Right Toyota

They never replied regarding my inquiry of a 2026 4Runner listed. They didn't even acknowledge my existence.

I bought a vehicle from them on 5/3. They are still conducting business with bait and switch. Advertised a low price on my vehicle to bring you in $49,500 advertised, actual selling price was $51,300 per the contract. No explanation for the difference. This dealership needs to be investigated by the Maricopa DA's office for fraud . I will never do business with them again due to their deceptive practises. They had also lied to me and tried to reneg on the certified preowned Toyota factory warranty. It is sad they have not been indicted .

Bait and Switch. Listed a vehicle on their website at $47k, made an appt to take a look at it. Did a test drive, agreed to look at numbers. Not even close. He took the numbers to the finance God, came back and said website was a "typo" vehicle actually 62k. Total xx, total waste of time.

Spencer and the dentist helped me with my paperwork work we’re so efficient and explained everything. It is so completely more positive than any other dealership I’ve worked with. I highly recommend Right Toyota

We recently purchased a new car from Right Toyota. My wife and I found everyone we came in contact with to be extremely kind and helpful. The Head of Finance and the Finance Manager, whose names I wish I had written down (Jimmie and Kent), actually assisted us in financing our vehicle, along with great service from our salesman, Jay Jackson, and Allison, who assisted him. I’ve had a relationship with Toyota that spans decades, and I’ve typically worked with one dealership. However, due to the care, diligence, and desire to place us in the car we wanted, they have earned our respect, trust, and future business. I highly recommend Right Toyota. We drove from Tucson, over two hours away, to do business with them, and it was well worth it. Update: We just purchased another vehicle from Right Toyota on March 14th 2026. As expected, Allison Howell and Kent Thompson exceeded our expectations. Their commitment to exceptional customer service and satisfaction is extraordinary. I cannot recommend going to Right Toyota enough. If you need a vehicle, Right Toyota has it and is really the only place you’ll be treated fairly and well.

It’s all about the salesman went in for service and left with two new cars. Totally unexpected. Jay was a true pro and even stayed late to set up and show the features. Loved the cars they are everything I never knew I wanted. Thanks to jay and the crew at right Toyota for a fast professional experience. These are my 5th and 6th cars from right Toyota and certainly not my last.

Was suppose to get a call at 9:30 this morning to verify you had a RAV4 on the ground to see and test drive before I drove an hour from Buckeye. Didn't get a call. I called and left a message but decided to go anyway. Got a call back when I was 20 minutes out saying the vehicle was still available. 5 minutes later I get a call saying, sorry the car was sold this morning. How is that for some really fine communication? Totally a waste of time, and gas. I will figure out seeing the RAV4 at another dealership and go from there. Thanks for really nothing.

I took my 2001 Toyota Highlander to Right Toyota of Scottsdale. The service manager, Danny Vick, could not have been more comforting. He and Cody kept me informed of all of the issues along the way and never tried to add extra service or parts that weren't needed. My next car will be another Toyota and the only place I will ever have service done is at Right Toyota of Scottsdale.

By far one of the worst experiences I’ve ever had when trying to buy a car. I expressed serious interest in a vehicle I found last month, but due to a complete lack of follow-up or response from Right Toyota, the car ended up being sold. That alone was frustrating, but the experience somehow managed to get worse. Today alone, I’ve been calling every few hours — a total of about 8 hours spent trying to get basic information — and I still have not received the itemized document I requested. Despite repeatedly making it clear that I am a ready-to-buy customer with a pre-approval in hand and prepared to finalize the purchase as soon as possible, I received absolutely no meaningful communication for an entire day. What’s even more disappointing is being told that they prioritize in-person customers, as if a serious buyer who isn’t physically at the dealership is somehow less important. That mindset is outdated and unprofessional, especially when I made it clear I was ready to move forward immediately. I am highly unsatisfied and extremely disappointed with how Right Toyota handles a serious buyer simply because I wasn’t standing in the showroom. If you value your time and want to work with a dealership that actually communicates and respects ready customers, please stay away and take your business elsewhere. I strongly recommend looking at other dealerships, as this is the WRONG Toyota dealership!

The staff was very friendly! If you stop by Right Toyota ask for Nelson, he was very helpful