Reviews
From beginning to end I have loved my experience.
From beginning to end I have loved my experience. Henry was fabulous in handling my salde. He has a great de.eanor and was very patient. Vincent was superb in how swiftly he had the deal done and was very informative with the options offered. Brandon was super nice in answering my calls in requesting courtesy shuttle and made a point to meet me personally upon my arrival. Everyone else (I did not get their names) were super helpful. What stuck me was how professional the sales staff was and extremely nice, willing to make sure I had my needs met. I have not bought a car in 13 years and have always loathed the process. This experience has changed my mind! Great work Koons Annapolis!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your wonderful experience with the team at Koons Annapolis Toyota, LaWanda! We're thrilled to hear that Henry, Vincent, and Brandon exceeded your expectations after 13 years since your last car purchase, and we hope you enjoy the new ride for miles to come. Congratulations!
Bought a new SUV from Jeff Lay! Great service!!
I just wanted to say that I bought a new Toyota 4Runner from Jeff Lay at Annapolis Toyota and had excellent service! He listened to my needs and made the buying process enjoyable, and I would definitely go back to him in the future! ~Jim L.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the review!