you found the buying process easy and that our team was helpful. Your recommendation means a lot to us at Radley Chevrolet. We look forward to assisting you again in the future! It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal 540-898-4000
Everyone was nice. I really liked how the finance gentleman wasn?t pushy with the extended warranty. George did an exceptional job helping me throughout my purchase.
Everyone was nice. I really liked how the finance gentleman wasn?t pushy with the extended warranty. George did an exceptional job helping me throughout my purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience at Radley Chevrolet. It’s great to know that our finance team was helpful and that George made your purchase smooth. I appreciate your feedback, and we look forward to seeing you again soon! It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal 540-898-4000
The service department consistently demonstrates exceptional friendliness and professionalism, reinforcing my confidence that I made the right choice in selecting this dealer for all my needs.
The service department consistently demonstrates exceptional friendliness and professionalism, reinforcing my confidence that I made the right choice in selecting this dealer for all my needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! I truly appreciate your feedback and am thrilled to hear that our service department has consistently provided you with exceptional friendliness and professionalism. At Radley Chevrolet, we strive to ensure our customers feel confident in their choice. We look forward to assisting you with all your needs in the future! It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal 540-898-4000
5-Star Experience at Radley Chevrolet Fredericksburg! We recently purchased a vehicle from Radley Chevrolet in Fredericksburg, and the entire process was exceptional thanks to the outstanding team. From the very beginning, Annie, the Pre-Sale Coordinator, provided truly professional and attentive service. She quickly scheduled our appointment to view and test drive the vehicle, kept us promptly updated on its status, and played a key role in helping us secure the exact one we wanted. Her responsiveness and dedication made the early stages seamless and stress-free. Annie then smoothly transitioned us to Nelly Sanchez, whose remarkable performance immediately put us at ease. Nelly was straightforward, knowledgeable, and guided us confidently through every step of the buying process. Her easygoing, no-pressure approach was refreshing, and she followed up diligently to ensure all paperwork was accurate and complete. We were genuinely impressed by the high level of professionalism, transparency, and genuine care shown by both Annie and Nelly. We wouldn’t hesitate to return to Radley Chevrolet for our next vehicle—and we highly recommend them to anyone in the market for a Chevrolet! Thank you, Annie and Nelly—you made what can often be a daunting experience truly enjoyable
5-Star Experience at Radley Chevrolet Fredericksburg! We recently purchased a vehicle from Radley Chevrolet in Fredericksburg, and the entire process was exceptional thanks to the outstanding team. From the very beginning, Annie, the Pre-Sale Coordinator, provided truly professional and attentive service. She quickly scheduled our appointment to view and test drive the vehicle, kept us promptly updated on its status, and played a key role in helping us secure the exact one we wanted. Her responsiveness and dedication made the early stages seamless and stress-free. Annie then smoothly transitioned us to Nelly Sanchez, whose remarkable performance immediately put us at ease. Nelly was straightforward, knowledgeable, and guided us confidently through every step of the buying process. Her easygoing, no-pressure approach was refreshing, and she followed up diligently to ensure all paperwork was accurate and complete. We were genuinely impressed by the high level of professionalism, transparency, and genuine care shown by both Annie and Nelly. We wouldn’t hesitate to return to Radley Chevrolet for our next vehicle—and we highly recommend them to anyone in the market for a Chevrolet! Thank you, Annie and Nelly—you made what can often be a daunting experience truly enjoyable
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! I'm thrilled to hear that your experience at Radley Chevrolet was exceptional. It's great to know that Annie and Nelly provided you with professional and attentive service throughout the purchasing process. I appreciate your kind words and recommendation, and we look forward to assisting you again in the future. Enjoy your new vehicle! It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal 540-898-4000
My husband and I went into Radley Chevrolet over the weekend to look at buying a new car for our growing family, and were blown away by the customer service experience. TJ made our search extremely easy, and was a pleasure to work with. Mr. Hightower also was a delight in the finance department, and made our trade in, and car buying process smooth and non-stressful. Would highly recommend both men at this company for your car service needs!
