Reviews
This was the smoothest and easiest vehicle transaction I’ve had. Austin and Ibrahima were amazing to work with. Knowledgeable, friendly….great customer service!
This was the smoothest and easiest vehicle transaction I’ve had. Austin and Ibrahima were amazing to work with. Knowledgeable, friendly….great customer service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Bought a 2017 Corolla and decided I didn’t want the 1 year coverage. Finance department had me sign a document that declined this coverage. It was 1 grand. So Heritage never refunded me. This is a poor business practice. Never again !!
Bought a 2017 Corolla and decided I didn’t want the 1 year coverage. Finance department had me sign a document that declined this coverage. It was 1 grand. So Heritage never refunded me. This is a poor business practice. Never again !!
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Steve, we are so disappointed to learn of this situation you have described. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to our General Manager, Ronnie Howard, [email protected], 443.341.8645 and we will do our best to make this better.
Stephen was fantastic from start to finish! He helped me find the perfect car within my budget and made the whole buying process smooth and stress-free. He answered every question patiently, explained all the features clearly, and never pushed me into anything. I felt like he truly had my best interests at heart. Highly recommend Stephen if you’re looking for a trustworthy and knowledgeable salesman. Best car-buying experience I’ve ever had!
Stephen was fantastic from start to finish! He helped me find the perfect car within my budget and made the whole buying process smooth and stress-free. He answered every question patiently, explained all the features clearly, and never pushed me into anything. I felt like he truly had my best interests at heart. Highly recommend Stephen if you’re looking for a trustworthy and knowledgeable salesman. Best car-buying experience I’ve ever had!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Meek, thank you so much for your feedback! Stephen will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Great experience purchasing a new vehicle at Heritage Toyota Catonsville. My salesperson Darin was honest and straightforward, kept me up to date on arrival status of the vehicle, and even helped deliver my vehicle personally. The manager Brad was easy to work with and honored the original internet pricing. Alexa from financing helped explain the package options and process the transaction. All in all, a smooth purchase.
Great experience purchasing a new vehicle at Heritage Toyota Catonsville. My salesperson Darin was honest and straightforward, kept me up to date on arrival status of the vehicle, and even helped deliver my vehicle personally. The manager Brad was easy to work with and honored the original internet pricing. Alexa from financing helped explain the package options and process the transaction. All in all, a smooth purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
This person is amazing. He helped us a lot. Very patient. We brought a car from him. The best experience I have ever had.
This person is amazing. He helped us a lot. Very patient. We brought a car from him. The best experience I have ever had.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Catonsville so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!
Curtis Womack of Service and Sam the mechanic r responsive $ great! I came in with a special, unscheduled request, and they really helped!
Curtis Womack of Service and Sam the mechanic r responsive $ great! I came in with a special, unscheduled request, and they really helped!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I would highly recommend Britt Alexander,she ‘s been very helpfulwith all my queries about the car services.Exceptional service,she help me getting my car key done.
I would highly recommend Britt Alexander,she ‘s been very helpfulwith all my queries about the car services.Exceptional service,she help me getting my car key done.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ruby, thank you so much for your feedback! Britt will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
The dealership has a very well balanced approach with customers. They got us interested without feeling pressured or uncomfortable. The location was clean, well staffed, calm, and people were very polite.
The dealership has a very well balanced approach with customers. They got us interested without feeling pressured or uncomfortable. The location was clean, well staffed, calm, and people were very polite.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Heritage Toyota is a nice place to start looking for a car. I highly recommend it.
Friendly people, honest attitude, very helpful!
Justin Maize (sales ) could not have been more accommodating and helpful. Likewise Jada (finance) and others who took part made my visit a very positive experience.
Justin Maize (sales ) could not have been more accommodating and helpful. Likewise Jada (finance) and others who took part made my visit a very positive experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
First time buying a vehicle. Glad I was referred to Mr. Akinola. He too great care of me.
First time buying a vehicle. Glad I was referred to Mr. Akinola. He too great care of me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!