Meet Dennis Weaver

From beginning to end I have loved my experience. Henry was fabulous in handling my salde. He has a great de.eanor and was very patient. Vincent was superb in how swiftly he had the deal done and was very informative with the options offered. Brandon was super nice in answering my calls in requesting courtesy shuttle and made a point to meet me personally upon my arrival. Everyone else (I did not get their names) were super helpful. What stuck me was how professional the sales staff was and extremely nice, willing to make sure I had my needs met. I have not bought a car in 13 years and have always loathed the process. This experience has changed my mind! Great work Koons Annapolis!

I had been looking for a used Genesis G70 and was able to find one with almost everything I wanted at Koons Annapolis Toyota and was helped by Chris Zook who was very knowledgeable and got me a great deal on the car.

This place tried to force me to give a credit application even though I was a cash buyer. They said it was a requirement of theirs to buy a car. Then I was lied to and given the run around because i wanted to buy the car but wouldn’t give any credit info. Only thing I can guess is they wanted to make money on the financing. These places are allowed to add 2 points to your interest rate when you finance with a lender through them. So if your Capital One approval is for 5.9% they can come back and tell you it’s 7.9% and keep the difference. And that can be $20 a month in car payment per each percentage point. So they add $40 to your monthly bill. I don’t know too many people who are ok adding $40 to their monthly bills for fun. I’d go elsewhere.

The worst of the worst. Tried to purchase a 2014 Jeep Wrangler for their full asking price and was told they would call me back to make sure it was still available once I told them I had my own financing. Meanwhile I am told by multiple sales guys there that the car was still available and that the sales manager (if we can call him that) Dennis is trying to work a deal on it with a customer from the night before. Called him and he said he was waiting on her parents to come in and try and co-sign. I said ok, I’ll go ahead and take it and give you the financing as well. He told me he wouldn’t sell it to me at their asking price and that he was waiting for her parents to come in later that day and co-sign for her. He lied to me numerous times, hung up on me 4 times, tried to say he was the general manager when I knew he was just the manager behind the pencil desk before he says oh yeah yeah, Dennis, I’ll transfer you to him. Sit on hold for forever before I finally call back and ask for Dennis and the lady sends me straight over to his phone. So this guy is playing games with me even. Left a message because the general store manager wasn’t in. This place is crooked. Won’t sell you a vehicle on their lot available for sale for their asking price because they are trying to get more out of the deal. Calling their oversight department as well to report they are not selling vehicles that are in their inventory in an attempt to get a better deal from an other buyer. Run far away, and keep running. Do not trust a word that they say. And this is a game to them.

The worst of the worst. Tried to purchase a 2014 Jeep Wrangler for their full asking price and was told they would call me back to make sure it was still available once I told them I had my own financing. Meanwhile I am told by multiple sales guys there that the car was still available and that the sales manager (if we can call him that) Dennis is trying to work a deal on it with a customer from the night before. Called him and he said he was waiting on her parents to come in and try and co-sign. I said ok, I’ll go ahead and take it and give you the financing as well. He told me he wouldn’t sell it to me at their asking price and that he was waiting for her parents to come in later that day and co-sign for her. He lied to me numerous times, hung up on me 4 times, tried to say he was the general manager when I knew he was just the manager behind the pencil desk before he says oh yeah yeah, Dennis, I’ll transfer you to him. Sit on hold for forever before I finally call back and ask for Dennis and the lady sends me straight over to his phone. So this guy is playing games with me even. Left a message because the general store manager wasn’t in. This place is crooked. Won’t sell you a vehicle on their lot available for sale for their asking price because they are trying to get more out of the deal. Calling their oversight department as well to report they are not selling vehicles that are in their inventory in an attempt to get a better deal from an other buyer. Run far away, and keep running. Do not trust a word that they say. And this is a game to them.

Ladies come knowledgeable or with someone. I was selling my car and scheduled a visit with Koons Annapolis after gaining a quote from Kelly Blue Book. This was the fifth dealership I met with this week, including another Koons and the dealership where I bought the vehicle and regularly had it serviced. Shopping around for a the best offer. The sales manager took my car and returned much quicker than any previous sales manager I experience, and came back reporting my engine was burning oil and therefor my car was worthless. Offered $1,000 to take it off my hands. This obviously alarmed me as it was news to me. I was not in the habit of replenishing my oil and no other agent reported a problem, including the dealership I frequently get service. Had I been losing oil and not noticed?! I inspected the vehicle with the sales manager and sure enough faint smoke that smelled like burning oil was coming front the tailpipe. Without much more conversation, I immediately opened the hood and check the dipstick for oil level. The oil level was fine, no visible leaks, no check engine lights, etc. I shared with the sales manager that this was odd given the number of other dealerships I’ve already met with. I walked away from his offer, but was really unsettled. I pulled into a parking lot nearby to look at my car one more time. After taking a closer look at my tailpipe there was fresh oil on it.I informed the dealership of my experience. They assured they would look into the incident and check the cameras. To anyone reading this, I would be concerned about Yahweh practices at this dealership.

I purchased a KIA Sorento that had electrical problems within the first 5 days and then catastrophic engine failure on day 25 of owning it. After some back and forth and what seemed like pulling teeth from the dealership, they are going to exchange it for something else on the lot.

Bryan was awesome. He communicated with us regularly on inventory that had arrived and inventory that had been sold so we knew what was available before we drove over. He is a courteous, honest guy. We have bought two vehicles from this dealership and are lifetime customers for them based on how awesome their staff are.

Just buy Rav 4 fist i call to confirm everything price availability so I drive there they printed all paperwork wish showing the real price wish was $20,995 after few mnts they say the price its not wht the dealer say and not what's the paperwork say I have all paperwork with original price $20,995 and they charge me one thousand dollars extra this is not honestly I have my 1 year son and pregnant wife with me and the sale person I ask him for. The keys he say that we have 2 keys I swear I promise after that I call to ask for my second key he say wait for week or 2 weeks thats not a real professional business look at the price first for the car and ask why you changed thats not honestly

We got our car in Aug 2020, our car has been in the shop on and off since the day we got it. First it was the turbo that would shoot the Check Engine light on, so that means that they would scan the car and erase the code. No one took us seriously and we had to get other people get involved. It's now end of April of 2021 and we still have to take it.