My husband and I went into Radley Chevrolet over the weekend to look at buying a new car for our growing family, and were blown away by the customer service experience. TJ made our search extremely easy, and was a pleasure to work with. Mr. Hightower also was a delight in the finance department, and made our trade in, and car buying process smooth and non-stressful. Would highly recommend both men at this company for your car service needs!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Megan! I am thrilled to hear that you and your husband had such a positive experience at Radley Chevrolet. It’s great to know that TJ and Mr. Hightower made your car buying process enjoyable and stress-free. I appreciate your kind words and your recommendation. We look forward to assisting you again in the future as your family grows! It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal 540-898-4000
Service was exceptional! None better. I took my truck in for its first service and was out in 1.5 hours. Courteous, professional, timely.
Service was exceptional! None better. I took my truck in for its first service and was out in 1.5 hours. Courteous, professional, timely.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review, Habs! I am thrilled to hear that you had an exceptional experience at Radley Chevrolet during your truck's first service. Our team strives to provide courteous and timely service, and it's wonderful to know we met your expectations. We look forward to seeing you again soon! It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal 540-898-4000
I went there as a walking in for a oil change/ tie retotaion. I didn't have a long wait. I was in and out in a reasonable time frame. My service person was very polite. Thanks Radley for your service.
I went there as a walking in for a oil change/ tie retotaion. I didn't have a long wait. I was in and out in a reasonable time frame. My service person was very polite. Thanks Radley for your service.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your experience with us, Emma! I'm glad to hear that you had a quick and pleasant visit for your oil change and tire rotation. Our team at Radley Chevrolet strives to provide efficient and courteous service, and it’s great to know we met your expectations. I appreciate your feedback and we look forward to serving you again in the future! It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal 540-898-4000
THE YOUNG MAN THAT ASSISTED ME WAS WELL VERSE, KNOWEDGEABLE. AND PLEASANT . I RATE HIM as 5 STAR. AN ASSET TO YOUR BUSINESS. THANK YOU !
THE YOUNG MAN THAT ASSISTED ME WAS WELL VERSE, KNOWEDGEABLE. AND PLEASANT . I RATE HIM as 5 STAR. AN ASSET TO YOUR BUSINESS. THANK YOU !
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback, Myra! I appreciate your kind words about our team member and am thrilled to hear you had a positive experience at Radley Chevrolet. We look forward to seeing you again soon! It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal 540-898-4000
I took my 2011 Chevrolet Equinox there 11/11/25 due to several code issues that needed to be fixed. Daniel Kaufman was my service person. He was off from the jump not to friendly and reassuring but I had used their services before so I just went with the flow. They fixed my car it’s not cutting off when in reverse but it’s not a smooth ride anymore either. My service forms were never downloaded to me online and my paperwork noted that I needed an oil change and filters and that I had declined that offer which I was never told about. The customer service was terrible no one even came out to explain what was done any recommendations nothing. I will not be going back to there business at all that was it for me. I felt like they really didn’t want to help from the beginning I don’t know what it was but I won’t be going back there.
I took my 2011 Chevrolet Equinox there 11/11/25 due to several code issues that needed to be fixed. Daniel Kaufman was my service person. He was off from the jump not to friendly and reassuring but I had used their services before so I just went with the flow. They fixed my car it’s not cutting off when in reverse but it’s not a smooth ride anymore either. My service forms were never downloaded to me online and my paperwork noted that I needed an oil change and filters and that I had declined that offer which I was never told about. The customer service was terrible no one even came out to explain what was done any recommendations nothing. I will not be going back to there business at all that was it for me. I felt like they really didn’t want to help from the beginning I don’t know what it was but I won’t be going back there.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. I appreciate your feedback regarding your recent visit to Radley Chevrolet for your 2011 Chevrolet Equinox. It’s disappointing to hear that your experience did not meet your expectations, particularly with customer service and communication. I understand how important it is to feel informed and supported during your service visit. Your comments about the lack of explanation regarding the services performed and the oil change offer are noted, and we will use your feedback to improve our processes. If you would like to discuss your experience further or if there’s anything I can do to assist you, please feel free to reach out to me directly. Thank you once again for your input. Sincerely, Michelle Radley, Dealer Principal 540-898-4000
Thank you for understanding. I would have paid for everything to be done at Chevrolet but it was never offered and the paperwork said I declined so I guess I’ll be purchasing those filters from autozone and getting an oil change and coolant and brake flush at Valvoline. Best wishes to you for the holidays and thanks again for understanding.