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Audi North Orlando

(807 reviews)
Visit Audi North Orlando
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–7:00pm 7:30am–7:00pm
Wednesday 9:00am–7:00pm 7:30am–7:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–7:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–4:00pm Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (877) 709-4658 (877) 709-4658
Used (866) 424-9930 (866) 424-9930
Service (888) 657-8967 (888) 657-8967

Reviews

(807 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi North Orlando from DealerRater.

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Audi Q7 10000 mile service visit.

This is a top notch sales and service organization. The buying process was a pleasure and the recent service visit was also a pleasure. All work was done on time and professionally and the lunch provided was delicious.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Garry, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

This dealer's service department is fantastic-and a

This dealer's service department is fantastic-and a special special mention to my ongoing service advisor Amber Lowrey-Ask for her and you'll get attention to detail, and a kind, caring, communicative knowledgeable advisor. I highly recommend Audi North!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Q7 lease

Nathalia was awesome to deal with and probably the best car buying/leasing experience I've had. She was super responsive and great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Keith, thank you for your kind review; we are happy to pass along your comments to the team here at Audi North Orlando! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

This was the fastest drop off ever!

This was the fastest drop off ever! From the moment I pulled in, I was leaving (in a loaner) in 10 minutes. Service was excellent throughout.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

I am always well taken care of when I bring my car in for

I am always well taken care of when I bring my car in for service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

We arrived before our appointment time and our Q3 was

We arrived before our appointment time and our Q3 was taken in for service as soon as we arrived. Our service advisor, Dylan Sangil, was pleasant and professional and explained the services to be performed. The service was completed ahead of schedule and we received a detailed written report of the work performed. We have been coming to Audi North Orlando for service for ten years and our experiences have been consistently superior.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

The service team was very efficient and communicative

The service team was very efficient and communicative with the services. The staff is always welcoming.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

Great service, food/coffee included for wait, and

Great service, food/coffee included for wait, and amazingly friendly people. Solid team there from the techs that send videos of the car parts they are discussing to the reps who work with you. Jacob was terrific to work with by under promising and over-delivering. Bravo!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Excellent Customer Service by Mr.

Excellent Customer Service by Mr. Justin Scoville and very pleasant approach, would love to see him again !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Car Purchase

Carlos and the team were AWESOME! The customer service is so great. This is my 2nd car purchase from this location because they are simply the best, and I wouldn't shop anywhere else! They want you to be happy with your purchase! The service department is amazing too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Tera, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!